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Featured Companies are employers who have come directly to FlexJobs, been approved by our staff, and have directly posted their jobs to the FlexJobs site.
- Hybrid Remote Work
- Full-Time
- Employee
- Alabang, 00, Philippines
Manage and optimize SQL Server infrastructure, troubleshoot and provide senior-level support, automate database management, collaborate with project teams and communicate effectively. Expertise in SQL language, PostgreSQL skills, and IT infrastructur..
- Hybrid Remote Work
- Full-Time
- Employee
- Chantilly, VA
Research, identify, design, and implement security solutions. Evaluate and mitigate security risks and threats. Update security system capabilities. Handle multiple priorities in a fast-paced environment.
- Hybrid Remote Work
- Full-Time
- Employee
- Washington, DC
The Computer Security Systems Specialist Level III will be responsible for the entire end to end deployment of the Splunk family of software to support OFR's log retention, aggregation, and analysis requirements...
- 100% Remote Work
- Full-Time
- Employee
- 62,100 - 120,000 USD Annually
- Arlington, VA
Perform deployment and troubleshooting of Oracle Database/Oracle Cloud Infrastructure services in a cloud environment. Coordinate with DBA for services build-out activities and escalate issues. Create STIG checklists to enforce system security controls.
- 100% Remote Work
- Full-Time
- Employee
- US National
Lead a team of DBAs to maintain high service standards, recruit individuals, build strong customer relationships, and seek ways to enhance team performance. Requires 5 years of people management experience and technical expertise in service delivery.
- Hybrid Remote Work
- Full-Time
- Employee
- 180,000 - 240,000 USD Annually
- El Segundo, CA
Design and Implement Cloud Network Infrastructure including virtual private networks (VPNs), routing, switching, and security. Optimize network infrastructure for the cloud to meet performance, scalability, and cost. Monitor and Troubleshoot the Perfor...
- 100% Remote Work
- Full-Time
- Employee
- 111,800 - 164,800 USD Annually
- US National
Deliver innovative solutions, collaborate to implement solutions based on stakeholder needs, create frameworks and artifacts, mentor team, design and build cloud-based applications using Google Kubernetes Engine.
- Hybrid Remote Work
- Full-Time
- Employee
- Bangalore, KA, India
Collaborate with cross-functional teams to design, develop, and maintain cloud-based software solutions. Test L4-L7 technologies and build automation suites. Mentor junior engineers and optimize regression cycle.
- 100% Remote Work
- Full-Time
- Employee
- 165,000 - 185,000 USD Annually
- US National
Lead AWS cloud solutions for strategic enterprise customers. Craft solutions and reference architectures, design and develop DevOps pipelines, and ensure high-quality project delivery. Five years' experience as a Network Architect required.
- 100% Remote Work
- Full-Time
- Employee
- US National
Provide ongoing support to customers for their network and security solutions. Develop implementation plans that can be executed by other team members performing the build aspects of the engagement.
- Hybrid Remote Work
- Full-Time
- Employee
- San Jose, CA
Lead team to deliver Network Automation/Orchestration Product. Incubate ideas, ensure solution completeness, engage customers, plan roadmap, implement best engineering practices like TDD and design principles.
- Hybrid Remote Work
- Full-Time
- Employee
- Chennai, TN, India, Bangalore, KA, India
Core coding/implementation of Module(s) for Network Automation/Orchestration Product, adapting new technology/design, executing tasks for solution integration, and delivering test automation for CI/CD practices and code coverage.
- Full-Time
- Employee
- 88,125 - 146,850 USD Annually
- US National
Develop and implement security best practices for infrastructure stack, automate micro services with CI/CD, maintain secure network and VPN connections, collaborate with dev teams for app design and implementation.
- 100% Remote Work
- Full-Time
- Employee
- Canada, Mexico, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, South Africa, Ukraine, United Arab Emirates, United Kingdom, or US National
Shape software-define networking products for evolving data centre architectures to meet ever-increasing bandwidth, reliability, security, and interoperability demands. Write high-quality, well-designed and well-documented software. Debug issues.
- 100% Remote Work
- Full-Time
- Employee
- US National
you will address network, device, and equipment issues, conduct remote troubleshooting, and resolve cable and video-related problems. You will utilize your technical troubleshooting skills and provide exceptional customer ..
- Hybrid Remote Work
- Full-Time
- Employee
- Bangalore, KA, India
Lead and manage development teams, plan product releases, architect and develop features on the Cloud platform, conduct reviews, coordinate with stakeholders, innovate during development process, attend meetings, conduct scrum meetings, manage team a..
