• Mississauga, ON, Canada

Manage and operate large scale production database systems across regions. Provide operational support including high availability, replication, release management, disaster planning. Install, configure, and deploy MS SQL Server using automation and ..

• Mississauga, Canada

Lead a cross-functional team of application engineers, business analysts, and test engineers to deliver high-quality solutions, implement lean delivery processes, and reduce technical debt. Coach and mentor team members and ensure optimal team perfor..

• Mississauga, ON, Canada, Canada

Execute the strategic vision for the Enterprise Architecture practice. Lead enterprise architecture work across business, solution, application, data, and technology domains. Contribute to target state solution architectures, conduct architectural as..

• Canada

Develop and implement incident/problem management processes. Drive results by leading and guiding the day-to-day team activities. Provide technical guidance and mentorship to developers and administrators.

• Canada

Investigate and resolve operational problems in conjunction with other engineering and technical personnel. Contribute to the continuous improvement of testing operations (and related processes) across a portfolio of projects.

• Canada

Provide world-class customer support for cloud-based healthcare solutions. Develop an in-depth understanding of the software to support processes and patient care. Resolve technical issues and deliver quality, satisfaction, and resolutions to customers.

• Mississauga, Canada, VA, KY, TN, AR, MS, LA, AL, GA, NC, SC, FL

Lead multiple EHR implementation projects simultaneously. Identify scope, create project plan, manage, monitor and control customer implementations. Foster growth of team's project management capabilities.

• VA, KY, TN, AR, MS, LA, AL, GA, NC, SC, FL

Lead multiple customer-facing EHR implementation projects. Thoroughly understand customer's business and technical needs. Manage project budget, team resources, communications, and plans. Ensure successful migration to...

• CT, Washington, DC, DE, MA, MD, ME, NH, NJ, NY, RI, VT

Thoroughly understand customer needs, act as primary interface with clients, and manage multiple customer implementations. Monitor project progress, resolve issues, and contribute to the growth of the project management team.

• Mississauga, ON, Canada

Contribute to the vision and strategy of platform areas. Define and own roadmaps, and drive execution and delivery of shared services and APIs. Prioritize product investments and tradeoffs using data-driven analysis and good judgement.

• USA, or US National

Provide world-class customer support for a cloud-based healthcare solution, troubleshoot technical issues, and document problems. Develop an in-depth understanding of the software and long-term care facilities to deliver quality resolutions to customers.

• USA, or US National

Drive customer value and growth, be a strategic partner and advisor to customers, manage and reduce customer churn, and align with internal stakeholders. Lead and manage a team of Customer Success Managers in the healthcare industry.

• US National

Drive customer value and growth, be a strategic partner and advisor to clients, manage and reduce customer churn, align and partner with internal stakeholders, and develop and mentor a world-class customer success team.

• US National

Build and maintain client relationships, understand market segments, contribute to cross-functional initiatives, possess advanced understanding of product and industry, develop customer success plans, facilitate executive business reviews, advocate f..

• Canada, or US National

Manage, maintain, troubleshoot, and optimize large-scale production database systems across multiple Azure regions. Develop automation for database processes, tasks, and procedures. Participate in on-call rotation and mentor junior team members.

• USA, or US National

Develop and maintain the Partner Powered Solutions strategy, manage the entire life cycle of partner relationships, collaborate cross-functionally, oversee the go-to-market strategy, and monitor market trends. MBA preferred.

• Canada

Formulate and evolve partnership strategy, lead a partnerships team to identify, select, finalize and operationalize commercial agreements, collaborate cross-functionally to integrate partner solutions, monitor market trends.

• US National

Integrate third-party systems and launch new tools to support the marketing lead lifecycle. Streamline data movement between Salesforce.com and marketing automation tools. Support marketing data quality and lead data enrichment projects.

• Canada

Integrate third-party systems and launch new tools to support the marketing lead lifecycle. Streamline data movement between Salesforce.com and marketing automation tools. Support marketing data quality and lead data enrichment projects.

• Mississauga, ON, Canada

Identify, prioritize, and execute tasks in the software development life cycle. Work with the business to iterate over software requirements. Develop tools and applications by producing clean, efficient code. Automate tasks through appropriate tools ..

• US National

Work as lead in propelling support improvements in healthcare software applications and act as product subject matter expert for the customer support team, and voice of customer support back to the Product Team. Work with technical support team to ens...

• USA, or US National

Develop content knowledge of healthcare industry. Research potential prospects. Schedule meetings and appointments for VP of Sales with prospective customers. Achieve weekly, monthly and quarterly goals.

• Mississauga, ON, Canada

Develop strong content knowledge of the healthcare industry. Research potential prospects. Create a strategic outreach plan with Vice President of Sales to target prospective customers. Cold call and email to schedule meetings and conference calls.

