Remote & Flexible Jobs

ModSquad Jobs & Careers - Remote, Work From Home & Flexible

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FlexJobs Top 100 Remote

About ModSquad

Researched & Written by Carol Cochran on the FlexJobs Team

Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat supportlive chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.

Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.

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6,177 Companies Hiring Today

Join FlexJobs to View 112,904 Current Remote and Flexible Jobs!

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Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Suriname

Respond to customer inquiries in Dutch, provide world-class support, complete language assessments in Dutch and English, provide support via inbound web messages, handle multiple customers simultaneously.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Spain, Finland, Sweden, Estonia

Respond to customer inquiries via inbound web messages in Swedish and English. Provide exceptional customer support to create a unique experience for each customer. Proficiency in Swedish and English is required.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Indonesia

Provide exceptional customer support by responding to inquiries in Indonesian and English via inbound web messages. Must have previous experience in providing web messaging support and be proficient in both languages.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Employee
  • Kazakhstan

Create unforgettable experiences for music lovers by providing exceptional customer support in Polish and English. Handle inbound web messages for 3-5 customers at a time and identify and resolve any issues they may have.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Brazil

Provide exceptional customer support through inbound messaging for a music streaming service. Identify and resolve customer issues in Polish and English while managing multiple conversations. Work 40 hours/week for a 90-day project commitment.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Japan

Passionate Customer Support Representative providing exceptional service to music streaming service users. Proficient in Japanese and English, experienced in inbound web messaging support, and able to handle multiple customers simultaneously.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Brazil

Provide exceptional customer support via inbound web messages to music lovers around the globe. Identify and resolve issues promptly, handle 3-5 customers simultaneously, and communicate fluently in Japanese and English.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • Bosnia and Herzegovina

Respond to customer inquiries via inbound messages in German for a top music streaming service. Provide exceptional customer service, identify and resolve customer issues, and communicate effectively in both German and English.

Featured
  • 100% Remote Work
  • Alternative Schedule
  • Temporary
  • US National

Answer customer inquiries and provide support in English and Spanish via phone. Follow queue-specific scripts, de-escalate issues, and maintain a quiet workspace. 10 hours per week commitment for 60 days.

Featured
Yesterday
  • 100% Remote Work
  • Part-Time
  • Temporary
  • Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Assist customers in resolving inquiries and providing support through phone, chat, and email. Guide customers in optimizing product usage and solving concerns. Maintain a positive attitude and commitment to exceeding expectations.

Featured
  • 100% Remote Work
  • Full-Time
  • Employee
  • US National (Not hiring in CA, CO, NY, WA)

Plan, build and run inbound/outbound marketing programs to drive pipeline growth, execute multi-channel demand generation strategies, collaborate with stakeholders, analyze marketing outcomes, lead and develop a team of managers, and manage budgets.

Featured
  • 100% Remote Work
  • Part-Time
  • Freelance
  • Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom, Ireland

Assist and guide customers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Inform, engage and inspire visitors to Ireland through e-mail, community forums, and social media.

Featured
Company Na
ModSquad
30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Costa Rica

Craft compelling and engaging content across various channels to attract and convert leads. Conduct research, analyze metrics, and optimize content for maximum ROI. Collaborate with sales and product teams to bolster revenue.

Featured
Company Na
ModSquad
30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • US National (Not hiring in CA, CO, NY, WA)

Develop content strategy, conduct research and interviews, write clear and attractive copy for various channels, and weave SEO spells to drive organic traffic. Must have 3-5 years of copywriting experience and a bachelor's degree in marketing or equi..

Featured
  • 100% Remote Work
  • Full-Time
  • Employee
  • Costa Rica, Jamaica, Philippines, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom

Create and execute multi-channel demand generation strategies aligned with sales objectives. Construct and roll out targeted demand generation programs. Analyze outcomes and optimize performance to meet revenue goals. Lead and develop a team of...

Featured
  • 100% Remote Work
  • Full-Time
  • Freelance
  • Bosnia and Herzegovina

Assist and guide customers in optimizing the use of client's products or services. Provide excellent service and support to meet customer expectations. Work remotely as a Management Consultant for top-tier brands.

Featured
  • 100% Remote Work
  • Full-Time
  • Employee
  • Brasilia, Brazil, Rio de Janeiro, Brazil, Sao Paulo, Brazil

Respond to customer inquiries via social channels (Facebook and X) in Portuguese and English. Ensure adequate proficiency, qualified applicants will have to complete language assessments in Portuguese and English.

Featured
  • 100% Remote Work
  • Full-Time
  • Employee
  • Costa Rica, Colombia, Mexico, Dominican Republic

Respond to customer inquiries via social channels (Facebook and X) in Spanish and English. Provided Customer Support via social media channels in the past.

Featured
10 days ago
  • 100% Remote Work
  • Full-Time
  • Temporary
  • Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Provide top-tier customer support via phone for global brands. Assist customers with product/service inquiries and technical issues. Must have prior customer service experience, fast typing speed, and a quiet workspace with reliable internet.

Featured
10 days ago
  • 100% Remote Work
  • Full-Time
  • Temporary
  • Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Jamaica, Philippines

Assist customers with phone-based customer support, providing guidance, solving concerns, and optimizing the use of the client's product or services. Must have customer service experience, type speed of 30 WPM, and a dedicated workspace with the nece..

Featured
2 weeks ago
  • 100% Remote Work
  • Employee
  • Jamaica, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

In this role you will be responsible to source, qualify, interview and endorse prospective Mod contractors for MSQ client projects globally. These recruiting assignments normally call for identifying the candidates in the following skill areas...

