Product Support Technician

Handle Tier 1 support calls, guide callers through problem resolution, manage open tickets, escalate when appropriate, actively listen to and enable end users with solutions to common problems, document calls and escalate as necessary.

• Date Posted:

  6/20/2024 

• Remote Work Level:

  100% Remote

• Location:

  TX

• Job Type:

  Employee

• Job Schedule:

  Full-Time

• Career Level:

  Entry-Level

• Travel Required:

  Yes

• Categories:

  Product, Software Development

• Company:

  Company details here

• Benefits:

  Company Benefits here

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