Customer Success Manager Jobs - Remote Work From Home & Flexible

• Australia

Manage Enterprise customers, drive adoption, facilitate Executive Business Reviews, and be the Voice of the Customer. Requires B2B/SaaS experience, Enterprise account management, collaboration mindset. Bonus: Front-end web development and DNS ..

• CA

Client Engagement and Relationship Management: Establish strong rapport with district stakeholders to assess their business needs, advising them with suitable platform recommendations. Foster and maintain strategic relationships at all levels within...

• Sydney, Australia

Be a trusted advisor to Fortune 1000 customers, helping them achieve maximum value from the product. Schedule and prepare executive business reviews, educate customers on relevant features, and establish strategic relationships.

• Austria, Belgium, Denmark, Finland, France, United Kingdom, Ukraine, Switzerland

Exceed client targets, identify growth opportunities, negotiate agreements, maintain relationships, promote product value. Attend industry events. Experience in Fintech/Crypto/iGaming account management with excellent communication and...

• Arlington, VA

Manage revenue for assigned accounts, build relationships with decision makers, provide tactical support, educate customers on platform features, analyze adoption data, maintain communication, contribute to customer success programs, partner with sal..

Inc 500

• London, United Kingdom

Responsible for driving customer success and satisfaction by providing expert guidance, solving problems, and demonstrating the value of the software. Develop and execute customer engagement strategies, create personalized communications, and gather ..

• US National (Not hiring in AK, HI)

Seeking a dynamic Customer Success Manager with a passion for client satisfaction and success. Onboard new clients effectively, build strong client relationships, and contribute to client and team success.

• Athens, GA, Atlanta, GA, Toronto, ON, Canada

Empower customers to connect their goals and challenges with solutions in our platform. Increase usage and adoption to ensure value realization and renewal. Manage customer expectations and collaborate with internal teams to provide exceptional...

• Hertogenbosch, Netherlands

Successfully complete a 10-month learn-apply program, immerse in multi-dimensional learning, enhance skills in advising complex transformations, receive onboarding and mentoring, and collaborate across diverse stakeholders and business functions.

...

FlexJobs Top 100 Remote,

Achievers Most Engaged Workplaces,

America’s 100 Best Adoption-Friendly Workplaces

• United Kingdom

Drive growth and secure renewals within the UK market. Serve as the primary contact for enterprise and midsize brands or agencies, provide product expertise, lead account walkthroughs, and negotiate contracts. Manage customer feedback and represent t..

• United Kingdom, or US National

Efficient, enthusiastic Customer Success Manager needed to work with strategic customers, deliver revenue retention goals, present as a strategic advisor, analyze data, and prioritize cross-functional projects. Must have CSM experience and strong pro..

Inc 500

• Paris, France

Deliver exceptional customer experience, develop and nurture customer relationships, implement user training, create customer success plans, gather customer feedback, collaborate with internal teams, identify at-risk renewals, and foster customer adv..

• US National

Proactively support and empower customers to achieve success with loyalty and guest engagement tools. Conduct account reviews, maintain records, and provide knowledgeable support. Escalate and resolve issues in a timely manner.

• US National

Act as primary contact for B2B/enterprise customers, ensuring customer satisfaction, retention, and success. Maintain regular contact with customers to understand their business priorities and drive overall success.

• Sydney, NSW, Australia

Drive customer success, build relationships, drive product adoption, identify revenue opportunities, provide feedback, and collaborate with cross-functional teams to deliver a stellar customer experience and maximize platform value.

FlexJobs Top 100 Remote

• AZ, CA, CO, FL, MN, NY, NJ, OR, TN, TX, UT, or US National

Manage a portfolio of customers, 300-400 in the SMB segment,throughout the life cycle, owning their ultimate success by ensuring they realize the full value of the company platform. Ensure successful onboarding experience and product adoption.

Outside 50,

Inc 500

• US National

Manage client relationships and proactively address concerns. Analyze data, identify trends, and create action plans. Train customers on new technology features and continuously improve tactics to resolve root causes.

• US National

Develop and maintain relationships with key stakeholders within customer organizations. Create and implement strategies for customer retention and expansion through Tech-Touch methods. Collaborate with cross-functional teams to ensure customer...

FlexJobs Top 100 Remote

• Brazil

Manage customer lifecycle, build relationships, identify upsell opportunities, and deliver feedback to product team. 3+ years of customer success or account management experience with a technical product required.

• Germany

Work with customers across the EMEA - Central Europe region. Own a portfolio of assigned accounts, ensuring successful onboarding, adoption, retention, and customer satisfaction. Develop deep understanding of customer's business and guide them to ach..

• US National

Manage relationships, advise, negotiate renewals, handle account management for high-volume customers. Channel feedback to shape product roadmap. Project manage cross-functional customer projects. Become expert in learning and training methodologies.

Entrepreneur's Best Small and Medium Workplaces,

Great Places to Work - Best Workplaces for Women

• US National

Maximize customer retention and satisfaction by proactively engaging customers, conducting regular check-ins, identifying upsell opportunities, and advocating for customer needs to the Product team in the HealthTech/MedTech industry.

• Philippines

Strategically engage with clients to enhance their workflow and mitigate risks. Build relationships with key stakeholders and collaborate with cross-functional teams. Identify business growth opportunities and advocate for customer needs. Facilitate ..

