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SupportNinja Jobs & Careers - Remote, Work From Home & Flexible
About SupportNinja
Researched & Written by Tess Guenthner on the FlexJobs Team
SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.
SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.
Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.
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- Hybrid Remote Work
- Full-Time
- Employee
- Manila, Philippines
Perform administrative functions, track automated renewal notices, and collaborate with managers to drive renewals. Must have at least 1 year of renewals or sales experience and be willing to work in a hybrid setup.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Taguig City, Philippines
Responsible for customer-facing conversations and negotiations for renewing, up-selling, and closing SaaS license contracts. Educates customers on business practices and ensures customer awareness of product elements. Works with finance and legal tea..
SupportNinja
- 100% Remote Work
- Full-Time
- Freelance
- Manila, Philippines
Handling customer inquiries via phone, email, or chat. Providing accurate information about products and services. Resolving customer issues in a timely and professional manner. Collaborating with other departments to resolve customer issues.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Colombia
Provide customer service in Spanish, French, and English. Resolve customer issues, document interactions, and meet performance targets. Continuously improve knowledge of products and collaborate with other departments.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Taguig City, Philippines
Responsible for provisioning customer licenses, performing administrative tasks, troubleshooting licensing issues, and maintaining accurate account information. Collaborates with sales and customer success teams to manage subscriptions and provide ...
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- 2,800,000 COP Annually
- Colombia
Provide customer service in English and Spanish, accurately providing information, resolving issues, documenting interactions, meeting targets. Participate in training programs and maintain positive attitude towards customers and colleagues.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- 10,000 RON Annually
- Romania
To provide professional customer support in German and English through various channels. Respond promptly to inquiries, resolve complaints, process orders, and schedule calendar appointments. Maintain records and coordinate with colleagues to ensure ..
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Romania
Interact with French and English-speaking customers to answer questions, resolve issues, schedule appointments, and nurture relationships. Review and respond to background checks, work cross-functionally, and provide excellent customer service. Bilin..
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Romania
Interact with customers in French and English, answer questions, resolve support issues, schedule appointments, and nurture relationships. Bilingual in French and English with 2 years of prior experience as a Customer Service Representative.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Manila, Philippines
Manage VIP player and affiliate accounts, including setup, activation, promotions, and commission configuration. Monitor player and affiliate tasks, record and monitor information, and improve process and procedures. Requires 2 years of account or...
SupportNinja
- Hybrid Remote Work
- Freelance
- Taguig City, Philippines
Administers behavioral interviews on all supervisory and managerial internal candidates and partners with the hiring manager on final hiring, transfer, and promotion decisions.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Manila, Philippines
Drive market share by qualifying and delivering leads, manage and maintain a prospect pipeline, represent the company's products and services, seek new business opportunities, and maintain growth in the market area.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Philippines
Manage client implementations, conduct requirements gathering sessions, provide exceptional client service, lead stakeholder meetings, conduct training sessions, and identify growth opportunities. 2-5 years of experience in a similar role required.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Romania
Cultivate strong relationships with B2B clients, ensuring successful onboarding, product adoption, and continued growth. Provide valuable insights to customers through data analysis and develop customer advocacy.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- 900 - 900 USD Monthly
- Colombia
Provide advanced technical support to customers experiencing issues with their products or services. Troubleshoot problems, identify errors, and deliver timely solutions while ensuring customer satisfaction.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Manila, Philippines, Pampanga, Philippines
Responsibilities include submitting claims, following up with insurance companies, confirming patient representation with legal offices, verifying patient information, and making outbound calls to insurance companies and legal firms.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Pampanga, CL, Philippines
Handle account reconciliation, invoice processing, tax handling, ledger maintenance, financial statement preparation, and process improvement. Manage filing systems, compile audit data, and maintain records while handling transactions.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Manila, Philippines
Provide exceptional technical support to customers through phone, email, and chat, troubleshoot and diagnose technical issues, collaborate with the Engineering team, and collect feedback to drive continuous improvement.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Manila, PAM, Philippines
Process payments received from insurance companies, review discrepancies in posting, update data fields, achieve posting deadlines. Knowledge of medical billing/collection practices and computer programs required. Must be organized and detail-oriented.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Taguig City, Philippines, Manila, Philippines
Manage Commercial Renewals team, partner with Sales leadership, develop/manage processes for customer renewal process, maximize revenue growth for client, provide role clarity for team members, and lead plans to support renewals.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Taguig City, Philippines
Execute, develop, and track campaigns that support business objectives. Manage Marketo platform, set up email marketing campaigns, conduct testing, and collaborate with cross-functional teams. Bachelor's degree and proficiency with marketing automati..
