Customer Service Jobs - Remote Work From Home & Flexible

• US National

This position involves handling new cases, monitoring case progress, assigning cases to physicians based on specific guidelines, and updating clients. Communication skills and critical thinking are required. Healthcare or insurance experience preferred.

• Irving, TX

Handling incoming and outgoing calls on a dialer, contacting customers to provide lease end options, verifying final intentions, and providing general customer service. Opportunity for growth within the organization with full benefits package.

• Irving, TX

Handle incoming and outgoing calls on a dialer, contact customers to provide lease end options, verify final intentions, and provide general customer service. Promote lifetime loyalty by providing marketing information to customers.

• Ripon, WI

Seeking a dedicated Customer Service Representative to act as a liaison between the organization and customers. Field inquiries, troubleshoot technical issues, maintain accurate records, and provide product and service support. Proficiency in data en..

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FlexJobs Top 100 Remote,

S&P 500,

Forbes 2000

• Raleigh, NC

Answer incoming phone calls from Medicaid providers on behalf of the State of North Carolina. Provide accurate and appropriate information. Completes call guides; gathers and verifies required information. Attends telephone skills and program informa..

• Cary, NC

Develop and maintain a comprehensive understanding of internal policies, procedures, and services. Efficiently utilize automated systems for logging and retrieving information. Handle inquiries from customers or providers through various channels.

• MD

Respond to customer inquiries, resolve complaints, and fulfill requests with precision and adherence to policies. Investigate and resolve customer problems, escalate challenging situations when necessary, and maintain accurate record-keeping.

• Milwaukie, OR

Supervise customer service representatives, organize staff, set goals, coach and monitor reps to develop skills, ensure calls are answered promptly and accurately, evaluate reports and results to ensure goals are achieved.

• Denver, CO

Answer shareholder and Broker/Dealer calls, review new account documentation, respond to client requests, communicate financial information, analyze and complete trades, correspond with Dealers and Investors, research and callout to Broker/Dealers, p..

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Barrons 400,

America’s 100 Best Adoption-Friendly Workplaces,

Forbes 2000

• Haltom City, TX

Manage a team of hybrid salary non-exempt service agents and salary exempt service leads, develop a high-performance department through continuous training and process improvements, responsible for delivering on and improving team KPIs and Agent perf..

• South Burlington, VT

Provide exceptional customer service and technical support to customers in the transportation equipment manufacturing industry. Conduct parts lookup and basic troubleshooting, utilize SAP software, and collaborate with team members to ensure customer..

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FlexJobs Top 100 Remote,

S&P 500,

Forbes 2000

• Rolling Meadows, IL

Respond to customer inquiries, provide exceptional customer service, troubleshoot product issues, collaborate with team members and maintain thorough documentation. Must have call center experience and strong communication and problem-solving skills.

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FlexJobs Top 100 Remote,

S&P 500,

Forbes 2000

• Princeton, NJ

Direct and monitor staff, analyze customer service metrics, create documentation, review feedback, assist with recruiting, act as Manager On Duty, establish relationships with other departments and rapport with customers and colleagues.

S&P 500

• US National

Lead a team of Rx Customer Service Specialists, overseeing scheduling, training, and quality monitoring. Manage incoming calls and ensure compliance with service-level standards. Mentoring and development of team. Bilingual fluency in Spanish and Eng...

• Washington, DC, VA, MD

Provide travel and immigration-related assistance to travelers, input accurate information into the Customer Database, transfer reportable communication, answer customer questions, provide travel assistance information, and file claims with DHS.

• AL, AR, GA, IN, KY, LA, MO, MS, NC, NV, OH, OK, PA, SC, TN, TX, WI, WV

Documenting information into web-based ticketing system. Searching and navigating knowledge base and integrated customer information systems to identify appropriate resolution for client issues.

• TX

Monitor company emails, faxes, and chat line. Assist clients, patients, and requestors with status of requests for medical records. Report potential Privacy Incidents. Ensure accurate and detailed notes. Provide detailed information to clients, patie..

• Louisville, KY

Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers. Provide appropriate customer service and accurate information. Process refills and schedule shipments. Resolve callers' needs and provide follow-up.

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Forbes 2000,

Diversity 50,

Military-Friendly Employer

• Washington, DC

Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration-related topics. Provide and respond...

• Albuquerque, NM

Field calls from consumers and existing customers, ask scripted questions, record call information, transfer calls to sales representatives. Must have strong communication skills, computer experience, and previous customer service experience.

• San Juan, Puerto Rico

Manage incoming calls, emails, and faxes from pharmacies, beneficiaries, and prescribers. Provide customer service and support, including rejection support and coverage determination status. Report issues to appropriate departments for investigation ..

• Columbia, OH

Deliver an exceptional customer experience on a regular basis to all customers. Adapt to the technical knowledge level of the caller. Own and manage customer issues and communicates regularly and in a timely manner with customer...

Great Places to Work - Best Workplaces for Women,

Great Places to Work - Best Workplaces for Millennials,

FlexJobs Top 100 Remote

• Melville, NY

Coordinate resource management for call center, create/maintain provider database, ensure efficient screening/evaluation/triage of incoming referrals, collaborate with healthcare team to enhance care plan and remove barriers to care.

