Call Center Analyst

Analyze metrics and trends to improve agent performance and provide feedback to supervisors. Prepare and present metric review meetings and reports to upper management and agents. Synthesize insights to drive call center performance.

• Date Posted:

  5/31/2024 

• Remote Work Level:

  100% Remote

• Location:

  US National

  

• Job Type:

  Employee

• Job Schedule:

  Full-Time

• Career Level:

  Experienced

• Travel Required:

  Yes

• Categories:

  Analyst, Call Center, Math & Economics

• Company:

  Company details here

• Benefits:

  Company Benefits here

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