Remote & Flexible Jobs

SupportNinja Jobs & Careers - Remote, Work From Home & Flexible

Inc 500

About SupportNinja

Researched & Written by Tess Guenthner on the FlexJobs Team

SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.

SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.

Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.

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30+ days ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines

Perform administrative functions, track automated renewal notices, and collaborate with managers to drive renewals. Must have at least 1 year of renewals or sales experience and be willing to work in a hybrid setup.

2 weeks ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Taguig City, Philippines

Responsible for customer-facing conversations and negotiations for renewing, up-selling, and closing SaaS license contracts. Educates customers on business practices and ensures customer awareness of product elements. Works with finance and legal tea..

30+ days ago
  • 100% Remote Work
  • Full-Time
  • Freelance
  • Manila, Philippines

Handling customer inquiries via phone, email, or chat. Providing accurate information about products and services. Resolving customer issues in a timely and professional manner. Collaborating with other departments to resolve customer issues.

8 days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Colombia

Provide customer service in Spanish, French, and English. Resolve customer issues, document interactions, and meet performance targets. Continuously improve knowledge of products and collaborate with other departments.

  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Taguig City, Philippines

Responsible for provisioning customer licenses, performing administrative tasks, troubleshooting licensing issues, and maintaining accurate account information. Collaborates with sales and customer success teams to manage subscriptions and provide ...

  • 100% Remote Work
  • Full-Time
  • Employee
  • 2,800,000 COP Annually
  • Colombia

Provide customer service in English and Spanish, accurately providing information, resolving issues, documenting interactions, meeting targets. Participate in training programs and maintain positive attitude towards customers and colleagues.

  • 100% Remote Work
  • Full-Time
  • Employee
  • 10,000 RON Annually
  • Romania

To provide professional customer support in German and English through various channels. Respond promptly to inquiries, resolve complaints, process orders, and schedule calendar appointments. Maintain records and coordinate with colleagues to ensure ..

  • 100% Remote Work
  • Full-Time
  • Employee
  • Romania

Interact with French and English-speaking customers to answer questions, resolve issues, schedule appointments, and nurture relationships. Review and respond to background checks, work cross-functionally, and provide excellent customer service. Bilin..

2 weeks ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Romania

Interact with customers in French and English, answer questions, resolve support issues, schedule appointments, and nurture relationships. Bilingual in French and English with 2 years of prior experience as a Customer Service Representative.

30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines

Manage VIP player and affiliate accounts, including setup, activation, promotions, and commission configuration. Monitor player and affiliate tasks, record and monitor information, and improve process and procedures. Requires 2 years of account or...

  • Hybrid Remote Work
  • Freelance
  • Taguig City, Philippines

Administers behavioral interviews on all supervisory and managerial internal candidates and partners with the hiring manager on final hiring, transfer, and promotion decisions.

30+ days ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines

Drive market share by qualifying and delivering leads, manage and maintain a prospect pipeline, represent the company's products and services, seek new business opportunities, and maintain growth in the market area.

30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Philippines

Manage client implementations, conduct requirements gathering sessions, provide exceptional client service, lead stakeholder meetings, conduct training sessions, and identify growth opportunities. 2-5 years of experience in a similar role required.

2 weeks ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Romania

Cultivate strong relationships with B2B clients, ensuring successful onboarding, product adoption, and continued growth. Provide valuable insights to customers through data analysis and develop customer advocacy.

30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • 900 - 900 USD Monthly
  • Colombia

Provide advanced technical support to customers experiencing issues with their products or services. Troubleshoot problems, identify errors, and deliver timely solutions while ensuring customer satisfaction.

7 days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines, Pampanga, Philippines

Responsibilities include submitting claims, following up with insurance companies, confirming patient representation with legal offices, verifying patient information, and making outbound calls to insurance companies and legal firms.

30+ days ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Pampanga, CL, Philippines

Handle account reconciliation, invoice processing, tax handling, ledger maintenance, financial statement preparation, and process improvement. Manage filing systems, compile audit data, and maintain records while handling transactions.

