Customer Support Representative Jobs - Remote Work From Home & Flexible

• Hermosillo, Mexico

Answer inbound calls regarding services, accounts, and billing assistance. Deliver an outstanding customer service experience. Utilize multiple systems while speaking with customers. Comply with all operational policies and procedures.

• India

Provide exceptional customer service, troubleshoot product issues, maintain customer relationships, suggest articles to knowledge base, resolve customer problems, contribute to testing of new product releases.

• Philippines

Provide exceptional customer service, troubleshoot product issues, maintain customer relationships. Analyze and troubleshoot customer issues, resolve technical inquiries, contribute to knowledge network. Fluent in English, reliable equipment and inte..

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Provide product information and resolve customer issues with accuracy and efficiency. Proficient in English and Mandarin. Support flexible start times. Strong attention to detail and customer service skills.

• Austin, TX

Provide unparalleled customer support experience via phone, chat, and email. Exceed customer expectations and requirements. Process service requests quickly and thoroughly. Collaborate with customers on various topics such as billing and policy...

• Sheffield, ENG, United Kingdom

Handling direct support requests via telephone, web chat, and email. Liaising with other teams to resolve support requests efficiently. Maintaining quality and excellent customer service while handling a high volume of inbound contact.

• New York, NY

Provide fast and painless customer support via email, troubleshoot potential bugs, document feature requests, collaborate with the team, answer questions on the phone occasionally.

• WA, CA, UT, IA, NJ, NC, FL

Resolve problems by clarifying the customers issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

• CA, IA, FL, NC, NJ, UT, WA

Provide customer support through onboarding, answering questions, resolving problems, and managing the knowledge base. Must have great interpersonal and communication skills, be comfortable with internet technology, and able to work in a remote envir..

• Adelaide, SA, Australia

Provide top-level customer support to high-profile clients across Australia. Troubleshoot IT issues, prioritize tasks, and expand skill set through sponsored training. Entry-level with no qualifications required. Fluent in English and legally authori..

• Romania

Interact with customers in French and English, answer questions, resolve support issues, schedule appointments, and nurture relationships. Bilingual in French and English with 2 years of prior experience as a Customer Service Representative.

Inc 500

• Philippines

Handle customer inquiries and provide accurate, complete, and timely information or solutions. Effectively manage and resolve customer complaints. Collaborate with internal teams to address customer needs and provide comprehensive solutions.

• Brazil, Argentina, El Salvador

Provide excellent customer support, resolve queries, schedule appointments, manage calls, maintain records, and ensure smooth front and back-office operations. Work remotely, earn in USD, and receive comprehensive training.

• São Paulo, SP, Brazil, or Work from Anywhere

As a Customer Support Representative, respond promptly to user inquiries via email or chat, troubleshoot basic account-related issues, escalate cases when needed, and achieve daily conversation targets. Bilingual proficiency in English and Portuguese..

• Chicago, IL, or US National

Handle customer support requests via phone and email, troubleshoot and provide real-time assistance. Maintain professionalism with customers, work independently and as part of a team in a fast-paced environment.

• Canada, Mexico, or US National

Assist users in their entire experience, address and solve user issues primarily via live channels, monitor daily deliveries, anticipate potential risks, and ensure on-time delivery and exceptional service.

• ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL

Provide technical support for hospitality software products via phone, email, and chat. Diagnose and resolve client issues, log and follow up on unresolved issues, and liaise with external vendors. Hotel management experience is preferred.

• US National

Provide exceptional customer service by responding to inquiries, managing cancellation requests, and resolving complaints. Maintain a comprehensive understanding of products and services, and identify opportunities for improvement.

• London, United Kingdom

Provide high quality support to users via live chat, calls, and emails. Collaborate with other teams to develop the platform and deliver best-in-class support. Translate technical and legal terms into relatable language for startup founders.

• Lenexa, KS

Provide world-class customer service through various channels. Resolve customer inquiries and provide technical advice. Process orders and maintain customer data. Support sales team and promote digital tools.

• Providence, RI

Respond via email and telephone to customer questions, process feature requests and bug reports, demonstrate features or witness customer problems via instant screen-sharing, document customer issues/feature requests, and suggest improvements.

• Budapest, HU, Hungary

Handle incoming calls and chats from customers of a streaming service provider. Engage with clients professionally, offer support, and solutions. Must speak Hebrew at an advanced level and have flexible availability.

• Kuala Lumpur, KL, Malaysia

Provide product information and resolve customer issues with accuracy and efficiency. Proficiency in English and Korean required. Minimum 1 year experience in helpdesk or contact centre environment. Exceptional attention to detail and customer servic..

• USA, or US National

Effectively resolve customer inquiries via email, chat, and phone. Compose personalized responses for customer requests. Triage incoming requests and spot trends in customer issues. Make active contributions to achieve team goals and successes.