Featured
Company Na
ModSquad
30+ days ago
  • 100% Remote Work
  • Full-Time
  • Employee
  • Jamaica

Develop and execute a content program that drives demand. Host brainstorming sessions to create engaging and informative content. Craft content that guides buyers through their journey. Conduct research to gather industry insights.

Remote & Flexible Jobs
Join FlexJobs to see the latest remote & flexible jobs at ModSquad

ModSquad Jobs & Careers - Remote, Work From Home & Flexible

Featured Awards

fj-star
fj-star
FlexJobs Top 100 Remote
FlexJobs Top 100 Remote

Work Flexibility Offered
info-circleBased on all jobs from ModSquad posted at FlexJobs.

100%
53%
25%
60%
24%
62%

Benefits & Perks
info-circleNot all benefits may be available for all jobs and all locations.

benifit icon
Health Insurance
benifit icon
Flexible/Unlimited PTO
benifit icon
Paid vacation
benifit icon
Career development
benifit icon
Health & wellness programs
benifit icon
Home Office reimbursement/stipend
benifit icon
Paid community service time
benifit icon
Dental Insurance
benifit icon
Vision Insurance
benifit icon
401k Matching/Retirement savings

About ModSquad

Researched & Written by Carol Cochran on the FlexJobs Team

Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat supportlive chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.

Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.

laptop graphic

6,177 Companies Hiring Today

Join FlexJobs to View 112,904 Current Remote and Flexible Jobs!

Success stories from FlexJobs members who were hired at ModSquad

FlexJobs is a great site, and I will likely subscribe again when I need it.
Shae K. Austin, TX, United States- Hired at ModSquad as Customer Support
I loved this site. I was discouraged at times about finding a job that would be fully remote, allowing me to contribute financially to my family while still being there. The quality of the jobs here are remarkable in relation to other sites. I love my new job. Thanks for the work you do.
J M. United States- Hired at ModSquad as Community Manager
I wish I had found FlexJobs sooner! I job-searched for months on end on other platforms, and through FlexJobs, I have now acquired two jobs in less than 30 days! I was seeking 100% remote work options, and FlexJobs has been an absolute savior for me. I found exactly what I need, and I would recommend this platform 100 times over!
Kristin P. Deer Park, TX, United States- Hired at ModSquad as Customer Service

Learn More About ModSquad

Remote & Flexible Jobs
Join FlexJobs to see the latest remote & flexible jobs at ModSquad

ModSquad Jobs & Careers - Remote, Work From Home & Flexible

Featured Awards

fj-star
fj-star
FlexJobs Top 100 Remote
FlexJobs Top 100 Remote

Work Flexibility Offered
info-circleBased on all jobs from ModSquad posted at FlexJobs.

100%
53%
25%
60%
24%
62%

Benefits & Perks
info-circleNot all benefits may be available for all jobs and all locations.

benifit icon
Health Insurance
benifit icon
Flexible/Unlimited PTO
benifit icon
Paid vacation
benifit icon
Career development
benifit icon
Health & wellness programs
benifit icon
Home Office reimbursement/stipend
benifit icon
Paid community service time
benifit icon
Dental Insurance
benifit icon
Vision Insurance
benifit icon
401k Matching/Retirement savings

About ModSquad

Researched & Written by Carol Cochran on the FlexJobs Team

Working to reinvent the customer experience services industry since 2007, ModSquad modernizes outsourcing services that "lighten the load of digital engagement" for some of the world's most prestigious global brands. Clients consult the company to engage, moderate, and support their audiences using its vast network of international, virtual moderators, otherwise known as "Mods." A flexible employer, the majority of ModSquad's team is given the choice to work remotely or from one of its offices, if not some combination of the two. In the past, the company has offered temporary, freelance, hybrid, and 100% remote jobs with full-time, part-time, flexible, and alternative schedules in customer service, marketing, graphic design, entertainment & media, project management, chat supportlive chat, computer & IT, technical support, and other fields. Headquartered in Sacramento, California, ModSquad has operation centers worldwide, and the company's "customized, fun, and flexible workforce" is comprised of over 10,000 Mods that support over 50 languages in more than 90 countries. Team members work to bring businesses "closer to their customers than ever before" through customer support, content moderation, trust and safety, community management, and social media services.

Because customers interact online 24/7 and share their experiences on blogs, community pages, and social networks, ModSquad ensures the success and well-being of brands by engaging these customers and certifying that they're "singing praises" and not "inciting a virtual mob." The company serves a varied clientele that includes startups, international agencies, and global corporations, including Fortune 500 enterprises. Mods include specialists from nearly every industry, from ecommerce and gaming to government and education, and past clients include the NFL, Zendesk, Topps, NBC, National Geographic, Activision Blizzard, Showtime, the U.S. Army, and the World Science Festival, to name a few.

laptop graphic

6,177 Companies Hiring Today

Join FlexJobs to View 112,904 Current Remote and Flexible Jobs!

Success stories from FlexJobs members who were hired at ModSquad

FlexJobs is a great site, and I will likely subscribe again when I need it.
Shae K. Austin, TX, United States- Hired at ModSquad as Customer Support
I loved this site. I was discouraged at times about finding a job that would be fully remote, allowing me to contribute financially to my family while still being there. The quality of the jobs here are remarkable in relation to other sites. I love my new job. Thanks for the work you do.
J M. United States- Hired at ModSquad as Community Manager
I wish I had found FlexJobs sooner! I job-searched for months on end on other platforms, and through FlexJobs, I have now acquired two jobs in less than 30 days! I was seeking 100% remote work options, and FlexJobs has been an absolute savior for me. I found exactly what I need, and I would recommend this platform 100 times over!
Kristin P. Deer Park, TX, United States- Hired at ModSquad as Customer Service

Learn More About ModSquad

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