Contact Center Team Lead

Lead and manage a team of contact center agents, providing guidance, support, and performance feedback. Develop and implement strategies to improve customer service quality and efficiency. Monitor team performance through key metrics and KPIs, ensuri..

• Date Posted:

  6/9/2024 

• Remote Work Level:

  100% Remote

• Location:

  CO, AL, FL, GA, KS, LA, MI, MO, NC, OH, OK, SC, TN

• Job Type:

  Employee

• Job Schedule:

  Full-Time

• Career Level:

  Manager

• Travel Required:

  No specification

• Categories:

  Customer Service, Sales, Call Center

• Company:

  Company details here

• Benefits:

  Company Benefits here

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