Customer Success Specialist Jobs - Remote Work From Home & Flexible

• BC, Canada

Answer support tickets, educate clients on best practices, create help articles, liaise with development team, and reproduce/document bugs. Excellent communication skills, independent problem solver, team player, technically savvy, and positive attit..

• New York, NY

Support lead CSMs on strategic accounts, triage and solve customer inquiries, manage a small book of business, and build trust with customers. Excellent communication and project management skills required. 2+ years of customer success or related...

• Bridgewater, NJ

Provide top-tier customer support by handling inbound calls, recording and tracking call data, and maintaining smooth communication lines between customers and service providers. Call center experience required. High school diploma or GED required.

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FlexJobs Top 100 Remote,

S&P 500,

Forbes 2000

• Christchurch, New Zealand

Providing direct ongoing support, communication, and onboarding with players. Providing social media, mail, email, chat, and telephone-based support. VIP relationship management. A weekend roster may apply to deal with US customers.

• TX, FL, NC, NJ, IL

We're currently looking for an entry-level Customer Success Specialist to provide high-touch, personalized general and tech support to our customers. Basic requirements include: able to work full-time (40 hours per week); able to connect with customers...

• Montréal, QC, Canada

As a Customer Success Specialist, you will manage small and midsize business accounts, develop and implement processes, and engage with clients to ensure retention and renewal. Empathy, organization, and a desire to learn are key.

• US, or US National

Monitor and analyze member engagement data. Engage with members through various channels. Manage renewal, upgrade, and cancellation processes. Collaborate with the team to enhance the customer journey.

• Chicago, IL

Acquire deep understanding of products to provide accurate information and support to customers. Respond promptly to inquiries, troubleshoot technical issues, and maintain detailed records of interactions. Collaborate with engineering and business te..

• WA, Australia

Provide front-line support to customers, troubleshoot issues, and assist with campaign setup. Collaborate with engineering team on product improvements and contribute expertise through webinars, blogs, and guides.

• Mexico, Brazil, or US National

As a Customer Success Specialist, respond to customer inquiries via Zendesk and social media, escalate technical issues, manage legal notices and reports, and improve processes to increase customer satisfaction. 3+ years of experience and excellent E..

• Kelowna, BC, Canada

Collaborate with practitioners and patients to provide personalized solutions and ensure customer success. Troubleshoot issues and recommend product features. Build relationships, gather feedback, and support team initiatives.

• Canada, or US National

Support power off-take strategy, value proposed transactions with modeling teams, lead/support RFP responses, proposal creation, structuring, negotiation, and execution of solicitations and financeable transactions. Act as SME for power products...

• Nigeria

Maintain positive and professional attitude towards customers, respond to queries, acknowledge and resolve complaints, process orders and requests, manage customer interactions, provide feedback on customer service process, and remove inappropriate...

• Manila, Philippines

Respond to customer inquiries, complaints, and comments through various channels. Process orders and requests while maintaining records of interactions. Provide feedback on customer service efficiency and assist with other relevant tasks.

• US National

Monitor and report on key performance indicators (KPIs) related to Customer Success and operational efficiency. Collaborate with cross-functional teams to ensure alignment and cohesive customer experience. Manage administrative tasks related to custo...

• Nigeria

Maintaining positive and professional attitude towards customers, responding promptly to inquiries, acknowledging and resolving complaints, processing orders and requests, providing feedback on customer service process.

• Bucharest, Romania

Provide exceptional customer service to cryptocurrency customers, answering questions, resolving complaints, processing orders, maintaining positive relationships, and effective communication. Manage junior customer service representatives.

• Islamabad, Pakistan

Provide exceptional customer service to cryptocurrency customers by answering questions, investigating issues, and resolving conflicts. Maintain good relations with customers and keep records of interactions while providing feedback on customer...

• North Bethesda, MD

Guide new customers through onboarding, provide training and support, maintain relationships with stakeholders, identify upselling opportunities, create quotes, monitor engagement metrics, collaborate with internal teams for operational excellence.

• US National

Coordinate and optimize operational processes, tools, and resources to enhance customer experience. Monitor and report on KPIs related to Customer Success and operational efficiency. Collaborate with cross-functional teams for cohesive customer exper..

• Toronto, ON, Canada

Design and develop Technical and Soft-skills courses, create SCORM content, and manage New Starter Project Plans. Maintain and update Learning paths in the LMS, organize Enablement resources, and develop customer-facing courses.

• US, or US National

As a Customer Success Specialist, provide personalized training and support, troubleshoot technical issues, and monitor client usage to enhance customer experience. Strong understanding of homebuilding purchasing and estimating processes required.

• Argentina

Communicate with customers to solve website-related technical issues, demonstrate customer obsession, offer additional services and products, continuously improve technical background, and deliver impactful work on a company scale. Minimum 1-year work...

• Philippines

Provide customer support through live chat and tickets, troubleshoot billing and account-related issues, and empower customers to succeed online. Develop technical expertise and deliver impactful work on a global scale.

• Ecuador

Provide technical customer support through live chat and ticketing system. Troubleshoot and resolve technical issues in a timely manner. Empower customers to succeed online by delivering exceptional customer service. Continuously enhance technical ex..

• Sao Paulo, Brazil

Communicate with customers to solve billing, account-related, and technical issues related to websites, hosting, and domains. Offer additional services, tools, and products to ensure customer success. Continuously develop technical background and del..

• Indonesia

Provide customer support by troubleshooting issues, communicating with customers via live chat and tickets. Show empathy, problem-solving skills, and technical expertise. Deliver impactful work on a local and global scale.

