Technical Support Jobs - Remote Work From Home & Flexible

• San Mateo, CA, or US National

Be the main point of contact for SLED customers, addressing advanced technical support questions. Collaborate with internal teams to prioritize customer needs and reduce technical escalations. Develop expertise in Skydio products and subsystems.

• WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM

Provide technical support to customers for autonomous UAS drone investments. Troubleshoot software, hardware, and cloud issues, and recommend best practices for safe and effective flying. Deliver premier technical support to drive customer satisfacti..

• Pakistan

Resolve safety-related cases by managing, tracking, diagnosing, and troubleshooting complex technical issues. Provide assistance, training, and guidance to support team and contribute to knowledge base. Identify and communicate broader issues and trends.

FlexJobs Top 100 Remote

• Pakistan

Resolve technical support issues for customers with fleet/mobile experience. Identify root causes, train and educate employees, build relationships with customers, and assess issue impact. Bachelor's degree and 2-3 years of experience required.

FlexJobs Top 100 Remote

• US, or US National

Provide extraordinary service for both open source users and Enterprise customers across various support channels. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues and suggest ways to improv..

• Houston, TX

Provide technical support to customers via phone, email, and video call. Investigate and document reported problems, test pre-release features, and maintain a database of customer issues to guide product development.

• Manila, MM, Philippines

Provide front-line support to clients by responding to queries and resolving issues. Install and deploy software, create self-help material, and stay updated on product developments. Work within specified hours and contribute to a client-facing knowl..

• US National

We deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members...

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Barrons 400,

ComputerWorld - Best Places to Work in IT,

FlexJobs Top 100 Remote

• Ely, ENG, United Kingdom, Witchford, ENG, United Kingdom

Support European technical support and sales teams in administrative matters, communicate with customers via phone and email, process and coordinate repair and replacement orders, and provide cross-support to CSR teams as required.

• US National

Provide initial support for customer requests via telephone, email, fax, or other means. Assess user issues and provide first-level support. Document resolution information and escalate unresolved issues promptly. Suggest recommendations to managemen..

• FL

Lead and manage the technical support team, ensuring schedule adherence, issue resolution, and training needs. Provide coaching and mentoring to foster engagement and a high-performance culture. Analyze call types and collaborate with internal depart..

• US National

Provide first contact support for small & large business voice, video, data, and premium commercial product issues. Demonstrate exceptional customer service skills in order to exceed customers expectations and to minimize escalations by taking ownership.

Human Rights Campaign Best Places to Work,

Equal Opportunity Top 50 Employers,

Forbes America's Best Employers for Diversity

• Orlando, FL, Kalamazoo, MI, Fort Wayne, IN

Provide technical support for a healthcare company's Vocera solutions, investigating and resolving customer issues via phone, email, and web. Author knowledge-based articles, provide training, and conduct root cause analysis. Requires a BA and 4+ yea..

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Fortune 100,

Barrons 400,

Forbes 2000

• Work from Anywhere

Provide technical support to English-speaking clients through phone and remote access. Troubleshoot issues with Mac and Windows-based systems, hardware, networks, and printers. Upsell support packages and maintain professionalism.

• US National

Provide technical support to integrators, customers, and product support personnel. Troubleshoot, analyze, and resolve technical issues. Develop knowledge base articles and assist with problem resolution.

• Santa Clara, CA

Subject Matter Expert for multiple applications. Debug JavaScript code and find better solutions to custom code. Use ServiceNow platform to diagnose customer issues. Customer-facing role in a collaborative environment.

FlexJobs Top 100 Remote

• US National

Addressing student families concerns, providing introductory information to new users on various products, resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries.

• Work from Anywhere

Offer expert-level technical support for various Linux distributions. Evaluate alternative solutions for EOL Linux distributions. Provide scalability guidance for Linux-based systems. Assist customers in integration and performance optimization.

• Italy, Czechia, United Kingdom

Develop and deploy service field operations excellence and technical support models globally. Enhance technician capability model, lead global technical support engineer team, plan and execute trainings for technicians, and support product testing an..

• Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine, United Kingdom, or US National

Enhancement and deployment of the technician capability model and increasing transparency of support capabilities across markets. Leading the Global technical support engineer team.

• AZ, AR, CT, DE, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY, or US National

Provide technical assistance for consumers, troubleshoot and resolve technical problems related to high speed internet services and devices, demonstrate advanced product knowledge, and manage trouble ticket system.

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Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• IL, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Provide front line technical assistance for consumers. Support client-specific high-speed internet services. Resolve technical problems within a fast-paced, customer-facing environment. Troubleshoot and resolve customer issues related to internet con..

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Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• Gainesville, FL

Provide technical software support to a global customer base via email, chat, and phone. Identify and report bugs and contribute to an internal knowledge base. Formulate alternative solutions to help customers achieve their goals.

• Baltimore, MD

Provide exceptional customer service via phone, email, and screen share tools. Collaborate with Product Development team to identify, diagnose, and resolve software or hardware faults. Prioritize support requests in our Salesforce ticketing system...

• ENG, United Kingdom

Provide 2nd and 3rd line technical support for IT services, handle queries, resolve cases, ensure customer satisfaction, collaborate with senior engineers, and contribute to problem management investigations for Office 365, Windows Server, and MS Teams.

• Colombia

Provide advanced technical support to customers experiencing issues with their products or services. Troubleshoot problems, identify errors, and deliver timely solutions while ensuring customer satisfaction.

Inc 500

• Romania

Responsible for providing basic technical support to customers experiencing technical issues. Identify and troubleshoot problems, communicate technical solutions to non-technical customers, and ensure customer satisfaction and loyalty.

