• Johnston, RI

Develop and optimize credit strategies, manage lending portfolio, review loan files, and monitor credit risk. Utilize statistical modeling and communicate findings to stakeholders. Bachelor's degree in a quantitative discipline required.

• Johnston, RI, Westwood, MA

Perform on-site evaluations of borrowers to ensure compliance with lending policies, assess collateral quality, and identify risks. Analyze financial conditions, prepare detailed reports, and communicate effectively with stakeholders. Bachelor's degr..

• Riverside, RI

Maintain customer tax forms, analyze reports, perform quality control functions, work on special projects, and provide support to business analysts. 2-3 years of experience in operations environment required. Strong organizational and analytical skil..

• CA

Prospect, build, and strengthen client relationships with digital banking expertise. Present products and services to prospective clients. Facilitate digital onboarding process. Provide ongoing support and gather feedback to improve products and services.

• Johnston, RI

Facilitate commercial deposit account opening and maintenance for the Private Bank, complete AML/KYC onboarding, enforce risk mitigation controls, and maintain knowledge of mainframe and proprietary systems.

• Johnston, RI, Boston, MA, New York City, NY, West Palm Beach, FL, San Francisco, CA

Facilitates account opening and maintenance processes, completes AML/KYC onboarding, enforces risk mitigation controls, and produces high-quality output. Develops relationships with business partners and works well under pressure.

• Westwood, MA, Charlotte, NC, Johnston, RI, Boston, MA, Wilmington, DE

Credit Risk Sr Manager responsible for managing credit risk of Unsecured Lending portfolios, developing credit acquisition and account management strategies, and overseeing credit processing transformation. 10+ years of consumer credit risk managemen..

• Johnston, RI

Perform advanced clerical operations tasks that are routine and/or repetitive in nature in a fast-paced environment with a strong attention to detail. Utilize methods, procedures and knowledge of the business unit's product(s) and application(s).

• NY

Works directly with regional managers in support of decision making regarding all operational improvement plans, notification of any suspicious activity, understanding of new programs and process and provide any operational administrative...

• Westwood, MA, Glen Allen, VA, Johnston, RI

Support the identification, measurement, and mitigation of fair lending compliance risks in the organization. Provide guidance and feedback related to regulatory control enhancements to Business Line partners.

• Short Hills, NJ

Lead and coordinate compliance with Community Reinvestment Act, promote bank programs, forge partnerships with community organizations, execute financial empowerment initiatives, analyze data, develop strategic initiatives, support diversity, equity...

• New York, NY

Acquire, deepen, and retain affluent and high-net-worth relationships. Conduct thorough discovery to understand clients' financial needs. Collaborate with Certified Financial Planners and Financial Advisors to create and analyze financial plans.

• Westwood, MA

Develop personalized marketing campaigns and experiences for existing and new customers. Analyze customer data and behavior to identify engagement opportunities. Collaborate with cross-functional teams to optimize strategies and measure success.

• Glen Allen, VA

Evaluate collection operations, supervise projects to meet collection goals, minimize loss, resolve nonroutine problems, partner with Default Servicing Operation Leaders, optimize loss performance, and work with various internal stakeholders.

• Charlotte, NC, Westwood, MA, Johnston, RI

As the Senior Website Strategy Manager, you will lead both the strategic direction of our website and manage a dynamic team responsible for its execution. Your role is pivotal in leading the development, execution, and evolution of our banks website...

• Johnston, RI, Fort Washington, PA, Iselin, NJ

Perform UDAAP/Fair Lending monitoring through data analysis, draft reports, act as a subject matter expert, implement monitoring program, develop relationships with stakeholders, stay current with regulations.

• Johnston, RI

Lead oversight, review, and challenge services for Commercial Bank. Evaluate risk of new initiatives, monitor divisional risk profile, and assess emerging non-financial risks. Required: 8+ years risk management experience and expert knowledge of regu..

• Boston, MA

Lead Non-Financial Risk Oversight program for Wealth Management, Commercial Capital Markets, and Private Banking. Manage team, provide credible challenge, manage risks, and collaborate with stakeholders. 15+ years risk management experience required.

• Johnston, RI, Westwood, MA, Boston, MA

As a manager of people, ensure team has the skill sets, capacity, and stature to meet mandate. Manage the ongoing acquisition, development, and retention of talent needed to deliver strategy and position...

• Boston, MA, Westwood, MA, Johnston, RI

As a manager of people, ensure your team has the skill sets, capacity, and stature to meet our mandate. Manage the ongoing acquisition, development, and retention of talent needed to deliver our strategy and position Citizens well within the market.

• VA

Handle routine customer fraud inquiries in a fast-paced environment, using critical thinking skills to understand customer problems and concerns. Apply active listening skills to analyze customer data and navigate multiple bank systems to resolve...

• PA

Handle customer fraud inquiries, analyze data, navigate systems, document solutions. Provide claims processing and records management. Required: PC navigation, communication skills. Preferred: fraud analysis experience, team player.

• Pittsburgh, PA, Medford, MA, Riverside, RI, Glen Allen, VA

Handle customer fraud inquiries, use active listening skills, navigate bank systems, and process claims. Must have effective communication skills, work independently in a fast-paced environment. High school degree required, associate degree preferred.

• Westwood, MA

Coordinate and drive payments innovation initiatives, assess market opportunities, support sales colleagues, conduct UAT testing, and identify client needs. 5-7 years of banking or fintech experience required. Bachelor's degree or equivalent work exp..

• Johnston, RI

Conduct compliance testing and investigate tradeline anomalies. Provide logistical support for business unit initiatives. Develop and maintain relationships with stakeholders. 2+ years credit bureau reporting experience required.

