• MA, CT, RI, PA, NJ, ME, Canada

Prospect new leads within event platforms, organize and prioritize contacts, become an expert in software features, leverage prospecting tools, drive outbound prospecting activities, draft creative email and LinkedIn copy, and attend industry confere..

• Canada

Manage the full sales cycle, become an expert in the product, consistently exceed revenue targets, prioritize sales leads, execute on strategic account expansion plans, and collaborate with internal teams. 2-5+ years of previous experience in full-cycle..

• US National

Manage the full sales cycle, selling into academic institutions and industry companies across North America and Europe. Become an expert in the company's features, benefits, and use cases. Consistently exceed revenue and booking targets.

• Canada

Prospect new leads and create first impressions with potential customers. Follow up and qualify inbound requests. Organize and prioritize sales leads. Become an expert in the features and benefits of the software.

• Canada, or US National

Apply the latest advances in deep learning and machine learning. Prototype, optimize, and productionize ML models. Influence the company's ML system and data infrastructure. Work closely with product managers, scientists, engineers, and designers.

• Canada

Monitor and manage customer chat requests, providing real-time customer support and resolving any technical issues. Liaise with the sales and product team to provide users the best possible experience. Relay feedback from users to the product team...

• Canada

Implement a mix of high-touch and digital customer engagement strategies. Articulate the value realized by customers and help them achieve their business objectives and deliver on companys commercial outcomes.

• Ireland

Monitor and manage customer chat requests, providing real-time customer support and resolving any technical issues. Liaise with the sales and product team to provide users the best possible experience. Relay feedback from users to the product team, ens...

• New Zealand

You will provide lightning-fast responses to our users, making sure they get help when and where they need it. Your focus will be on providing above-and-beyond customer support, with the goal of creating a positive, rewarding experience as a result of...

• Canada

Collaborate with cross-functional teams to optimize product growth performance. Identify growth opportunities through analysis and statistical modeling. Support data and modeling needs that influence company KPIs.

• Canada

Manage talent management programs and processes, develop talent coordinators, own reporting and dashboards, identify improvement opportunities, manage talent projects and initiatives, develop relationships with recruiting partners and vendors.

• Canada

Define personalized creation experiences for scientists, collaborate with cross-functional team to improve content utilization speed and quality, build culture of experimentation, implement cutting-edge search technology.

• Canada

Lead and grow a high-performing engineering team. Collaborate with product and design to drive product advancements. Deliver search and personalization systems to empower users. Facilitate technical decision-making and guide engineers in making tradeoffs.

• Canada, or US National

Be a foundational member of a cross-functional team, working closely with product, design, data science, and science experts to achieve our mission. Build backend services to power personalization, faster discovery of content, recommendations to make...

• Canada, or US National

Design new products and product experiments to improve user engagement, retention, and acquisition. Optimize onboarding and upgrade funnels, and contribute to overall product strategy. Conduct user research and collaborate with cross-functional teams.

• Canada

Design and own user experience for a new graphing product. Conduct user research, partner with cross-functional teams, and contribute to overall product strategy. Passion for democratizing science communication is a plus.

• Canada

The Customer Success Specialist will be responsible for establishing long-term B2B relationships with our clients to drive retention, expansion, and end-user engagement. You will work closely with company users to ensure they have the most optimal...

• US National

Identify areas of improvement in data infrastructure, develop execution plans, meet with internal teams to understand challenges, define and implement data standards, create efficient data pipelines, and enable self-service analytics and predictive a..