• US National

Provide technical support for the TiDB database and TiDB Cloud platform, troubleshoot deployment and maintenance issues, collaborate with customers and PingCAP team, and build strong relationships with customers.

• West Coast, Denver, CO, Austin, TX, Chicago, IL

Segment territory for pipeline generation, drive market awareness and generate leads, follow-up on marketing leads, forecast and track customer activity, engage clients and drive discovery, progress sales cycles, close deals, share field experience, ..

• India

Design and implement innovative solutions for clients' business needs. Communicate complex technical concepts to technical and non-technical stakeholders. Guide design and deployment of databases impacting multiple functional areas.

• Singapore

Develop and manage content for social media platforms. Draft or review engaging and informative content tailored to the tech audience. Collaborate with the marketing team to align content with broader marketing strategies.

• San Francisco, CA

Craft and implement organization capability building strategy based on business strategy and plan. Develop HR strategy and planning and ensure alignment with business strategy. Optimize HR teams, processes, policies to support business growth.

• Romania

Provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. Diagnose database issues, collaborate with engineers, record key issues encountered during work, and actively monitor customer satisfaction.

• Amsterdam, Netherlands

Provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. Diagnose database issues, collaborate with engineers, record key issues, monitor customer satisfaction, and manage customer expectations.

• India

Provide remote assistance in resolving TiDB/TiDB Cloud issues. Diagnose and troubleshoot database issues, collaborate with engineers, and monitor customer satisfaction. Bachelor's degree in computer science and 3+ years of experience in database techn..

• US National

Design and implement end-to-end solutions for customers, provide proactive and reactive guidance on technical issues, and collaborate with product management and engineering teams to influence product development. 8+ years of experience in software...

• India

Educate customers on utilizing hybrid transactional and analytical databases. Guide design and deployment of databases impacting multiple functional areas. Create technical content, debug integrations, assist with technical questions, and communicate..

• Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

Produce high-quality customer case studies, write blog posts highlighting product features, create engaging copy for marketing materials, collaborate with teams for content development and positioning the company as a thought leader in the industry.

• US National

Develop and execute content plan, manage development, write/edit blogs and case studies, work with sales teams, propose new tactics, report on results.

• Canada

Advise on deal structures, pricing, and contract options. Manage quotes and pricing approvals. Ensure commercial operation readiness and execute the quote-to-cash process. Handle escalations, collaborate with Legal, and drive process improvements.

• US National

Design technical documentation and develop new features of the dataflow system. Explore the latest research and industrial implementation. Analyze database production issues and fix defects. Actively prioritize bugs and drive database product quality.