• Glen Allen, VA, Medford, MA, Riverside, RI, Pittsburg, PA

Handle routine customer fraud inquiries using critical thinking skills. Use active listening skills to analyze customer data. Navigate bank systems to understand and address fraud issues. Document proposed solutions and provide accurate claims processing.

• Pittsburgh, PA, Glen Allen, VA, Riverside, RI

Handle inbound calls, document claims, gather evidence, and provide digital support. Requires 2+ years of experience, organizational skills, and solid customer service and analytical skills. Full-time, hybrid work schedule.

• Pittsburgh, PA, RI, Glen Allen, VA, Medford, MA

Handle routine customer fraud inquiries using critical thinking skills to understand customer problems and concerns. Analyze customer data in real-time and navigate multiple bank systems to assess outcomes. Provide accurate claims processing and reco..

• Pittsburgh, PA

Handle routine customer fraud inquiries using critical thinking skills to identify and address customer concerns. Apply analytical reasoning to examine customer data in real-time. Navigate multiple bank systems to understand issues and propose solutions.

• Pittsburgh, PA, Medford, MA, Riverside, RI, Glen Allen, VA

Handle routine customer fraud inquires in a fast-paced environment using critical thinking skills to figure out customer's incident triggered problems, and concerns. Provide accurate complete claims processing, and records management...

• Pittsburgh, PA, Medford, MA, Riverside, RI, Glen Allen, VA

Handle customer fraud inquiries with critical thinking and empathy. Analyze customer data in real-time, navigate bank systems, and provide accurate claims processing. Develop skills with leadership committed to career growth.

• Westwood, MA, Johnston, RI

Youll work on a slew of strategic search deliverables, including keyword research, copywriting, and competitor analysis. Youll provide data-driven insights that inform optimization and recommendations.

• Boston, MA

Analyze and recommend controls performance based on analysis. Monitor and evaluate proper escalation procedures to ensure compliance with regulations. Participate in the Risk and Control Self Assessment process and create new tests.

• Westwood, MA

Assess controls, monitor and evaluate escalation procedures, and analyze results. Partner with Risk Managers, execute control monitoring program, and participate in the Risk and Control Self Assessment process.

• Johnston, RI

Assess controls, monitor and evaluate escalation procedures, collect and analyze data for reporting purposes. Work with Risk Managers and subject matter experts to create new tests and metrics. 2-3 years experience in risk management and basic...

• Boston, MA

Assess controls performance, execute control monitoring program, evaluate escalation procedures, and provide opinion on control effectiveness. Analyze results and present findings to management. 2-3 years of risk management experience required.

• Boston, MA, Medford, MA, Westwood, MA, Johnston, RI

Partner with Risk Managers to execute control monitoring programs, assess material controls, and monitor compliance with regulations. You will also analyze results and provide recommendations for business l..

• Medford, MA

Assess controls, monitor and evaluate proper escalation procedures, analyze results, and participate in the risk and control self-assessment process. Work within established timelines and collaborate effectively with all levels of the team.

• Boston, MA, Johnston, RI, Westwood, MA, Medford, MA

Analyze control monitoring results, provide recommendations, and assist in training and development. Partner with Risk Managers, deliver control self testing and key risk indicator monitoring, assess material controls, and support business line activ..

• US National

Partner with marketing stakeholders to understand objectives and requirements. Analyze data, extract insights, and provide implementable solutions. Use customer data for test design and analysis. Identify opportunities to improve marketing efficiency..

• Westwood, MA

Lead end-to-end execution of marketing activities for assigned product(s) or line(s) of business. Collaborate with internal and external partners to ensure excellent customer experience. Track and report on campaign performance and provide recommenda..

• San Francisco, CA, Boston, MA, Johnston, RI

Develop and implement lending strategies, collaborate with stakeholders, lead cross-functional teams, enhance customer experience, manage loan initiatives, and drive continuous improvement. Minimum 7+ years of experience in loan product or pricing le..

• Glen Allen, VA

Monitor loans in foreclosure to ensure compliance with guidelines. Process foreclosures, manage legal documents, and coordinate with third-party vendors. Maintain data, interact with attorneys, and ensure timelines are met.

• Johnston, RI

Identify, manage and mitigate risks, initiate investigations into control failures and related issues. Develop monthly business line risk forum material and ensure timely identification, mitigation, and remediation of regulatory, audit, and other con...

• Wilmington, DE, Westwood, MA, Johnston, RI, Charlotte, NC, Boston, MA

Manage credit risk for unsecured lending, DDA, and overdraft lines. Design credit acquisition and account management strategies. Develop procedures and manage a team. 10+ years of experience in consumer credit risk management required.

• Johnston, RI, AZ, FL, IL, Glen Allen, VA

Manage projects and day-to-day operations related to FCRA tradeline testing and remediation. Develop and implement business strategies, support process reengineering, and effectively manage a team of testers and specialists.

• Johnston, RI

As a First Line Risk Manager, review marketing collateral, identify emerging risks, and support risk management with identification, tracking, and remediation for all project work. Basic knowledge of business areas processes and/or products and opera..

• Philadelphia, PA

Lead and coordinate compliance with the Community Reinvestment Act, promote bank programs and initiatives, forge partnerships with community organizations, and analyze market performance data to drive Community Development. Bachelor's degree and 3-5 ..

• Londonderry, NH, Pelham, NH, Windham, NH, Chelmsford, MA

Acquire, deepen and retain affluent and high-net-worth relationships by conducting thorough discovery, delivering a best-in-class client experience, and introducing appropriate opportunities to segment partners. Proactively engage clients and documen..

• Johnston, RI

Develop and manage a highly resilient and efficient SD-WAN infrastructure connecting all distributed resources. Spearhead product vision, manage product lifecycle, prioritize backlog items, and ensure optimal network performance.