• Canada, Mexico, MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT, MA

Preparation and rollout of annual merit and bonus campaign, administer regional grading and salary range structures, conduct compensation-related research and analysis, ensure compliance and recommend corrective actions.

• Des Moines, IA, or US National

Lead customer success, improve onboarding, account management, retention, and growth. Manage team, expand capabilities, monitor metrics to enhance customer experience. Bachelor's degree and 5+ years of relevant experience required.

• Hartford, CT

Manage medium to large enterprise remote product installations, including creating project objectives, establishing timelines, coordinating with stakeholders, and resolving project issues. Communicate effectively with customers and maintain accurate ..

• Irvine, CA

Onsite installation, servicing, and upgrades. Technical troubleshooting and repairs. Customer collaboration and tailored technical recommendations. Training and guidance on equipment operation and maintenance.

• Irvine, CA

Lead and oversee employee performance and development, handle customer and department escalations, manage communication and correspondence, act as lead tester on CRM projects. Strong multitasking abilities and customer service skills required.

• Boston, MA, Toronto, Canada, Vancouver, Canada

Own and execute long-term product strategy and management. Manage product management and engineering budget. Define product directions and features. Lead, manage, and mentor team of Product Managers, Program Managers, and Engineers.

• Hartford, CT, Milford, CT

Manage and optimize cloud services operationally, collaborate with software development and product management teams, coordinate security and reliability requirements, automate deployment and configuration of cloud infrastructure.

• Milford, CT, or US National

Lead IMS & Compliance Program, monitor regulatory compliance, manage audit, develop training, handle data reporting, collaborate with stakeholders, and drive continuous improvement. Relevant experience and strong knowledge of ISO standar..

• Dallas, TX

Handle inbound inquiries from customers, dealers, and field service offices. Provide first-call resolution for troubleshooting equipment. Research and resolve routine requests and customer concerns. Meet established call metrics and embrace continuou..

• Milford, CT

Handle inbound inquiries from customers, dealers, and field service offices. Troubleshoot equipment, postage and supply support, billing inquiries, and contractual agreements. Achieve established call metrics and embrace continuous improvement.

• Nashville, TN

Handle inbound inquiries, dispatch for accounts, resolve repair queries, troubleshoot equipment issues, assist with billing inquiries, and collaborate with teams. Must have 3+ years of customer service experience and strong problem-solving skills. Hi..

• US National

Solve customer issues related to registration, missing packages, courier assistance, billing, and technical escalations. Demonstrate empathy and maintain composure while communicating effectively and de-escalating tense situations.

• Irvine, CA

Resolve registration issues, track missing packages, assist couriers, answer billing queries, and handle technical escalations. Communicate effectively, maintain composure, and demonstrate empathy for customers and staff. Manage time, productivity...

• Irvine, CA

Resolve customer issues related to registration, missing packages, courier assistance, billing, and technical escalations. Communicate effectively, maintain composure, and manage team interactions with integrity. Conduct thorough follow-up and docume..