Director, Support Operations

Lead and manage customer service operations and workforce. Forecast and hire staff, meet service level targets, resolve productivity gaps, and build scalable service models. Partner with stakeholders to achieve cost plan and drive continuous improvement.

• Date Posted:

  5/19/2024 

• Remote Work Level:

  100% Remote

• Location:

  US, or US National

  

• Job Type:

  Employee

• Job Schedule:

  Full-Time

• Career Level:

  Senior Level Manager (Director, Dept Head, VP, General Manager, C-level)

• Travel Required:

  No specification

• Categories:

  Customer Service

• Company:

  Company details here

• Benefits:

  Company Benefits here

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