Customer Success Manager Jobs - Remote Work From Home & Flexible

• Work from Anywhere

Manage customer relationships, ensure satisfaction, identify and deliver business outcomes. Build strong relationships with key contacts, coordinate activities, drive value and adoption. Requires 3-5 years of experience in management consulting or cu..

• Cape Town, South Africa

Build and maintain strong relationships with clients, provide excellent customer experience, gather and analyze customer feedback, and collaborate with cross-functional teams. Stay up-to-date with industry trends and regulations.

• Lehi, UT

Build and maintain strong relationships with customers, understand their goals and challenges, provide personalized support and guidance, escalate issues to internal stakeholders, conduct check-ins, and maintain customer data.

• Toronto, ON, Canada

Lead and manage a team of Implementation Analysts to onboard and empower customers of all sizes. Build meaningful partnerships, become a trusted advisor, and continuously learn to become a rebate industry expert.

• US National

Lead onboarding process and training for customers, develop communication cadence with customers, manage customer retention and growth, demonstrate value through business reviews and optimization workshops.

• Athens, AT, Greece

Build and maintain relationships with photographers, serve as their voice, and establish communication routines. Requires native Turkish and excellent German and English, experience as a Success Manager, and a background in photography. Compensation ..

• US National

Manage partner schools from onboarding through renewal, identify growth opportunities and upsell resources, develop deep knowledge of product, act as relationship manager, communicate with leaders, collaborate with internal teams.

• Helsinki, Finland, United Kingdom

Serve as the primary point of contact for all customer-related matters, building and maintaining strong, long-lasting relationships. Develop trusted relationships with key accounts, stakeholders, and executive sponsors.

• US National

Manage client relationships and proactively address concerns. Analyze data, identify trends, and create action plans. Train customers on new technology features and continuously improve tactics to resolve root causes.

• US National

Drive customer onboarding, adoption, and retention. Conduct product trainings and provide proactive recommendations. Collaborate with Solutions Architects to guide customers through implementation and maximize product value.

Inc 500

• Atlanta, GA, Lisbon, Portugal, London, United Kingdom, San Francisco, CA, Santiago, Chile, Sydney, NSW, Australia, Tokyo, Japan, Toronto, ON, Canada

Assist assigned customers with on-boarding, configuration, and ongoing product adoption. Build relationships with decision-makers and champions across the customer base. Identify accounts that are likely to churn and create strategies to win customer..

Inc 500,

Great Places to Work - Best Workplaces for Women

• London, United Kingdom

Renew contracts and grow spend commitment from existing customers. Handle contract renewal process, conduct customer performance reviews, and communicate with customers through various channels. Use Salesforce for order entry and tracking.

• US National

Manage customer loyalty, drive outcomes, coordinate meetings, monitor trends, plan education, collect feedback, and act as voice of customer. IAM, cybersecurity, compliance background, and customer success management experience required.

• Sao Paulo, Brazil

Manage a portfolio, build relationships with customers, ensure services for maximum impact, and proactively drive adoption and retention. Provide the best use cases, help with panel usage, and train new partners. Share expertise and lead internal proj..

• US, or US National

Build strong relationships with Fortune 1000 brands, establish customer objectives and KPIs, provide actionable recommendations using content insights, and identify expansion opportunities. 7+ years of client success experience required.

• São Paulo, SP, Brazil

Manage customer relationships, build trust, and advocate for customer needs. Conduct Executive Business Reviews, collaborate with Sales and Services teams, and identify product improvements. Bring 4+ years of Customer Success and/or Account Managemen..

Inc 500

• Denver, CO

Manage customer relationships, revenue, and risk. Build trust and advocate for customer needs. Conduct business reviews and collaborate with sales and services teams to drive renewal, cross-sell and upsell.

Inc 500

• US National

Serve as the trusted advisor and internal advocate for customers. Drive product adoption and user engagement. Monitor customer contract renewals and identify upsell opportunities. Work cross-functionally to achieve customer goals and solve technical ..

• BE, Belgium

Take ownership of a customer portfolio, maximize platform engagement and satisfaction. Create success plans and conduct business reviews to help customers meet targets. Proactively monitor and analyze customer needs for maximum value delivery.

• Plano, TX

Drive product adoption, retention, and program expansion by understanding customer goals and workflows. Build strong customer relationships, monitor customer needs, and communicate product features. Expand customer relations and assist with deploymen..

• Canada, United Kingdom

Drive utilization of Truv at mid-market clients at scale. Manage configuration for new implementations of turn-key integrations. Build and deliver training materials to drive adoption. Automate impactful touchpoints to hundreds of clients.

• US National

Manage 25 accounts, drive customer success, and provide personalized service to employer partners. Forge deep connections with clients, drive adoption of the product suite, and collaborate with internal teams.

• US National

Act as primary contact for B2B/enterprise customers, ensuring customer satisfaction, retention, and success. Maintain regular contact with customers to understand their business priorities and drive overall success.

• AZ, CA, CO, FL, MN, NY, NJ, OR, TN, TX, UT, or US National

Manage a portfolio of customers, 300-400 in the SMB segment,throughout the life cycle, owning their ultimate success by ensuring they realize the full value of the company platform. Ensure successful onboarding experience and product adoption.

