Customer Success Jobs - Remote Work From Home & Flexible

• US National

Develop and implement digital customer success strategy, create engaging content, leverage technologies, analyze campaign performance, work with stakeholders to enhance customer experience. Solid understanding of Customer Success methodologies and pr..

• Alexandria, VA

Work closely with Account Managers to handle customer requests for digital/CTV campaign planning and activation. Support customer strategy by preparing audience insights data. Prepare performance reports and monitor campaign performance with the Adve...

• Alexandria, VA

Manage political accounts, guide customers on strategy, develop cross-channel plans, provide weekly reports, communicate customer needs to product team. Beginner-intermediate Excel skills required. Hybrid role.

• US National

Manage a portfolio of fast-growing clients, serve as a trusted advisor, align product usage with strategic business goals, project manage implementation tasks, address customer needs, analyze usage data, and collaborate with cross-functional teams.

• Copenhagen, Denmark

Lead team of Customer Success Managers and Associates in DACH/German-speaking region. Develop team, improve customer retention, manage IC adherence to KPIs. Foster inclusive environment, trial new approaches, drive partnership with Account Management.

• Alexandria, VA

Coordinate programmatic digital buys, monitor & report on campaign performance, work with Product, Sales, and Advertising Operations teams to ensure customer goals are met. Opportunity to learn political advertising and gain experience managing multi..

• OR, WA, CA

Manage enterprise accounts, drive product adoption, renewal, and expansion. Analyze data and customer insights to ensure clients engage with and maximize company solutions. Collaborate with internal teams for exceptional customer experience.

Fast Company - Most Innovative Company

• Netherlands

Lead a team of Customer Success Managers to align, enable, and expand customer outcomes. Develop senior-level relationships with customers, collaborate across the organization, and identify process improvements. Remote position.

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Remote.co Remote-First Company,

FlexJobs Top 100 Remote,

Inc 500

• Dublin, Ireland

Drive adoption, retention, and expansion for a product people love. Serve as the customer's trusted advisor and product expert. Help build the foundations of Customer Success. Meaningfully shape the future product.

• London, United Kingdom

Lead the customer success function to drive satisfaction, retention, and expansion. Establish strong relationships with key customers, execute customer success strategy, monitor customer health, gather feedback, and track success metrics.

• Des Moines, IA

Build trust and develop relationships with assigned accounts. Support and participate in customer-facing functions including managing meetings, resolving issues, providing technical support, and analyzing client accounts for increased retention.

• San Francisco, CA, Toronto, Canada

As a Customer Success Manager, you will be the main point of contact for clients and partners, ensuring an outstanding experience. You will act as the voice of the customer, unblock paths to deployment, and own the end-to-end renewal process.

• US National

Manage multi-location clients' portfolio with advanced marketing strategies, implement customer success strategies, analyze customer data, and collaborate with cross-functional teams. Bachelor's degree and 3-5 years of experience required.

• US National

Develop strong, genuine client relationships with customers, build and execute strategic account plans, advise customers on best practices, collaborate cross-functionally, and solve customer's problems with creativity and empathy.

• New York, NY

Drive customer success by becoming an expert in our product suite, managing relationships with Oracle applications, understanding Oracle's needs, and collaborating with teams to accelerate deployment.

• Poland, Germany

Build trusted relationships with customers, monitor adoption of products/services, collaborate with internal teams, provide customer feedback to shape product roadmap, drive customer success at scale, understand customer needs, design solutions, and ..

• India

Provide exceptional customer support to ensure a great experience with the product. Communicate effectively with customers through various channels, develop relationships, and offer informed solutions. Understand all products/services to meet clients..

• Mexico, Brazil, Colombia

Build trusted relationships with customers, monitor adoption of products/services, partner with internal teams, be the voice of customers to the Product team, drive customer success at scale, understand customer needs, and design solutions to meet...

• Kelowna, BC, Canada

Collaborate with practitioners and patients to provide personalized solutions and ensure customer success. Troubleshoot issues and recommend product features. Build relationships, gather feedback, and support team initiatives.

• Sydney, NSW, Australia

Manage assigned accounts to promote customer satisfaction, successful product use, and retention. Provide guidance on work/project management and collaboration. Develop processes to ensure customers realize maximum value.

FlexJobs Top 100 Remote

• India, or US National

Manage high ticket customer relationships, conduct regular check-in calls, quarterly business reviews and account audits, and translate business needs into new solutions for customers. Requires 5 years of customer-facing experience in a SaaS organization.

• US National

Develop and implement strategies to help public sector customers achieve their goals and build long-lasting relationships. Collaborate with cross-functional teams to ensure exceptional service and support. Analyze customer data to identify upsell and..

• CA, Canada, or US National

Develop and execute customer success plans, build relationships with stakeholders, analyze customer data to identify upsell opportunities, and collaborate with cross-functional teams for exceptional service.

• Colombia

Manage a high-volume portfolio of customers, ensuring satisfaction, retention, and growth. Develop and maintain strong customer relationships, collaborate with cross-functional teams, and implement strategies to maximize retention and drive customer ..

• US National

Lead onboarding process and training for customers, develop communication cadence with customers, manage customer retention and growth, demonstrate value through business reviews and optimization workshops.

• Washington, DC

Drive product adoption, build trusted advisor relationships with customers, manage named accounts, meet revenue targets, develop relationships across stakeholder personas, nurture accounts for revenue expansion and successful renewals.

