Customer Support Team Manager

Coach and train customer support agents to improve performance. Monitor agent performance and provide feedback based on quality, productivity, and customer survey responses. Handle customer escalations and maintain coaching logs.

  • Date Posted:

    6/10/2024 

  • Remote Work Level:

    100% Remote

  • Location:
    US National
    icon-usa.png
  • Job Type:

    Employee

  • Job Schedule:

    Full-Time, Alternative Schedule

  • Career Level:

    Manager

  • Travel Required:

    No specification

  • Categories:

    Customer Service, Coaching

  • Company:

    Company details here

  • Benefits:

    Company Benefits here

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