Customer Care Jobs - Remote Work From Home & Flexible

• South Jordan, UT

Provides excellent customer service by resolving concerns and responding to inquiries. Coordinates services according to policies and procedures, maintaining schedule adherence and productivity standards. Handles customer contacts in a timely and eff...

Forbes America's Best Employers for Diversity

• AZ

Engage with high-risk members to understand their needs and develop care plans. Build relationships with local hospitals and coordinate post-treatment care. Provide feedback to improve operational processes and the Intensive HomeCare model.

• Worcester, MA

Answer incoming member calls for non-clinical issues and questions. Initiate outreach to members, vendors, providers, and suppliers. Assist members with DME and supply questions. Assist members with authorization questions.

• FL

Learn specific client loyalty program guidelines, answer inquiries in various media channels, approach each day with a positive attitude, communicate effectively, take ownership of customer inquiries.

• Las Vegas, NV

Provide excellent customer service to patients, clients, referral sources, physicians, sales representatives, and coworkers. Answer calls and faxes, take orders, verify insurance coverage, enter data accurately, attend meetings, and follow company po..

• City of Industry, CA

"Provide customer service to patients, clients, referral sources, physicians, sales reps, and coworkers. Answer calls and faxes, take orders for medical equipment, verify medical necessity and eligibility, enter data accurately, and attend meetings."

• Phoenix, AZ

Provide excellent customer service to patients, clients, referral sources, physicians, sales representatives, and coworkers. Answer calls, take medical equipment orders, verify medical necessity and insurance coverage, maintain records, meet goals, a..

• Fresno, CA

Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients...

• Pune, MH, India

Resolve customer issues promptly and effectively, maintain and manage client accounts, collaborate with internal and external stakeholders to find the best solutions for customer issues, and identify opportunities to optimize existing processes.

• NC

Address client needs in a timely manner by managing inbound/outbound calls and chat sessions, responding to orders and requests promptly, and exceeding client expectations. Process payments and ensure compliance with security procedures.

• Phoenix, AZ, GA

Manage high volume of inbound calls, emails and SMS. Identify client needs, research issue and provide solutions and/or alternatives. Meet and/or exceed quality guidelines and key performance criteria. Work across the organization...

Achievers Most Engaged Workplaces

• US, or US National

Answer inbound calls in a high-volume Contact Center, estimate patient responsibility based on benefits coverage, make outbound calls to discuss payment options, and document all activities in the customer support system.

• US National

Answer inbound calls, estimate patient responsibility, make outbound calls to patients, document healthcare benefit coverage, provide financial counseling to patients, and deliver superior customer care.

• US National

Answer inbound calls in a high-volume Contact Center, estimate patient responsibility based on benefits coverage, make outbound calls to discuss payment options, and document all activities in the customer support system.

• US, or US National

Answer inbound calls, estimate patient responsibility, make outbound calls to discuss payment options, document patient information, maintain confidentiality, provide superior customer care, meet productivity metrics.

• US National

Answer inbound calls, provide estimates of patient responsibility, make outbound phone calls to patients, and document patient information. High school diploma and 3+ years of customer service experience required.

• US National

Answer inbound calls, estimate patient responsibility, make outbound calls to discuss payment options, document patient information, maintain confidentiality, provide superior customer care, meet productivity metrics, troubleshoot customer issues, ma..

• US National

Answer inbound calls, estimate patient responsibility, make outbound calls to discuss payment options, document patient information, maintain confidentiality, deliver superior customer care, maintain positive relationships.

• US National

Addressing student families concerns, providing introductory information to new users on various products, resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries.

• US National

You will provide engaging, responsive, timely telephone and email support to Consumer Clients, Sales and other internal team members. You will be the point of contact for the Consumer and/or Sales team member as you keep them informed of the status...

Achievers Most Engaged Workplaces,

Inc 500,

FlexJobs Top 100 Remote

• Antwerp, VL, Belgium

Handle administrative processes, assist drivers with damage files, provide good customer service, and maintain contacts on a digital platform. Bilingual Dutch & French with PCP certificate and basic Excel knowledge. Full-time with benefits.

• Mechelen, VL, Belgium

Handle administrative processes, provide excellent customer service, and manage damage files for lease car drivers. Communicate with drivers via phone and email, anticipate their needs, and make them ambassadors. Bilingual Dutch & French preferred.

• Brussels, BE, Belgium

Serve as main contact for drivers involved in accidents with lease cars. Handle administrative tasks related to documents. Follow up on damages to ensure quick mobility. Provide excellent customer service and register all contacts in digital platform.

• Istanbul, Turkey

Develop customer relationships, answer inquiries via e-mail, phone and helpdesk, and communicate requests to relevant departments. Serve as first point of contact for client inquiries, support requests, and issue resolution.

• Perth, WA, Australia

Respond to and resolve customer queries on the Employment Hero Platform, collaborate with the support team to provide best practice system use and education, and proactively analyze product functionality to identify user errors and root causes.

• Las Vegas, NV

Provide exceptional customer service to healthcare members and providers by proactively resolving inquiries, explaining benefits, and finding creative solutions. Opportunity for growth, tuition reimbursement, and benefits package offered.

...