- 100% Remote Work
- Full-Time
- Employee
- 160,000 - 300,000 USD Annually
- US National
Build and own the technical direction of the network stack, improve deployment complexity of the network fabric, design and implement highly concurrent distributed systems, secure protocols, and APIs.
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Collaborate with public clouds and network silicon providers. Design and implement the best software-defined networking experience for the latest hardware platforms and software stacks. Write high-quality, well-designed and well-documented software.
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Seeking a Software-Defined Networking Engineer with deep familiarity in Linux networking and open-source community best practices. Collaborate with public clouds, silicon providers, and contribute to technical documentation to develop future-proof ne..
- Hybrid Remote Work
- Full-Time
- Employee
- San Jose, CA
Lead and manage development teams, plan product releases, architect and develop features on a cloud platform, conduct reviews, coordinate with stakeholders, innovate and implement new ideas, conduct scrum meetings, address customer issues, manage tea..
- 100% Remote Work
- Full-Time
- Employee
- Canada
Develop software services and automation tooling to manage data centers and network infrastructure. Partner with infrastructure and network engineering teams to innovate and reduce operating costs. Mentor junior engineers and network with peers.
- Hybrid Remote Work
- Full-Time
- Employee
- Ely, ENG, United Kingdom, Witchford, ENG, United Kingdom
Support European technical support and sales teams in administrative matters, communicate with customers via phone and email, process and coordinate repair and replacement orders, and provide cross-support to CSR teams as required.
- Hybrid Remote Work
- Full-Time
- Employee
- Baton Rouge, LA
Provide technical support to dealers and authorized service partners for audio hardware products. Troubleshoot and direct repair of stand-alone and networked audio hardware. Create technical documents and bulletins.
- 100% Remote Work
- Full-Time
- Employee
- 65,000 - 85,000 USD Annually
- San Mateo, CA, or US National
Be the main point of contact for SLED customers, addressing advanced technical support questions. Collaborate with internal teams to prioritize customer needs and reduce technical escalations. Develop expertise in Skydio products and subsystems.
- 100% Remote Work
- Full-Time
- Employee
- 23.00 - 29.00 USD Hourly
- WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM
Provide technical support to customers for autonomous UAS drone investments. Troubleshoot software, hardware, and cloud issues, and recommend best practices for safe and effective flying. Deliver premier technical support to drive customer satisfacti..
- Hybrid Remote Work
- Full-Time
- Freelance
- 40.00 - 46.34 USD Hourly
- Santa Clara, CA
Subject Matter Expert for multiple applications. Debug JavaScript code and find better solutions to custom code. Use ServiceNow platform to diagnose customer issues. Customer-facing role in a collaborative environment.
- 100% Remote Work
- Full-Time
- Employee
- 7,980 RON Annually
- Romania
Responsible for providing basic technical support to customers experiencing technical issues. Identify and troubleshoot problems, communicate technical solutions to non-technical customers, and ensure customer satisfaction and loyalty.
- 100% Remote Work
- Full-Time
- Employee
- 13.00 USD Hourly
- US National
Addressing student families concerns, providing introductory information to new users on various products, resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries.
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Offer expert-level technical support for various Linux distributions. Evaluate alternative solutions for EOL Linux distributions. Provide scalability guidance for Linux-based systems. Assist customers in integration and performance optimization.
- 100% Remote Work
- Full-Time
- Employee
- Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Ukraine, United Kingdom, or US National
Enhancement and deployment of the technician capability model and increasing transparency of support capabilities across markets. Leading the Global technical support engineer team.
- Hybrid Remote Work
- Full-Time
- Employee
- Italy, Czechia, United Kingdom
Develop and deploy service field operations excellence and technical support models globally. Enhance technician capability model, lead global technical support engineer team, plan and execute trainings for technicians, and support product testing an..
- Hybrid Remote Work
- Full-Time
- Employee
- Gainesville, FL
Provide technical software support to a global customer base via email, chat, and phone. Identify and report bugs and contribute to an internal knowledge base. Formulate alternative solutions to help customers achieve their goals.
- 100% Remote Work
- Full-Time
- Employee
- Canada
Lead and mentor a team of product support specialists to ensure high performance and customer satisfaction. Set goals, generate reports, improve processes, troubleshoot issues, and collaborate with cross-functional teams.
- 100% Remote Work
- Freelance
- Dobrovelychkivka, Kirovohrad Oblast, Ukraine
Deliver technical support, prioritize and handle intricate customer service issues, maintain high customer satisfaction, and become a product expert. Minimum 3 years of relevant experience and strong interpersonal skills required. Competitive salary ..