• Yogyakarta, Indonesia, Jakarta, Indonesia, Batam, Indonesia, Tangerang, Indonesia, Surabaya, Indonesia, Semarang, Indonesia, Bandung, Indonesia, Surakarta, Indonesia, Malang, Indonesia

Provide technical support to customers via live chat and tickets. Troubleshoot billing, domain, and account-related issues. Empower customers to build their online success and polish technical expertise daily.

• US National

Develop and implement digital customer success strategy, create engaging content, leverage technologies, analyze campaign performance, work with stakeholders to enhance customer experience. Solid understanding of Customer Success methodologies and pr..

• Taguig City, Philippines

Lead strategy and execution for customer success team, ensuring successful adoption, maturity, and growth of customers. Act as a product liaison, collaborating with product and customer success teams. Drive optimal quality performance and act as tech..

Inc 500

• Canada

The Customer Success Specialist will be responsible for establishing long-term B2B relationships with our clients to drive retention, expansion, and end-user engagement. You will work closely with company users to ensure they have the most optimal...

• Vilnius, Lithuania

Lead and support a customer success team to deliver exceptional service and support. Foster team performance, collaborate on processes, and drive customer satisfaction. Monitor and communicate team results, hire specialists, and improve the customer ..

• Jakarta, Indonesia

Lead and manage a customer success team, ensuring exceptional service and support. Foster team performance and motivation, collaborate with specialists, and drive customer satisfaction. Stay updated with IT trends and bring innovative ideas to...

• US National

Lead team of Customer Success Managers & Support Specialists. Develop & execute scalable customer success strategies, ensure satisfaction, collaborate with cross-functional teams to drive revenue growth. Min 7 yrs exp in client success or account man..

• Austria, Belgium, Denmark, Finland, France, United Kingdom, Ukraine, Switzerland

Resolve customer concerns, troubleshoot issues, develop/improve internal tools, specialize in product areas, assist with enterprise requests, improve documentation/policies. Must have web development background, technical problem-solving skills...

• Hertogenbosch, Netherlands

Successfully complete a 10-month learn-apply program, immerse in multi-dimensional learning, enhance skills in advising complex transformations, receive onboarding and mentoring, and collaborate across diverse stakeholders and business functions.

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FlexJobs Top 100 Remote,

Achievers Most Engaged Workplaces,

America’s 100 Best Adoption-Friendly Workplaces

• Marseille, PAC, France

Manage implementation of AI-powered cancer care products, support regional managers, plan education programs, drive business expansion, analyze market, collaborate with team. Qualifications: experience in medical imaging or medical IT industry.

• Vienna, AT, Austria

Complete a 10-month customer success management training program, consulting global transformations, improving solution portfolio skills, and receiving onboarding and mentoring support for customer engagement and value realization.

...

FlexJobs Top 100 Remote,

Achievers Most Engaged Workplaces,

America’s 100 Best Adoption-Friendly Workplaces

• Vienna, AT, Austria

Successfully complete a 10-month learn-apply program, enhance skills in advising complex global transformations, immerse in multi-dimensional learning, receive onboarding and mentoring, collaborate across stakeholders, and drive customer outcomes.

...

FlexJobs Top 100 Remote,

Achievers Most Engaged Workplaces,

America’s 100 Best Adoption-Friendly Workplaces

• Kuala Lumpur, Malaysia

Research and study new clients to identify their expected value from the product. Conduct kick-off (onboarding) training for new clients. Engage with clients through their product journey and ensure appropriate experience.

• Kuala Lumpur, Malaysia

Research and study new clients to identify their expected value from the product. Conduct kick-off (onboarding) training for new clients. Engage with clients through their product journey and ensure appropriate experience.

• US National

Federal Customer Success Manager: Manage customer accounts, resolve issues, and develop customer relationships. Deliver remote services, onboard customers, and ensure customer satisfaction. Advocate for customers and drive expansions. Monitor custome..

• Clearwater, FL, Tampa, FL

Build relationships with customers, identify upsell opportunities, and coordinate onboarding process. Monitor usage and metrics, perform business reviews, and drive cross-functional initiatives. Meet and exceed bookings targets and maintain impeccabl..

• US National

Work closely with Sales to understand customers business objectives, design and execute a customer success plan to ensure customer objectives are truly met. Familiar with Salesforce, Outreach, SalesLoft, and related sales tech...

• Canada

Work with customers to provide onboarding, integration help, education, and documentation to drive long-term customer success & value. Understand customer growth goals, strategies & initiatives, and establish a best-in-class product experience solution.

• New York, NY, San Francisco, CA

Act as the main point of contact for customers, create and drive their success plan. Develop expertise in healthcare workflows. Meticulously project-manage programs to drive adoption and renewal. Own the customer renewal process and collaborate with ..

• Austin, TX

Recruit, lead, develop, and motivate a team of high-performing Enterprise Customer Success Managers. Meet or exceed revenue goals. Oversee day-to-day activity, provide ongoing feedback and guidance, and drive value through client interaction.

• London, United Kingdom

Renew contracts and grow spend commitment from German and Spanish clients. Handle contract renewal process, conduct customer performance reviews, and proactively solve issues. Use web conferencing/telephone/email for customer interactions and sales cycle.

• Dublin, Ireland

Renew contracts and grow spend commitment from German and Spanish clients. Handle contract renewal process, conduct customer performance reviews, and communicate with customers through various channels. Enter accurate data into Salesforce.

• London, United Kingdom

Renew contracts and grow spend commitment from existing customers. Handle contract renewal process, conduct customer performance reviews, and communicate with customers through various channels. Use Salesforce for order entry and tracking.