2 weeks ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines

Provide exceptional technical support to customers through phone, email, and chat, troubleshoot and diagnose technical issues, collaborate with the Engineering team, and collect feedback to drive continuous improvement.

  • 100% Remote Work
  • Full-Time
  • Employee
  • Manila, PAM, Philippines

Process payments received from insurance companies, review discrepancies in posting, update data fields, achieve posting deadlines. Knowledge of medical billing/collection practices and computer programs required. Must be organized and detail-oriented.

30+ days ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Taguig City, Philippines, Manila, Philippines

Manage Commercial Renewals team, partner with Sales leadership, develop/manage processes for customer renewal process, maximize revenue growth for client, provide role clarity for team members, and lead plans to support renewals.

Company Name Here
SupportNinja
2 weeks ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Taguig City, Philippines

Execute, develop, and track campaigns that support business objectives. Manage Marketo platform, set up email marketing campaigns, conduct testing, and collaborate with cross-functional teams. Bachelor's degree and proficiency with marketing automati..

Company Name He
SupportNinja
30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Manila, Philippines

Process customer subscriptions, review payment forms and contracts, prepare invoices, and report unapplied payments. Communicate with customers and US-based clients. Ensure data integrity and security policies are followed.

  • 100% Remote Work
  • Full-Time
  • Employee
  • Philippines

Collect, organize, and process data from various sources. Analyze and interpret data to identify trends and insights. Prepare and present reports and visualizations. Collaborate with other departments to ensure data accuracy and completeness.

30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Philippines

Diagnose and resolve network issues for IoT hardware. Analyze connectivity problems and implement effective solutions. Provide remote technical support to customers and internal teams. Assist in configuring and setting up IoT hardware devices.

Company Name Here
SupportNinja
30+ days ago
  • Hybrid Remote Work
  • Full-Time
  • Employee
  • Clark, PAM, Philippines

Manage complete payroll process, ensure precision and timeliness in employee salary, deduction, and benefits processing. Collaborate with HR and finance departments, oversee payroll system enhancements, and produce comprehensive financial reports.

Remote & Flexible Jobs
Join FlexJobs to see the latest remote & flexible jobs at SupportNinja

SupportNinja Jobs & Careers - Remote, Work From Home & Flexible

Featured Awards

Inc 500
Inc 500

Work Flexibility Offered
info-circleBased on all jobs from SupportNinja posted at FlexJobs.

100%
1%
99%
1%
97%
2%

Benefits & Perks
info-circleNot all benefits may be available for all jobs and all locations.

benifit icon
Company retreats
benifit icon
Health Insurance
benifit icon
Paid vacation
benifit icon
Life Insurance
benifit icon
Free catered lunches
benifit icon
Family/Dependent Health
benifit icon
401k Matching/Retirement savings
benifit icon
Dental Insurance
benifit icon
Vision Insurance
benifit icon
Career development

About SupportNinja

Researched & Written by Tess Guenthner on the FlexJobs Team

SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.

SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.

Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.

laptop graphic

6,240 Companies Hiring Today

Join FlexJobs to View 113,907 Current Remote and Flexible Jobs!

Remote & Flexible Jobs
Join FlexJobs to see the latest remote & flexible jobs at SupportNinja

SupportNinja Jobs & Careers - Remote, Work From Home & Flexible

Featured Awards

Inc 500
Inc 500

Work Flexibility Offered
info-circleBased on all jobs from SupportNinja posted at FlexJobs.

100%
1%
99%
1%
97%
2%

Benefits & Perks
info-circleNot all benefits may be available for all jobs and all locations.

benifit icon
Company retreats
benifit icon
Health Insurance
benifit icon
Paid vacation
benifit icon
Life Insurance
benifit icon
Free catered lunches
benifit icon
Family/Dependent Health
benifit icon
401k Matching/Retirement savings
benifit icon
Dental Insurance
benifit icon
Vision Insurance
benifit icon
Career development

About SupportNinja

Researched & Written by Tess Guenthner on the FlexJobs Team

SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.

SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.

Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.

laptop graphic

6,240 Companies Hiring Today

Join FlexJobs to View 113,907 Current Remote and Flexible Jobs!

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