• New York, NY, ME, NH, MA, RI, CT, NJ, DE, MD, VA, NC, SC, GA, FL

Manage customer relationships, build trust with key executives, advocate for customer needs, conduct business reviews, collaborate with sales and services teams, identify product improvements, and share company values.

Inc 500

• Lehi, UT

Build and maintain strong relationships with customers, understand their goals and challenges, provide personalized support and guidance, escalate issues to internal stakeholders, conduct check-ins, and maintain customer data.

• Toronto, ON, Canada

Maximize customer value and minimize churn by owning the customer experience and business outcomes of the Joint Success Plan. Develop and maintain product and content expertise to influence customers to change behavior.

• Stratford-upon-Avon, ENG, United Kingdom

Lead a team of Implementation Analysts to onboard and upgrade customers of all sizes. Build long-lasting partnerships, provide excellent customer service, and contribute to quarterly business goals. Become an expert and revolutionize the rebate...

• Toronto, ON, Canada

Lead and manage a team of Implementation Analysts to onboard and empower customers of all sizes. Build meaningful partnerships, become a trusted advisor, and continuously learn to become a rebate industry expert.

• Toronto, ON, Canada

Design and develop Technical and Soft-skills courses, create SCORM content, and manage New Starter Project Plans. Maintain and update Learning paths in the LMS, organize Enablement resources, and develop customer-facing courses.

• San Francisco, CA, New York, NY

Drive product adoption and customer experience for our largest customers. Define the customer lifecycle and influence the product roadmap. Lead customer-facing teams and analyze customer data to improve the customer experience.

• US National

Oversee a team responsible for delivering the Scaled Success Program. Develop and execute proactive engagement strategies to drive adoption and retention. Collaborate cross-functionally to ensure a seamless customer experience and gather feedback for..

• New York, NY

Support lead CSMs on strategic accounts, triage and solve customer inquiries, manage a small book of business, and build trust with customers. Excellent communication and project management skills required. 2+ years of customer success or related...

• San Francisco, CA, or US National

Oversee key accounts, manage internal operations, and ensure on-time transportation of cargo. Analyze data, provide feedback to improve customer experience, and drive retention and renewals. Customer Success experience required.

• London, GB, United Kingdom, or Work from Anywhere

Manage customer onboarding, build relationships, gather feedback, and contribute to product development. Work remotely with flexible hours and autonomy. Join a small, global, and user-centered team in the IT security industry.

• Berkeley, CA

Lead a team in ensuring customer success by developing programs and practices for customer engagement and support. Train team on effective customer engagement techniques, ensure smooth onboarding, and manage team performance based on key metrics.

• US National

Establish and maintain a culture of mutual accountability between the Customer Success team and customers. Advocate for our customers' needs and rally resources to support them when needed.

• Germany, Austria, Switzerland

Support a portfolio of clients, act as a trusted advisor, help clients effectively use customer insights to achieve business goals, gather feedback and collaborate cross-functionally to improve product and services.

• US National

Lead a team of customer success managers, build and maintain strong client relationships, drive customer satisfaction and expansion, collaborate with cross-functional teams for integration and growth strategies.

Fast Company - Most Innovative Company

• Paris, France

As a Customer Success Manager, you will support global customers post-implementation Vault Clinical applications. You will own the relationship with your customers' application owners and provide strategic guidance to optimize consumption ..

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Red100,

Barrons 400,

Forbes 2000

• Berlin, Germany

Support global customers with Clinical applications post-implementation. Provide strategic guidance, build relationships, and facilitate collaboration. Strong communication and analytical skills required. 5+ years of Life Sciences...

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Red100,

Barrons 400,

Forbes 2000

• London, United Kingdom

Responsible for ensuring customers' success with Clinical products and services. Serve as the liaison between the company and key customer stakeholders, foster collaboration, triage escalations, and highlight value through proactive engagement.

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Red100,

Barrons 400,

Forbes 2000

• Canada, or US National

Quarterback teams to ensure customers continued success with deployments and implementations Become a trusted advisor to customer executives, serving as a strategic partner who guides them to getting maximum possible business value...

• Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom

Maintain relationships with Enterprise customers, guide them in deploying solutions successfully, provide feedback to the Product team, and collaborate cross-functionally to ensure customer satisfaction and growth.

• ID, UT, AZ, MT, WY, CO, NM, WA, OR, CA, NV, or US National

Manage post-sales relationships for a portfolio of accounts in the West Coast and Asia-Pacific region. Drive value and outcomes with technical sponsors and champions. Represent the customer in internal meetings with Engineering and Product Management.

• US, or US National

Monitor and analyze member engagement data. Engage with members through various channels. Manage renewal, upgrade, and cancellation processes. Collaborate with the team to enhance the customer journey.

• Chicago, IL

Lead and manage university partnerships nationwide, foster strong relationships with key stakeholders, coordinate service delivery, and maximize financial and strategic value. Translate strategic goals into action steps, manage project milestones, an..

• Boston, MA

Manage relationships with 4-6 global customers, act as a trusted advisor, and provide strategic guidance to optimize consumption of company products. Foster collaboration, triage escalations, and identify additional value opportunities. Requires 5+ yea..

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Red100,

Barrons 400,

Forbes 2000