ModSquad Jobs & Careers - Remote, Work From Home & Flexible
About ModSquad
Researched & Written by Carol Cochran on the FlexJobs Team
Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat support, live chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.
Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.
6,177 Companies Hiring Today
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Join FlexJobs Now!- 100% Remote Work
- Alternative Schedule
- Temporary
- Suriname
Respond to customer inquiries in Dutch, provide world-class support, complete language assessments in Dutch and English, provide support via inbound web messages, handle multiple customers simultaneously.
- 100% Remote Work
- Alternative Schedule
- Temporary
- Spain, Finland, Sweden, Estonia
Respond to customer inquiries via inbound web messages in Swedish and English. Provide exceptional customer support to create a unique experience for each customer. Proficiency in Swedish and English is required.
- 100% Remote Work
- Alternative Schedule
- Temporary
- Indonesia
Provide exceptional customer support by responding to inquiries in Indonesian and English via inbound web messages. Must have previous experience in providing web messaging support and be proficient in both languages.
- 100% Remote Work
- Alternative Schedule
- Employee
- Kazakhstan
Create unforgettable experiences for music lovers by providing exceptional customer support in Polish and English. Handle inbound web messages for 3-5 customers at a time and identify and resolve any issues they may have.
- 100% Remote Work
- Alternative Schedule
- Temporary
- Brazil
Provide exceptional customer support through inbound messaging for a music streaming service. Identify and resolve customer issues in Polish and English while managing multiple conversations. Work 40 hours/week for a 90-day project commitment.
ModSquad
- 100% Remote Work
- Alternative Schedule
- Temporary
- Japan
Passionate Customer Support Representative providing exceptional service to music streaming service users. Proficient in Japanese and English, experienced in inbound web messaging support, and able to handle multiple customers simultaneously.
ModSquad
- 100% Remote Work
- Alternative Schedule
- Temporary
- Brazil
Provide exceptional customer support via inbound web messages to music lovers around the globe. Identify and resolve issues promptly, handle 3-5 customers simultaneously, and communicate fluently in Japanese and English.
- 100% Remote Work
- Alternative Schedule
- Temporary
- Bosnia and Herzegovina
Respond to customer inquiries via inbound messages in German for a top music streaming service. Provide exceptional customer service, identify and resolve customer issues, and communicate effectively in both German and English.
- 100% Remote Work
- Alternative Schedule
- Temporary
- US National
Answer customer inquiries and provide support in English and Spanish via phone. Follow queue-specific scripts, de-escalate issues, and maintain a quiet workspace. 10 hours per week commitment for 60 days.
ModSquad
- 100% Remote Work
- Part-Time
- Temporary
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Assist customers in resolving inquiries and providing support through phone, chat, and email. Guide customers in optimizing product usage and solving concerns. Maintain a positive attitude and commitment to exceeding expectations.
- 100% Remote Work
- Full-Time
- Employee
- US National (Not hiring in CA, CO, NY, WA)
Plan, build and run inbound/outbound marketing programs to drive pipeline growth, execute multi-channel demand generation strategies, collaborate with stakeholders, analyze marketing outcomes, lead and develop a team of managers, and manage budgets.
- 100% Remote Work
- Part-Time
- Freelance
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom, Ireland
Assist and guide customers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Inform, engage and inspire visitors to Ireland through e-mail, community forums, and social media.
ModSquad
- 100% Remote Work
- Full-Time
- Employee
- Costa Rica
Craft compelling and engaging content across various channels to attract and convert leads. Conduct research, analyze metrics, and optimize content for maximum ROI. Collaborate with sales and product teams to bolster revenue.
ModSquad
- 100% Remote Work
- Full-Time
- Employee
- US National (Not hiring in CA, CO, NY, WA)
Develop content strategy, conduct research and interviews, write clear and attractive copy for various channels, and weave SEO spells to drive organic traffic. Must have 3-5 years of copywriting experience and a bachelor's degree in marketing or equi..
- 100% Remote Work
- Full-Time
- Employee
- Costa Rica, Jamaica, Philippines, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Create and execute multi-channel demand generation strategies aligned with sales objectives. Construct and roll out targeted demand generation programs. Analyze outcomes and optimize performance to meet revenue goals. Lead and develop a team of...
- 100% Remote Work
- Full-Time
- Freelance
- Bosnia and Herzegovina
Assist and guide customers in optimizing the use of client's products or services. Provide excellent service and support to meet customer expectations. Work remotely as a Management Consultant for top-tier brands.
- 100% Remote Work
- Full-Time
- Employee
- Brasilia, Brazil, Rio de Janeiro, Brazil, Sao Paulo, Brazil
Respond to customer inquiries via social channels (Facebook and X) in Portuguese and English. Ensure adequate proficiency, qualified applicants will have to complete language assessments in Portuguese and English.
- 100% Remote Work
- Full-Time
- Employee
- Costa Rica, Colombia, Mexico, Dominican Republic
Respond to customer inquiries via social channels (Facebook and X) in Spanish and English. Provided Customer Support via social media channels in the past.
ModSquad
- 100% Remote Work
- Full-Time
- Temporary
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Provide top-tier customer support via phone for global brands. Assist customers with product/service inquiries and technical issues. Must have prior customer service experience, fast typing speed, and a quiet workspace with reliable internet.
ModSquad
- 100% Remote Work
- Full-Time
- Temporary
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Jamaica, Philippines
Assist customers with phone-based customer support, providing guidance, solving concerns, and optimizing the use of the client's product or services. Must have customer service experience, type speed of 30 WPM, and a dedicated workspace with the nece..
ModSquad
- 100% Remote Work
- Employee
- Jamaica, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
In this role you will be responsible to source, qualify, interview and endorse prospective Mod contractors for MSQ client projects globally. These recruiting assignments normally call for identifying the candidates in the following skill areas...
ModSquad
- 100% Remote Work
- Full-Time
- Employee
- Jamaica
Develop and execute a content program that drives demand. Host brainstorming sessions to create engaging and informative content. Craft content that guides buyers through their journey. Conduct research to gather industry insights.
ModSquad Jobs & Careers - Remote, Work From Home & Flexible
Featured Awards
Work Flexibility Offered
Based on all jobs from ModSquad posted at FlexJobs.
Benefits & Perks
Not all benefits may be available for all jobs and all locations.
About ModSquad
Researched & Written by Carol Cochran on the FlexJobs Team
Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat support, live chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.
Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.
6,177 Companies Hiring Today
Join FlexJobs to View 112,904 Current Remote and Flexible Jobs!
Success stories from FlexJobs members who were hired at ModSquad
Learn More About ModSquad
ModSquad Jobs & Careers - Remote, Work From Home & Flexible
Featured Awards
Work Flexibility Offered
Based on all jobs from ModSquad posted at FlexJobs.
Benefits & Perks
Not all benefits may be available for all jobs and all locations.
About ModSquad
Researched & Written by Carol Cochran on the FlexJobs Team
Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat support, live chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.
Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.
6,177 Companies Hiring Today