Outside 50,

Inc 500

• United Kingdom, or US National

Efficient, enthusiastic Customer Success Manager needed to work with strategic customers, deliver revenue retention goals, present as a strategic advisor, analyze data, and prioritize cross-functional projects. Must have CSM experience and strong pro..

Inc 500

• Paris, France

Deliver exceptional customer experience, develop and nurture customer relationships, implement user training, create customer success plans, gather customer feedback, collaborate with internal teams, identify at-risk renewals, and foster customer adv..

• US National

Proactively support and empower customers to achieve success with loyalty and guest engagement tools. Conduct account reviews, maintain records, and provide knowledgeable support. Escalate and resolve issues in a timely manner.

• CA (Not hiring in CA)

Manage end-to-end project implementation, design and execute strategies, engage with clients and maintain relationships, and mitigate risks for a software/SaaS company. Minimum 4 years of project/program management experience required.

• Fleet, HAM, United Kingdom

Provide best practice guidance to customers for implementation and maximizing value from their investment. Conduct reviews of product use and deliver ad hoc consultancy services. Collaborate with internal stakeholders and contribute to team objectives.

• London, United Kingdom

Responsible for driving customer success and satisfaction by providing expert guidance, solving problems, and demonstrating the value of the software. Develop and execute customer engagement strategies, create personalized communications, and gather ..

• İstanbul, TR, Turkey

Build relationships with photographers, manage their portfolio, and serve as their voice. Maintain regular communication and establish trust while gathering feedback and updates. Must be fluent in Turkish, German, and English.

• Austin, TX

Manage diverse portfolio of customers, conduct QBRs to showcase value of solutions, collaborate with account management team to drive revenue growth, inform customers about product enhancements and collect feedback to provide valuable insights to int..

• New York City, NY

Build and maintain relationships with customers, understand their business objectives, and provide strategic guidance. Leverage data insights to identify risks and upsell opportunities. Advocate for customer needs and collaborate cross-functionally t..

FlexJobs Top 100 Remote

• Athens, Greece

Coach clients to be experts on our platform and uncover upsell/cross-sell opportunities. Align client goals with company goals and continuously improve customer success process. Liaise with different teams and communicate effectively.

• Hong Kong, China, Singapore

Develop and implement tiering systems for projects in the BUILD program. Ensure startups are strategically positioned for success. Collaborate with internal teams to define objectives and goals for the program.

• Germany

Manage a portfolio of German Qonto business customers, provide technical support, set up internal processes, and improve customer satisfaction. Bilingual in German and English with customer support experience.

• US National

Serve as the main point of contact for customer accounts, providing training and product education, and assisting with fundraising strategy. Analyze customer feedback, create educational materials, and collaborate with cross-functional teams to impro..

• San Francisco, CA, Montreal, QC, Canada

Drive product adoption, growth, and brand loyalty. Define market presence, shape product, and customer success programs. Build playbooks, manage accounts, and collaborate cross-functionally. Be a trusted advisor and product expert to customers.

• India

Manage and grow customer base in the India region. Build and maintain relationships with key customer stakeholders. Develop understanding of customers' objectives and provide strategic advice. Collaborate with internal teams to drive customer satisfa..

FlexJobs Top 100 Remote

• Vienna, AT, Austria

Complete a 10-month customer success management training program, consulting global transformations, improving solution portfolio skills, and receiving onboarding and mentoring support for customer engagement and value realization.

...

FlexJobs Top 100 Remote,

Achievers Most Engaged Workplaces,

America’s 100 Best Adoption-Friendly Workplaces

• London, United Kingdom

Empower customers to achieve their goals with the company's platform. Provide expert guidance on platform utilization, manage customer expectations, and drive retention and renewal rates. Collaborate with internal teams to provide exceptional custome..

• US National

Drive retention and growth among our customers by understanding their business needs and helping them succeed. Enable successful roll-outs of Smartbuildings solution including development and communication...

• US National

Drive successful adoption and retention of all Company products within your portfolio of customers. Become an expert on the value of Company platforms and teach customers how to leverage new features. Identify opportunities to expand Company...

• Atlanta, GA

Drive customer success by identifying and resolving blockers, owning a designated book of customer accounts, promoting product value, and providing product expertise. Foster positive relationships and continuously improve skills.

• Mexico

Drive customer adoption and renewals, maintain customer health, analyze accounts, educate customers on machine identity management, act as a trusted advisor, organize sessions, guide new customers, and contribute to customer success initiatives.

• US National

Build trusted relationships with customers, optimize utilization of the platform, provide clear understanding of value, collaborate with internal resources, troubleshoot and resolve customer issues efficiently.

• Seoul, South Korea

Manage and sustain client relationships through regular health checks, cross-selling and upselling opportunities, and gathering feedback for product enhancement. Collaborate with various teams to ensure client success.

• United Kingdom

Drive growth and secure renewals within the UK market. Serve as the primary contact for enterprise and midsize brands or agencies, provide product expertise, lead account walkthroughs, and negotiate contracts. Manage customer feedback and represent t..

• McLean, VA, Baltimore, MD, Washington D.C., DC, MD

Manage a portfolio of top Federal clients, develop trusted advisor relationships, deliver results and service, advocate for clients internally, maximize value, transform clients into champions, and contribute to product evolution through data-driven ..

• Canada

- Focus on understanding the client's business needs and goals - Provide strategic consultation on best practices - Facilitating product training on PartnerStack functionality - Monitoring product adoption and engagement