• US National

Manage 25 accounts, drive customer success, and provide personalized service to employer partners. Forge deep connections with clients, drive adoption of the product suite, and collaborate with internal teams.

• US National

Responsible for managing assigned engagements, ensuring they are kept on time and on budget. Collaborate with internal teams to ensure customer success. Provide education and training to customers on products. Establish and maintain productive relati..

• Atlanta, GA

Drive customer success by identifying and resolving blockers, owning a designated book of customer accounts, promoting product value, and providing product expertise. Foster positive relationships and continuously improve skills.

• Chicago, IL, or US National

Support drug manufacturers and engage with states in dispute resolution. Provide comprehensive support for customer use of applications and identify opportunities for process improvement. Minimize customer escalations and ensure a positive customer...

• San Francisco, CA, Montreal, QC, Canada

Drive product adoption, growth, and brand loyalty. Define market presence, shape product, and customer success programs. Build playbooks, manage accounts, and collaborate cross-functionally. Be a trusted advisor and product expert to customers.

• McLean, VA, Baltimore, MD, Washington D.C., DC, MD

Manage a portfolio of top Federal clients, develop trusted advisor relationships, deliver results and service, advocate for clients internally, maximize value, transform clients into champions, and contribute to product evolution through data-driven ..

• Canada

- Focus on understanding the client's business needs and goals - Provide strategic consultation on best practices - Facilitating product training on PartnerStack functionality - Monitoring product adoption and engagement

• Austin, TX

Manage diverse portfolio of customers, conduct QBRs to showcase value of solutions, collaborate with account management team to drive revenue growth, inform customers about product enhancements and collect feedback to provide valuable insights to int..

• Fleet, HAM, United Kingdom

Provide best practice guidance to customers for implementation and maximizing value from their investment. Conduct reviews of product use and deliver ad hoc consultancy services. Collaborate with internal stakeholders and contribute to team objectives.

• São Paulo, SP, Brazil

Manage customer relationships, build trust, and advocate for customer needs. Conduct Executive Business Reviews, collaborate with Sales and Services teams, and identify product improvements. Bring 4+ years of Customer Success and/or Account Managemen..

Inc 500

• Denver, CO

Manage customer relationships, revenue, and risk. Build trust and advocate for customer needs. Conduct business reviews and collaborate with sales and services teams to drive renewal, cross-sell and upsell.

Inc 500

• Canada, United Kingdom

Drive utilization of Truv at mid-market clients at scale. Manage configuration for new implementations of turn-key integrations. Build and deliver training materials to drive adoption. Automate impactful touchpoints to hundreds of clients.

• India, or US National

Manage high ticket customer relationships, conduct regular check-in calls, quarterly business reviews and account audits, and translate business needs into new solutions for customers. Requires 5 years of customer-facing experience in a SaaS organization.

• Helsinki, Finland, United Kingdom

Serve as the primary point of contact for all customer-related matters, building and maintaining strong, long-lasting relationships. Develop trusted relationships with key accounts, stakeholders, and executive sponsors.

• Mexico

Drive customer adoption and renewals, maintain customer health, analyze accounts, educate customers on machine identity management, act as a trusted advisor, organize sessions, guide new customers, and contribute to customer success initiatives.

• US National

Develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. Drive growth through gross renewals and net retention improvements. Influence product development and advocate for clients.

• Japan

Proactively engage with customers to understand their needs and objectives. Serve as the primary point of contact for assigned accounts, fostering trust and confidence. Develop a deep understanding of the customer's business to provide tailored solut..

• Austin, TX

Own customer relationships post-sale, including adoption, satisfaction, and renewals. Manage customer activities such as onboarding, training, and growth. Collaborate cross-functionally to align customer needs with company strategy. Analyze and...

• Dublin, Ireland

Drive adoption, retention, and expansion for a product people love. Serve as the customer's trusted advisor and product expert. Help build the foundations of Customer Success. Meaningfully shape the future product.

• Des Moines, IA

Build trust and develop relationships with assigned accounts. Support and participate in customer-facing functions including managing meetings, resolving issues, providing technical support, and analyzing client accounts for increased retention.

• San Francisco, CA, Toronto, Canada

As a Customer Success Manager, you will be the main point of contact for clients and partners, ensuring an outstanding experience. You will act as the voice of the customer, unblock paths to deployment, and own the end-to-end renewal process.

• Argentina

Build trust with key stakeholders and executives from customer's portfolio. Ensure delightful customer experience, onboard customers, provide feedback for platform improvement, and coordinate with internal teams.

• United Kingdom

Establish and nurture relationships with clients, analyze customer engagement, and identify opportunities for account growth and renewal. Achieve key success metrics and continuously refine internal processes. 2+ years of compliance and 3+ years of cu..

• US National

Empower clients to achieve their goals using the Emotive Conversational Sales Platform. Manage the entire customer lifecycle, build relationships, and identify opportunities for additional investments. Provide feedback to the product team and improve ..

• US National

Work with client to create, plan and execute marketing programs that expand user adoption of the brand's and client's products, achieving/exceeding growth KPI goals for both brand and our clients. Collaborate with client project team to establish...

• US National

Create long-lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue. Establish a trusted advisor relationship with each customer to drive the value of our products. Remote.

• Canada

Proactively engage with customers to understand their needs, challenges, and objectives. Serve as the primary point of contact for your assigned accounts, fostering trust and confidence in our partnership. From onboarding through the full customer...