Senior Key Contacts Escalation Specialist

Assess performance of contact center associates, monitor calls, emails, chats, and SMS responses, develop quality processes and strategies, and assist with escalations. Minimum 6+ years of relevant experience required. Salary range $52,800 to $90,750..

• Date Posted:

  6/17/2024 

• Remote Work Level:

  100% Remote

• Location:

  US National

  

• Job Type:

  Employee

• Job Schedule:

  Full-Time

• Career Level:

  Experienced

• Travel Required:

  No specification

• Categories:

  Customer Service, Operations, Sales, Call Center

• Company:

  Company details here

• Benefits:

  Company Benefits here

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