Technical Support Jobs - Remote Work From Home & Flexible

• Baton Rouge, LA

Provide technical support to dealers and authorized service partners for audio hardware products. Troubleshoot and direct repair of stand-alone and networked audio hardware. Create technical documents and bulletins.

• London, United Kingdom

Provide technical support, debug integration issues, write custom scripts, and help customers get the most out of using the product. Interact with customers on a technical level and serve as an escalation point. Play a crucial role in maintaining a f..

Inc 500,

Great Places to Work - Best Workplaces for Women

• Venlo, Netherlands

Provide expert technical support to customers, optimize product quality, and participate in project teams. Drive technical support strategy, mentor team members, and establish strategic technological relationships.

...

Forbes World's Most Innovative Companies,

Fortune 500,

S&P 500

• United Kingdom

Ensuring excellent customer service by providing 1st and 2nd line technical support for telephony, data, and IT services. Handling incoming queries, diagnosing and resolving cases, and maintaining communication with customers and third parties.

• Chicago, IL, Los Angeles, CA, New York, NY, San Francisco, CA, Dallas, TX, Orlando, FL, Atlanta, GA, Jersey City, NJ

Deliver technical support to clients using BMS and HVAC systems. Respond to client inquiries, troubleshoot and diagnose problems, and collaborate with cross-functional teams for issue resolution. Lead and manage a global remote team of support engineers.

...

Most Ethical Companies,

Best Companies to Work for in Florida,

100 Best Corporate Citizen

• US National

Provide exceptional diagnostic support for mission-critical PeopleSoft systems. Build relationships with clients and collaborate with team members. Troubleshoot and support incidents, exhibiting expertise in all layers of the PeopleSoft tech stack.

Red100,

Department of Defense Military Spouse Employment Partner - MSEP

• Ely, ENG, United Kingdom, Witchford, ENG, United Kingdom

Support European technical support and sales teams in administrative matters, communicate with customers via phone and email, process and coordinate repair and replacement orders, and provide cross-support to CSR teams as required.

• San Mateo, CA, or US National

Be the main point of contact for SLED customers, addressing advanced technical support questions. Collaborate with internal teams to prioritize customer needs and reduce technical escalations. Develop expertise in Skydio products and subsystems.

• WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM

Provide technical support to customers for autonomous UAS drone investments. Troubleshoot software, hardware, and cloud issues, and recommend best practices for safe and effective flying. Deliver premier technical support to drive customer satisfacti..

• US National

Addressing student families concerns, providing introductory information to new users on various products, resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries.

• Work from Anywhere

Offer expert-level technical support for various Linux distributions. Evaluate alternative solutions for EOL Linux distributions. Provide scalability guidance for Linux-based systems. Assist customers in integration and performance optimization.

• Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine, United Kingdom, or US National

Enhancement and deployment of the technician capability model and increasing transparency of support capabilities across markets. Leading the Global technical support engineer team.

• Italy, Czechia, United Kingdom

Develop and deploy service field operations excellence and technical support models globally. Enhance technician capability model, lead global technical support engineer team, plan and execute trainings for technicians, and support product testing an..

• Gainesville, FL

Provide technical software support to a global customer base via email, chat, and phone. Identify and report bugs and contribute to an internal knowledge base. Formulate alternative solutions to help customers achieve their goals.

• Canada

Lead and mentor a team of product support specialists to ensure high performance and customer satisfaction. Set goals, generate reports, improve processes, troubleshoot issues, and collaborate with cross-functional teams.

• Tampa, FL

Lead a team of Technical Support Specialists to monitor and troubleshoot digital signage network, provide technical support, build relationships with customers and vendors, meet KPIs/SLAs, and work collaboratively across all teams.

• Burlington, VT, NY, NJ, Detroit, MI

Provide high quality customer support, troubleshoot technical issues, manage and resolve support tickets, collaborate with internal teams, demonstrate excellent communication and problem-solving skills.

• Orlando, FL

Provide exceptional customer service and mentor junior team members on technical issues and troubleshooting techniques. Serve as the final escalation point within the technical support department. Strong experience with SQL, Java, and Linux.

Achievers Most Engaged Workplaces,

Entrepreneur's Best Small and Medium Workplaces,

FlexJobs Top 100 Remote

• Romania

Responsible for providing basic technical support to customers experiencing technical issues. Identify and troubleshoot problems, communicate technical solutions to non-technical customers, and ensure customer satisfaction and loyalty.

Inc 500

• Dobrovelychkivka, Kirovohrad Oblast, Ukraine

Deliver technical support, prioritize and handle intricate customer service issues, maintain high customer satisfaction, and become a product expert. Minimum 3 years of relevant experience and strong interpersonal skills required. Competitive salary ..

• Santa Clara, CA

Subject Matter Expert for multiple applications. Debug JavaScript code and find better solutions to custom code. Use ServiceNow platform to diagnose customer issues. Customer-facing role in a collaborative environment.

FlexJobs Top 100 Remote

• AZ, AR, CT, DE, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY, or US National

Provide technical assistance for consumers, troubleshoot and resolve technical problems related to high speed internet services and devices, demonstrate advanced product knowledge, and manage trouble ticket system.

...

Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• IL, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Provide front line technical assistance for consumers. Support client-specific high-speed internet services. Resolve technical problems within a fast-paced, customer-facing environment. Troubleshoot and resolve customer issues related to internet con..

...

Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• FL

Lead and manage the technical support team, ensuring schedule adherence, issue resolution, and training needs. Provide coaching and mentoring to foster engagement and a high-performance culture. Analyze call types and collaborate with internal depart..

• Costa Rica

Develop and execute strategy for the Video Technical Support Team. Build a world-class support team and culture. Utilize metrics to improve customer experience and propose initiatives for contact reduction and defect prevention.

Inc 500

• US National

Provide technical support, resolve inquiries, document issues, identify trends, conduct training, and maintain product knowledge. Requires communication skills, problem-solving ability, and proficiency with Microsoft Office Suite. Full-time, remote p..

• US National

Provide technical support to integrators, customers, and product support personnel. Troubleshoot, analyze, and resolve technical issues. Develop knowledge base articles and assist with problem resolution.

• Orlando, FL, Kalamazoo, MI, Fort Wayne, IN

Provide technical support for a healthcare company's Vocera solutions, investigating and resolving customer issues via phone, email, and web. Author knowledge-based articles, provide training, and conduct root cause analysis. Requires a BA and 4+ yea..

...

Fortune 100,

Barrons 400,

Forbes 2000

• Pakistan

Diagnose and troubleshoot technical concerns related to Public API. Perform data analysis, attend developer meetings, and provide guidance to employees. Communicate with customers via phone, email, and chat.

FlexJobs Top 100 Remote

• Evansville, IN

Provide technical and account support to team members through inbound calls and chats. Perform password administration, chat support, and basic technical support for various devices and applications. Display strong customer service skills and...

Forbes 2000,

Barrons 400

• Laredo, TX

Respond to customer technical inquiries via phone, chat, and email. Troubleshoot issues related to the company's insulin pump and software. Document every call into a CRM system. Act as a customer advocate to represent customer needs internally.

• San Antonio, TX

Responding to customer technical inquiries via phone, chat, and email. Documenting calls and providing accurate information. Troubleshooting issues related to insulin pumps, software, and online platforms.

• Miami, FL

Respond to customer inquiries via phone, chat, and email. Troubleshoot technical issues related to the company's insulin pump and software. Document calls in a CRM system. Advocate for customer needs and propose process improvements.

• San Diego, CA

Responsible for providing technical support to customers via phone calls, chat messages, and emails. Responds to inquiries, troubleshoots issues, and documents every call into a CRM system. Represents customer needs internally and proposes improvemen..

• Olympia, WA

Responding to customer inquiries via phone, chat, and email. Troubleshooting issues related to the company's insulin pump and software. Documenting customer interactions and proposing improvements to customer processes.

• Miami, FL

Responds to and resolves customer inquiries via phone, chat, and email. Provides technical support for insulin pumps and related software. Documents customer interactions and proposes improvements to customer processes.

• Portland, OR

Creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. Wed love for you to team up with us to innovate every day...

• Palo Alto, CA, or US National

Attend trade shows, set up devices, provide technical expertise to leadership team, work on-site in Palo Alto for device and software releases, maintain demo database and software installation/configuration.

• London, United Kingdom

Provide technical support to open source users and enterprise customers through various channels. Develop technical expertise in CRDB and suggest improvements to the product. Assist in developing support processes and systems.

• Seattle, WA

"Provide technical support via email, chat, and phone using software tools like Outreach, GSuite, Zendesk, Slack, Salesforce, and Twilio. Collaborate with different departments and show empathy to resolve customer issues."

Inc 500

• Charleston, WV

The Technical Support Liaison will provide technical support to end-users, troubleshoot and resolve technical problems, document and track support activities, assist with testing and implementation of new technology solutions, and conduct training se..

• Charleston, WV

Provide comprehensive technical assistance and support for computer systems, software, and hardware. Swiftly diagnose and resolve technical issues, while improving user experience and collaborating with IT team and cross-functional departments.

• Work from Anywhere

Provide technical support to English-speaking clients through phone and remote access. Troubleshoot issues with Mac and Windows-based systems, hardware, networks, and printers. Upsell support packages and maintain professionalism.

• Canada

Helping users overcome challenges using geotechnical analysis software. Providing technical support, answering complex questions, and conveying user feedback to product development. Writing white papers and articles on best practices.

• MN, NY, MA, TX

Provide technical support to internal and external customers, prioritize and resolve technical issues, troubleshoot and resolve business application issues, collaborate with technical and business teams, maintain documentation of issues and follow up..

...

Human Rights Campaign Best Places to Work,

Fortune 500,

Most Ethical Companies

• Poland

Develop a deep technical understanding of Cribl Stream. Provide extraordinary technical support to Enterprise customers through various channels. Research, diagnose, troubleshoot, and identify solutions for customer issues.

• Netherlands

Provide enterprise-level technical support to customers and partners. Troubleshoot, diagnose and identify solutions to resolve customer issues. Develop technical understanding of Cribl Stream and contribute to knowledge base tech notes.

• Toronto, ON, Canada

Technical Support Specialist needed to assist end-users, maintain knowledge base, and test new features in cloud systems. Must have experience troubleshooting data-intensive systems and strong written communication skills.

• Bangalore, India

Resolve complex technical issues for customers, provide feedback to product and engineering teams, and drive innovation within the support team. Work with cutting-edge technologies and collaborate with a global team.

• Bangalore, India

Working together to investigate and resolve complex technical issues, creating knowledge articles, providing real-time feedback to improve product performance and customer experience, driving innovation, and delivering exceptional service to customers.