- Hybrid Remote Work
- Full-Time
- Employee
- Tampa, FL
Lead a team of Technical Support Specialists to monitor and troubleshoot digital signage network, provide technical support, build relationships with customers and vendors, meet KPIs/SLAs, and work collaboratively across all teams.
- Hybrid Remote Work
- Full-Time
- Employee
- 45,000 - 65,000 USD Annually
- Burlington, VT, NY, NJ, Detroit, MI
Provide high quality customer support, troubleshoot technical issues, manage and resolve support tickets, collaborate with internal teams, demonstrate excellent communication and problem-solving skills.
- Hybrid Remote Work
- Alternative Schedule
- Freelance
- 30.00 - 35.00 USD Hourly
- Orlando, FL
Provide exceptional customer service and mentor junior team members on technical issues and troubleshooting techniques. Serve as the final escalation point within the technical support department. Strong experience with SQL, Java, and Linux.
- 100% Remote Work
- Full-Time
- Employee
- AZ, AR, CT, DE, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY, or US National
Provide technical assistance for consumers, troubleshoot and resolve technical problems related to high speed internet services and devices, demonstrate advanced product knowledge, and manage trouble ticket system.
- 100% Remote Work
- Full-Time
- Employee
- IL, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Provide front line technical assistance for consumers. Support client-specific high-speed internet services. Resolve technical problems within a fast-paced, customer-facing environment. Troubleshoot and resolve customer issues related to internet con..
- Hybrid Remote Work
- Full-Time
- Employee
- London, United Kingdom
Provide technical support, debug integration issues, write custom scripts, and help customers get the most out of using the product. Interact with customers on a technical level and serve as an escalation point. Play a crucial role in maintaining a f..
- Hybrid Remote Work
- Full-Time
- Employee
- Venlo, Netherlands
Provide expert technical support to customers, optimize product quality, and participate in project teams. Drive technical support strategy, mentor team members, and establish strategic technological relationships.
- 100% Remote Work
- Alternative Schedule
- Employee
- 36,000 GBP Annually
- United Kingdom
Ensuring excellent customer service by providing 1st and 2nd line technical support for telephony, data, and IT services. Handling incoming queries, diagnosing and resolving cases, and maintaining communication with customers and third parties.
- 100% Remote Work
- Full-Time
- Employee
- 120,000 - 180,000 USD Annually
- Chicago, IL, Los Angeles, CA, New York, NY, San Francisco, CA, Dallas, TX, Orlando, FL, Atlanta, GA, Jersey City, NJ
Deliver technical support to clients using BMS and HVAC systems. Respond to client inquiries, troubleshoot and diagnose problems, and collaborate with cross-functional teams for issue resolution. Lead and manage a global remote team of support engineers.
- 100% Remote Work
- Full-Time
- Employee
- 138,000 - 173,000 USD Annually
- US National
Provide exceptional diagnostic support for mission-critical PeopleSoft systems. Build relationships with clients and collaborate with team members. Troubleshoot and support incidents, exhibiting expertise in all layers of the PeopleSoft tech stack.
- 100% Remote Work
- Full-Time
- Employee
- FL
Lead and manage the technical support team, ensuring schedule adherence, issue resolution, and training needs. Provide coaching and mentoring to foster engagement and a high-performance culture. Analyze call types and collaborate with internal depart..
- 100% Remote Work
- Full-Time
- Employee
- Costa Rica
Develop and execute strategy for the Video Technical Support Team. Build a world-class support team and culture. Utilize metrics to improve customer experience and propose initiatives for contact reduction and defect prevention.
- 100% Remote Work
- Alternative Schedule
- Employee
- 55,000 - 70,000 USD Annually
- US National
Provide technical support, resolve inquiries, document issues, identify trends, conduct training, and maintain product knowledge. Requires communication skills, problem-solving ability, and proficiency with Microsoft Office Suite. Full-time, remote p..
- 100% Remote Work
- Full-Time
- Employee
- US National
Provide technical support to integrators, customers, and product support personnel. Troubleshoot, analyze, and resolve technical issues. Develop knowledge base articles and assist with problem resolution.
- Hybrid Remote Work
- Full-Time
- Employee
- Orlando, FL, Kalamazoo, MI, Fort Wayne, IN
Provide technical support for a healthcare company's Vocera solutions, investigating and resolving customer issues via phone, email, and web. Author knowledge-based articles, provide training, and conduct root cause analysis. Requires a BA and 4+ yea..
- 100% Remote Work
- Full-Time
- Employee
- Pakistan
Diagnose and troubleshoot technical concerns related to Public API. Perform data analysis, attend developer meetings, and provide guidance to employees. Communicate with customers via phone, email, and chat.
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