• Mississauga, ON, Canada

Identify, prioritize and execute tasks in the software development life cycle. Work with business to iterate over software requirements. Develop tools and applications by producing clean, efficient code.

• Mississauga, ON, Canada

Build morale and advocate for the EA team, provide coaching and development support, manage the development budget and planning, schedule team building and off-site events, manage eligibility for new executives, ensure coverage for time off, review a..

• Mississauga, ON, Canada

Lead incident post-mortems, identify and execute process improvements, design lean processes, and lead change advisory board. Computer Science or Engineering degree with 2-3 years experience in system or software engineering an asset. Familiarity wit...

• Mississauga, ON, Canada

Translate customer expectations, develop recommendations, and execute delivery approach. Build strong customer relationships and act as a trusted advisor. Lead system configuration setup and anticipate issues to ensure successful implementation.

• Mississauga, ON, Canada

Lead an implementation team in delivering software solutions to customers in the Long-Term and Post-Acute Care markets. Manage a diverse team, drive operational excellence, and contribute to strategic direction and growth.

• USA, or US National

Manage a team of diverse consulting professionals to deliver high-quality software solutions to customers in the Long-Term and Post-Acute Care markets. Drive operational excellence, innovation, and continuous improvement to optimize team workflows an..

• US National

Manage and expand client relationships, develop joint success plans, provide strategic guidance, work cross-functionally, and exceed KPI targets in a customer-facing role within a SaaS/tech company with emphasis in senior living/housing.

• Mississauga, ON, Canada

Identify, prioritize and execute tasks in the software development life cycle.Work with business to iterate over software requirements.Develop tools and applications by producing clean, efficient code. Analyze and debug systems.

• Mississauga, ON, Canada

Develop clean, efficient code, prioritize tasks in software development life cycle, iterate over software requirements with business, and collaborate with internal teams and vendors to improve products.

• USA, or US National

Understand company strategy and product scope. Serve as the voice of the customer to the engineering and UX team. Maintain a prioritized backlog and continuously assess ways to improve products and services.

• Mississauga, ON, Canada

Develop clean, efficient code, automate tasks, debug systems, perform testing, and collaborate with teams and vendors to improve products. Experience with big data technologies, distributed computing, and RESTful API endpoints required.

• US National

Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application. Develop an in-depth understanding of our cloud-based software to support

• Mississauga, ON, Canada

We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We...

• Canada

Develop and lead go-to-market strategy for a portfolio of SaaS solutions. Conduct market and customer research, develop product positioning and messaging, and collaborate with cross-functional teams to drive development of marketing programs and content.

• US National

Conduct market and customer research to gather data about target personas and buyer needs. Develop product positioning, value propositions, and messaging that resonate with the buying audience. Collaborate with marketing peers to drive the developmen..

• US National

Use technical expertise to provide clear direction for cloud-based healthcare solutions customer support team. Help resolve cases by advising on next steps, determining long term strategies, and involving relevant parties. Produce successful outcomes...

• Mississauga, Canada, Canada

Understand our users and identify who they are and what their content needs are, based on evidence. You translate user stories and propose content writing approaches to meet their needs. You engage in meaningful interactions and relationships with users.

• US National

Create engaging and user-centered content for software products. Collaborate with product leaders and engineers to write UI content. Manage content release calendar and oversee help center and resource hub.

• USA, or US National

Conduct user research, create mockups, refine user personas, champion best practices in UX design, collaborate with engineers and QA to ensure accurate implementation, and manage competing priorities.

• USA, or US National

Assist in developing compliance policies and training materials. Identify and communicate privacy risks and policy gaps. Stay updated on regulatory changes. Collaborate with various departments to ensure privacy-by-design.

• USA, Canada, or US National

Assist in developing and updating compliance policies, controls, and training materials. Identify and communicate privacy risks and policy gaps. Stay informed of regulatory changes and assess impact. Collaborate with various departments to ensure pri..

• US National

Lead the vision, strategy, and execution for revenue cycle portfolio. Develop and communicate strategy, prioritize and align stakeholders. Coach and grow a team of product managers. Collaborate with cross-functional teams for successful outcomes.

• Mississauga, ON, Canada

Lead the vision, strategy, and execution for revenue cycle portfolio. Develop and communicate strategy, prioritize and align roadmaps, collaborate with cross-functional teams, and drive product commercialization and GTM activities.

• Canada

Responsible for managing contract renewals, completing changes on customer accounts, and providing support for the contract process. Works closely with sales, customer success, and finance teams to ensure accuracy and compliance.

• Mississauga, Canada

Lead revenue accounting processes including month-end close, system documentation, and implementation of new products. Partner with business teams for accurate reporting and analysis. Develop a deep understanding of customer agreements and review...

• USA, or US National

Manage end-to-end reporting and analysis of subscription, professional services, and other revenues. Oversee a team of 1-2 direct reports. Partner with business teams to ensure accurate and complete reporting. Develop a deep understanding of customer..