• US National

Outbound Customer Support Representative responsible for scheduling and completing outbound Zoom meetings to update customer scanner certifications. Must have customer call center or technical support experience and strong communication skills.

• Poland

Execute fraud and risk mitigation strategies, leveraging data to drive execution and identify effective solutions. Communicate trends and collaborate with risk operations manager to enhance customer trust.

• Germany

Handle customer enquiries and requests via phone, email, or chat. Communicate with customers to ensure optimal customer experience. Provide individual product advice and document interactions in the customer database.

...

FlexJobs Top 100 Remote,

Training Magazine - Top 125,

Department of Defense Military Spouse Employment Partner - MSEP

• Houston, TX

Resolve highly complex issues concerning residential and small commercial customer accounts. This requires analytical skills to review data, analyze information, diagnose a resolution, and perform all system and/or market corrections including re-bills...

...

Fortune 500,

S&P 500,

Forbes 2000

• New York, NY

Demonstrate and reflect the organization's mission and values. Provide support and troubleshooting for computer systems. Communicate effectively with users and colleagues. Maintain records and collaborate with management for technical and software issues.

• CR, Costa Rica

Provide excellent customer service by managing inbound communications, advising customers on product usage, maintaining product knowledge, and tracking interactions. Strong communication skills in English and French required. No high school degree re..

• WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM

Provide technical support to customers for autonomous UAS drone investments. Troubleshoot software, hardware, and cloud issues, and recommend best practices for safe and effective flying. Deliver premier technical support to drive customer satisfacti..

• Colombia

Provide advanced technical support to customers experiencing issues with their products or services. Troubleshoot problems, identify errors, and deliver timely solutions while ensuring customer satisfaction.

Inc 500

• AZ, AR, CT, DE, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY, or US National

Provide technical assistance for consumers, troubleshoot and resolve technical problems related to high speed internet services and devices, demonstrate advanced product knowledge, and manage trouble ticket system.

...

Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• IL, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Provide front line technical assistance for consumers. Support client-specific high-speed internet services. Resolve technical problems within a fast-paced, customer-facing environment. Troubleshoot and resolve customer issues related to internet con..

...

Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

Forbes 2000

• US National

Provide initial support for customer requests via telephone, email, fax, or other means. Assess user issues and provide first-level support. Document resolution information and escalate unresolved issues promptly. Suggest recommendations to managemen..

• US National

Provide payment assistance solutions to patients, pharmacies, and medical professionals. Field requests such as card activation, program eligibility, and explanation/troubleshooting of submission rejection. Work 40 hours per week under moderate superv..

...

FlexJobs Top 100 Remote,

Fortune 500,

S&P 500

• US National

Provide technical implementation and support to franchise owners, Home Office staff, and International Franchise Partners. Answer technical questions, plan implementation activities, document procedures, communicate with third-party vendors, and prov..

• CO, KS

As a Residential Support Representative, you will provide exceptional customer service, troubleshoot technical problems, and drive customer satisfaction. You will also develop a working knowledge of Allegion products and ensure timely resolution of cu..

S&P 500

• Milwaukee, WI

Enter & Process sales orders and invoices, ensuring accuracy & on time delivery. Respond to requests for information, documentation, pricing, lead-times, inventory levels, etc.

FlexJobs Top 100 Remote,

Forbes America's Best Employers for Diversity

• Mississauga, ON, Canada

Provide exceptional customer service by engaging with stakeholders, managing title insurance orders, and resolving client concerns. Evaluate client needs and propose suitable solutions. Demonstrate strong communication skills in French and English.

• US National

We deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members...

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Barrons 400,

ComputerWorld - Best Places to Work in IT,

FlexJobs Top 100 Remote

• ON, Canada, NL, Canada, NB, Canada, SK, Canada, NS, Canada, AB, Canada, MB, Canada

Monitors and answers incoming support calls, chats, and emails. Uses remote login tools to assist clients with technical and product questions. Maintains client relationships and creates support documentation.

• Bengaluru, KA, India

Field complex/escalated issues for high value/critical clients, work with clients to understand/document issues, uphold SLAs, serve as escalation point for Customer Support Reps, and be resident product subject matter expert for specific product sui..

Inc 500

• Phoenix, AZ

Conduct live chatting with clients to assist them in real time. Answer incoming calls to resolve client questions and returning voicemails. Emailing with clients and providing them with frequent updates. Reporting technical issues to the product team...

Inc 500

• Heredia, H, Costa Rica

Activate, maintain, and troubleshoot integrations with EMR/EHR/PMS systems. Resolve technical cases, document processes, and provide customer feedback to internal teams. Work with non-technical contacts and liaise with Engineering department.

Red100,

Inc 500

• US National

Provide technical and product support via email, phone, and chat. Deliver clear, concise, and timely answers to customer questions. Troubleshoot and diagnose issues and work with a sense of urgency to deliver clear and concise solutions.