Inc 500

• Dobrovelychkivka, Kirovohrad Oblast, Ukraine

Deliver technical support, prioritize and handle intricate customer service issues, maintain high customer satisfaction, and become a product expert. Minimum 3 years of relevant experience and strong interpersonal skills required. Competitive salary ..

• Belgrade, Serbia

Technical troubleshooting: You will understand, troubleshoot, and resolve complex technical support problems efficiently. Commitment to service excellence: Strive to deliver exceptional service to customers.

• Tucson, AZ

Facilitate collaboration between Sales, support teams, external partners, and accountants to boost QuickBooks Online adoption. Develop and execute custom implementation plans for small business clients transitioning to QuickBooks Online.

Achievers Most Engaged Workplaces,

Entrepreneur's Best Small and Medium Workplaces,

FlexJobs Top 100 Remote

• Denver, CO

Troubleshoot platform for clients, work in multiple technical environments, grow as a true technologist. Support and develop Python-based applications, work with SaaS applications and infrastructure, and troubleshoot complex Python applications.

Barrons 400

• Belo Horizonte, Brazil

Become a UniHub functional expert, support clients through technical aspects of implementation, provide web design services, maintain technical processes and documentation, and provide tier 1, 2, and 3 support to customers.

• London, United Kingdom

Provide technical support, debug integration issues, write custom scripts, and help customers get the most out of using the product. Interact with customers on a technical level and serve as an escalation point. Play a crucial role in maintaining a f..

Inc 500,

Great Places to Work - Best Workplaces for Women

• Venlo, Netherlands

Provide expert technical support to customers, optimize product quality, and participate in project teams. Drive technical support strategy, mentor team members, and establish strategic technological relationships.

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Forbes World's Most Innovative Companies,

Fortune 500,

S&P 500

• Kansas City, MO

Manage website content, evaluate technical issues, communicate with clients, and create templates. 3+ years of experience in website or social media content management required. Full-time, permanent position in Kansas City with hybrid work model. Bas..

FlexJobs Top 100 Remote,

Forbes America's Best Employers for Diversity

• Canada

Lead and mentor a team of product support specialists to ensure high performance and customer satisfaction. Set goals, generate reports, improve processes, troubleshoot issues, and collaborate with cross-functional teams.

• US National

Provide exceptional diagnostic support for mission-critical PeopleSoft systems. Build relationships with clients and collaborate with team members. Troubleshoot and support incidents, exhibiting expertise in all layers of the PeopleSoft tech stack.

Red100,

Department of Defense Military Spouse Employment Partner - MSEP

• Chicago, IL, Los Angeles, CA, New York, NY, San Francisco, CA, Dallas, TX, Orlando, FL, Atlanta, GA, Jersey City, NJ

Deliver technical support to clients using BMS and HVAC systems. Respond to client inquiries, troubleshoot and diagnose problems, and collaborate with cross-functional teams for issue resolution. Lead and manage a global remote team of support engineers.

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Most Ethical Companies,

Best Companies to Work for in Florida,

100 Best Corporate Citizen

• TX

Assist customers with technical issues, troubleshoot problems, and provide excellent customer service. Collaborate with the team to identify common issues and contribute to the creation of knowledge base articles and FAQs. Gather customer feedback to..

• Bengaluru, KA, India

Recruit, train, and manage Technical Support Specialists across worldwide locations. Set work schedules and ensure coverage. Coach team members, conduct performance reviews, and drive improvement plans. Track customer issues and present findings to s..

Inc 500

• US National

Research, troubleshoot, and resolve technical issues reported by the support group. Collaborate with R&D and product management to provide issue resolutions and implement product features. Prioritize issues and oversee end-to-end resolution with supp..

Entrepreneur's Best Small and Medium Workplaces,

Inc 500,

Great Places to Work - Best Workplaces for Millennials

• Mexico

Provide outstanding technical support to customers through phone, email, and chat. Troubleshoot technical issues, improve customer satisfaction, and communicate with management and developers to resolve issues and enhance product functionality.

• Plano, TX

Provide technical support to enterprise customers using the company's platform. Troubleshoot networking issues, provide personalized support, and build customer trust. Minimum experience required.

Glassdoor Employees Choice - Best Place to Work,

Forbes 2000

• Makati City, Philippines

Provide technical support to customers by receiving, analyzing, and escalating issues to developers. Create bug tickets, monitor infrastructure, and communicate with operations and customer success teams. Must have problem-solving skills and be willi..

• Pune, MH, India

Manage a Support Engineering team, develop customer-centric communication processes, execute continuous improvement of existing software applications, and collaborate cross-functionally with senior leaders to ensure high customer experience.

Fast Company - Most Innovative Company

• US National

Answer high volume of incoming requests for technical support, providing prompt and accurate technical assistance troubleshooting and resolving problems for veterinary clinics, laboratory research, and veterinary academic settings.

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Forbes 2000,

S&P 500,

Fortune 500

• Singapore

Contribute to product adoption and integration, guide customers in implementing solutions, investigate and resolve customer issues, collaborate with sales and consultants to enhance customer experience.

• Austin, TX

Contribute to company products adoption and integration by assisting customers in deploying and using solutions, investigating and solving customer issues, and providing feedback to shape product evolutions.

• AL, AR, AZ, CT, FL, GA, IL, IN, MA, MD, MI, MO, NC, NM, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT

Provide technical support for software products, troubleshoot and resolve complex technical issues, collaborate with engineering teams to address product defects, and contribute to the development of knowledge base resources.