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Most Ethical Companies,

Military-Friendly Employer ,

Achievers Most Engaged Workplaces

• Altoona, PA

Lead and direct customer service representatives, cashiers, and food service and production workers. Provide coaching, training, and orientation to the team and ensure quality customer service delivery. Plan and prioritize work tasks, resolve...

INSIGHT Into Diversity HEED Award,

Forbes America's Best Employers for Diversity

• Carlsbad, CA

Responsible for leading and developing the Customer Service team, ensuring exceptional customer experiences. Hire and train staff, streamline processes, monitor performance metrics, and foster a positive work environment.

• São Paulo, SP, Brazil

Develop, implement, and manage customer service strategies to improve support quality and efficiency. Monitor feedback, collaborate with teams to resolve issues, lead the Ombudsman Office, ensure policy compliance, and engage stakeholders.

• pan, Indonesia

Outgoing customer service professional with experience needed for scheduling shifts, customer service, and human resources functions. Must have excellent English skills, be a motivated self-starter, and have experience in a team environment...

• India

Outgoing customer service professional needed to support scheduling, customer service, and HR functions. Must have excellent English skills, college degree, and experience in a team environment. Full-time remote position with US day shift hours.

• Philippines

Looking for a Customer Service Representative with experience to support scheduling shifts, customer service, and human resources functions. Must have excellent communication skills and be able to work full-time from home during US day shift.

• Kenya

Outgoing customer service professional with 3+ years experience needed to support scheduling shifts, customer service, and HR functions for a healthcare services company. Must have excellent English skills, be a motivated self-starter, and have team ..

• Uppsala, UP, Sweden

Lead and inspire Team Leaders, monitor and enhance team performance, develop and implement business policies, and handle complex customer service issues. Join a global air technology company with exciting expansion ahead.

• AL, FL, GA, KS, SC, TX, VA

Responsibilities include receiving inbound calls and placing outbound calls. Listen attentively and collect customer data to provide them with basic information about the services and support...

• Chicago, IL

Manage transactions and relationships with sellers and customers. Handle calls and emails regarding event and order-related questions. Investigate and resolve customer issues. Gain industry knowledge and contribute to providing great experiences for ..

• Stafford, ENG, United Kingdom

Deliver exceptional customer service, troubleshoot issues, and report recurring issues. Maintain motivation and meet KPIs. Strong written communication, problem-solving, time management, computer skills, and teamwork required.

• Barcelona, CT, Spain

Support priority clients with queries, monitor client activity, and provide client training. Be the voice of the customer, request feedback, and ensure it is addressed internally. Liaise with stakeholders and work closely with Tech, Product, and Sale...

• India

Lead and mentor a team of customer service reps, develop and implement effective procedures, policies, and standards, monitor and analyze team performance, collaborate with other departments to resolve complex issues and improve service delivery.

• Cypress, TX

Building and managing strong customer relationships and communication. Determining the right course of action or escalation path for customer requests/issues. Utilizing creative problem-solving skills to resolve functional problems.

FlexJobs Top 100 Remote,

Forbes America's Best Employers for Diversity

• New Orleans, LA, Reserve, LA

Investigate and resolve liability, PDR, or W. Comp claim assignments. Handle claims from start to finish, including investigations and resolutions. Interact with internal and external stakeholders to ensure fair and thorough claim resolution.

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100 Best Corporate Citizen,

Black Enterprise - 40 Best Companies for Diversity,

Fortune 500

• Clearwater, FL, Tampa, FL

Remote, full-time and part-time job for candidate who will serve customers by inbound e-mails, phone calls, and web chat. High school diploma, six months to one year of customer service experience, and reliable broadband Internet connection required.

Forbes America's Best Employers for Diversity

• Manila, Philippines

Handling customer inquiries via phone, email, or chat. Providing accurate information about products and services. Resolving customer issues in a timely and professional manner. Collaborating with other departments to resolve customer issues.

Inc 500

• San Diego, CA

Manage shipments from origin to destination, provide shipment updates to clients, build customer relationships, relay customer inquiries to appropriate departments, ensure release requirements are met. Minimum 2 years' experience in freight forwardin..

• New Castle, DE

Manage multiple teams or a functional area, engage in higher-level strategic planning, and ensure essential procedures are followed to drive seamless delivery of customer service support to external clients.

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Human Rights Campaign Best Places to Work,

NYSE100,

S&P 500

• Barcelona, CT, Spain

Support priority clients with effective and friendly queries, monitor client activity, provide client training, and act as the voice of the customer. Strong communication skills in French and English are required.

• Lakewood, CO

Provide world-class customer service for the {N}power Rewards Program, troubleshoot account issues, and provide administrative support to various departments. Minimum 2 years of customer service experience required. Ability to travel up to 10% of the..

• Budapest, HU, Hungary

Handle incoming calls and chats from customers of a streaming service provider. Engage with clients professionally, offer support, and solutions. Must speak Hebrew at an advanced level and have flexible availability.

• Los Angeles, CA

As a Customer Service Representative, you will handle inbound calls and emails, resolve inquiries, maintain accurate records, collaborate with teams, process requests, and ensure client satisfaction. Strong communication, problem-solving, and multita...