Military-Friendly Employer ,

FlexJobs Top 100 Remote,

Training Magazine - Top 125

• US National

Receiving inbound calls and providing customer service support. Making outbound calls for follow-up. Collaborating with data recovery engineers to report findings. Answering questions about data recovery process and pricing.

• India, or US National

Develop and maintain relationships with customers, offer solutions to prevent churn, provide exceptional customer service, troubleshoot and resolve issues, identify upsell opportunities, collaborate with other departments.

• Phoenix, AZ

Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy. Assist clients with the onboarding process by providing status of application and registration process, guidance...

Achievers Most Engaged Workplaces

• Crum Lynne, PA, New York, NY, Alpharetta, GA, White Plains, NY, Chicago, IL, Reston, VA, Boca Raton, FL

Provide extraordinary customer care in a fast-paced contact center environment. Demonstrate active listening, empathy, and provide appropriate responses to resolve customer concerns. Educate and advise customers on steps to protect their identity.

...

Red100,

America’s 100 Best Adoption-Friendly Workplaces,

Forbes 2000

• US National

Help operations leaders with organizational capacity planning, current, and future bottlenecks, and being a strong partner. Optimize processes and systems to increase the overall effectiveness of the customer journey process.

Entrepreneur's Best Small and Medium Workplaces

• Barcelona, Spain

Answering incoming customer inquiries via phone, email, and chat. Assisting customers with questions about the company's electronic reservation book, website, or app. Providing suitable answers or solutions based on customer needs.

• Madrid, Spain

As a Customer Care Specialist, respond to customer requests, guarantee customer experience, train merchants on the app, gather feedback, and contribute to app improvement. 1+ year of experience in a client-facing role required. Fluency in Spanish and..

• Philippines

Lead and manage a team focused on subscription and loyalty to drive sales growth and enhance customer retention. Optimize sales performance, foster customer relationships, and achieve organizational goals.

• US National

Assist customers with tax-related questions, research tax issues, lead customers through escalated issues, support customers to identify their payroll tax jurisdiction account information, and collaborate with internal teams.

FlexJobs Top 100 Remote,

Great Places to Work - Best Workplaces for Women,

Glassdoor Employees Choice - Best Place to Work

• US National

To respond promptly to customer inquiries via phone, email, and chat, identifying their needs and providing empowering solutions. Build customer relationships based on trust, accuracy, and proactive assistance to develop a portfolio of accounts.

• US National

To be the first responder for customer inquiries via phone, email, and chat. Listen, assess and provide solutions to customer needs. Maintain active records of interactions and participate in calibration meetings for continuous improvement.

• Mentor, OH, or US National

Manage inbound calls for order placement, technical assistance, and issue resolution. Record purchase order data, process service dispatch calls, and facilitate cross-functional communication for customer satisfaction.

Forbes 2000,

S&P 500

• Marousi, Attica, Greece

Responsible for supervising the day-to-day operations of the Internal Customer Care Team, ensuring smooth operation and achievement of targets. Provide guidance, support, and coaching to deliver exceptional customer service and satisfaction.

• Portland, OR

Manage daily tasks, budget, recruitment, scheduling, training, and feedback at Customer Care Center. Develop team for exceptional customer service, guide in resolving escalated issues. Requires coaching skills, call center leadership experience, and ..

FlexJobs Top 100 Remote

• Denver, CO

Own customer inquiries, provide exceptional service through phone, email, and chat, collaborate with team and across the company, stay updated on product features, work full-time schedule, meet quality and productivity standards.

...

Great Places to Work - Best Workplaces for Millennials,

Great Places to Work - Best Workplaces for Women,

Entrepreneur's Best Small and Medium Workplaces

• Hopkins, MN, Owings Mills, MD

Provide exceptional customer support to clients and drivers through phone, email, and chat. Handle inquiries regarding various services, strive for first call resolution, and meet qualitative and quantitative targets. Work effectively in a team envir..

• Naperville, IL, Lake Mary, FL

Provide exceptional customer service to policyholders and claimants, initiate claims and explain the claims process, promote digital self-service capabilities, and utilize computer applications to accurately document claim information.

...

Most Ethical Companies,

Forbes 2000,

S&P 500

• Columbus, OH

Educate customers to help them understand the benefits of our insurance and non-insurance products. Expand coverage and enhance protection, making it easier for families to get the best, most advanced veterinary care for their dogs and cats.

• Omaha, NE

Communicate with enterprise customers, troubleshoot complex issues, maintain accurate records, and deliver top-tier customer experience through problem-solving. Requires 2+ years of technical support experience and excellent communication skills.

FlexJobs Top 100 Remote,

Great Places to Work - Best Workplaces for Women,

Glassdoor Employees Choice - Best Place to Work

• OH, CA

Respond to inquiries on vehicle titling and registration processes for various dealers, state motor vehicle agencies, customers, and clients. Make outbound calls to dealers and state motor vehicle agencies (DMVs) to obtain vehicle title status.

Achievers Most Engaged Workplaces

• Barcelona, Spain

Answer incoming requests via phone, email, and chat. Assist customers with questions about electronic reservation book, website, or app. Provide suitable answers and solutions based on customer needs.

Forbes 2000,

S&P 500,

Human Rights Campaign Best Places to Work

• US National

Provide exceptional service to both internal stakeholders and external clients. Manage the expectations of demanding clients to deliver high-quality results in a timely fashion. Process client requests from varying inbound channels.

Outside 50