• US National

Act as a subject matter expert for debit card and HSA operational functions. Monitor data transfer schedules and resolve critical account level data issues. Build strong relationships with internal support teams and vendors.

• US National

Work with our public relations team to provide writing support and coordinate internal and external interviews, articles, by-lines and other activities.

• US National

Manage brokered products and services for existing clients, consult with sales team and clients on the value of the company's Agency, build and maintain strong relationships with clients, travel to visit clients, and answer questions regarding polici..

• US National

Drive execution and deliver a high-quality client experience. Manage team members, conduct client meetings, and provide operational performance reports. Must have 8+ years of experience in benefit administration and strong relationship/project manage..

• US National

Serves as main point of contact for onboarding strategic planning and client relationship. Leads discovery sessions to gather detailed business requirements. Communicates project expectations and progress to clients and team members.

• US National

Act as primary liaison between clients and production teams, conduct client calls and provide training, maintain client documentation, collaborate with clients on product updates, drive continuous improvement in service delivery.

• US National

Assist in campaign coordination and digital deployment. Set up and manage a variety of marketing projects from concept to completion. Set up, measure and report performance of digital marketing campaigns, and assess against goals.

• US National

Deliver a consistent, high-quality client experience. Manage team members, review performance, and provide operational reports. Conduct meetings with clients and team members, and participate in sales meetings.

• US National

Perform requirements gathering, data analysis, and system design. Lead discovery discussions with clients. Collaborate with diverse resources to meet project objectives. Recognize and document data types, regulations, mapping, and conversion needs.

• US National

Maintain accountability for inbound and outbound files, complete file reconciliation and errors, collect, analyze, and summarize data and trends, and support team in overflow of cases related to member data.

• US National

Plan and schedule project timelines and milestones; communicate project expectations and progress; delegate tasks and responsibilities; identify and resolve issues and conflicts within the project team.

• US National

Organize and facilitate team activities within various frameworks, perform project management duties, manage multiple projects simultaneously, and support the implementation and use of operational and tactical metrics.

• US National

Conduct weekly quality audits, maintain process documentation, identify process gaps, and serve as a liaison between internal client partners and clients. Bachelor's degree and Quality Assurance experience required. Benefit Administration experience ..

• US National

Manage client relationships and ensure team execution on client activity. Analyze performance of client deliverables and identify areas of improvement. Develop team members and provide operational performance reports to client leadership team.

• US National

Build, maintain, and manage a central security policy for cloud infrastructure. Develop techniques and frameworks to find flaws before production. Respond to security incidents and provide guidance to technical staff.

• US National

Maintain client billing setup and completion of the billing process schedule per best practice. Complete all billing data loads, all billing process schedules and risk mitigation daily. Create invoices for clients to bill for services or products.

• US National

Compile banking information, create templates, reconcile records, prepare invoices, communicate with stakeholders, analyze data, prepare financial reports, process payments, research and resolve issues.

• US National

Build and maintain strong client relationships, conduct training, ensure timely response to client needs, develop new business, and support national client implementations. Requires 2-3 years of experience, excellent communication skills, and willing..

• US National

Respond to shared inbox inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution. Review and work all open cases for clients. Run and work full and quick audit reports to...