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Manila, Philippines
Process customer subscriptions, review payment forms and contracts, prepare invoices, and report unapplied payments. Communicate with customers and US-based clients. Ensure data integrity and security policies are followed.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Philippines
Collect, organize, and process data from various sources. Analyze and interpret data to identify trends and insights. Prepare and present reports and visualizations. Collaborate with other departments to ensure data accuracy and completeness.
SupportNinja
- 100% Remote Work
- Full-Time
- Employee
- Philippines
Diagnose and resolve network issues for IoT hardware. Analyze connectivity problems and implement effective solutions. Provide remote technical support to customers and internal teams. Assist in configuring and setting up IoT hardware devices.
SupportNinja
- Hybrid Remote Work
- Full-Time
- Employee
- Clark, PAM, Philippines
Manage complete payroll process, ensure precision and timeliness in employee salary, deduction, and benefits processing. Collaborate with HR and finance departments, oversee payroll system enhancements, and produce comprehensive financial reports.
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SupportNinja Jobs & Careers - Remote, Work From Home & Flexible
Featured Awards
Work Flexibility Offered
Based on all jobs from SupportNinja posted at FlexJobs.
Benefits & Perks
Not all benefits may be available for all jobs and all locations.
About SupportNinja
Researched & Written by Tess Guenthner on the FlexJobs Team
SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.
SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.
Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.
6,240 Companies Hiring Today
Join FlexJobs to View 113,907 Current Remote and Flexible Jobs!
- Home
- Remote Jobs
- Research Companies
- SupportNinja
SupportNinja Jobs & Careers - Remote, Work From Home & Flexible
Featured Awards
Work Flexibility Offered
Based on all jobs from SupportNinja posted at FlexJobs.
Benefits & Perks
Not all benefits may be available for all jobs and all locations.
About SupportNinja
Researched & Written by Tess Guenthner on the FlexJobs Team
SupportNinja is an Austin, Texas-based firm offering omnichannel customer care, business development, content, and back-office support solutions. Founded in 2014, SupportNinja specializes in serving venture-backed technology startups and growing enterprises in Silicon Valley and around the world. Previous customers of SupportNinja include NerdWallet, Happy Socks, SeatGeek, and Chekr, among others.
SupportNinja offers its range of services and solutions geared toward startup clients, providing them with frontline support, welcome calls, feedback calls, client upselling, lead prospecting and qualification, custom cold emailing, appointment setting, social media indexing, account approval, content filtering, reported content management, data entry, analytic reporting, internet research, and support personnel. In addition, the company provides a variety of traditional business process outsourcing (BPO) services to companies of all sizes, such as research analysis, human resources, and image moderation.
Headquartered in Austin, Texas, with an additional location in Clark Freeport Zone, Philippines, SupportNinja believes in being client-centric and employee focused while striving for ongoing improvement, humility, transparency, and happiness. As an employer, SupportNinja fosters a friendly and fun work environment and offers career development opportunities for motivated professionals. In the past, SupportNinja has hired for online data entry jobs, as well as remote chat support jobs, computer & IT jobs, sales jobs, business development jobs, and account management jobs, with hybrid to 100% remote flexibility and full-time schedules.
6,240 Companies Hiring Today