Customer Support Specialist Jobs - Remote Work From Home & Flexible

• Italy

Deliver excellent customer service to our community of music lovers via Email and Social Media. Provide support to customers on technical issues through an effective troubleshooting process. Keep track of recurring complaints from customers and...

• London, UK, United Kingdom

Provide exceptional customer service, resolve inquiries, identify needs, share feedback, monitor complaints, report on service metrics for high-growth technology companies. Requires 2 years of customer-facing experience, technical troubleshooting ski...

• US National

Answer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...

• Poland

This role includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. The Customer Support Specialist will be responsible for maintaining positive customer relations and satisfaction by...

Inc 500

• Madison, WI

"Provide exceptional customer support via call center to resolve issues for internal and external customers. Handle inbound call volume, ensure timely resolution, obtain certifications, and participate in professional development."

FlexJobs Top 100 Remote,

Forbes 2000,

Barrons 400

• US National

Making outbound and taking inbound customer phone calls, assisting customers in the loan process, addressing customer questions and concerns, analyzing customer information and making recommendations to address borrower concerns.

• Cluj-Napoca, RO, Romania

Build relationships with customers through open communication. Answer product and service questions, suggest additional services, and resolve customer complaints. Maintain records of customer interactions and provide feedback to improve products and ..

Glassdoor Employees Choice - Best Place to Work

• AL, AR, AZ, CT, FL, GA, IL, IN, MA, MD, MI, MO, NC, NM, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT

Interact with customers to provide support via phone, email, and chat. Analyze, test, and modify software solutions. Identify and escalate trending issues and potential defects. Contribute to knowledge methodology by creating articles and reviewing e..

• US National

Resolve customer inquiries, troubleshoot with teams, meet deadlines, contribute to process improvement. Strong communication skills and positive attitude required. High school diploma required, bachelor's degree preferred. $18-$20/hr + benefits.

• Brazil

Taking calls and providing initial advice to B2B partners in Italian language. Communicating with partners about ongoing cases and providing regular updates. Helping other operation teams with communication in Italian language.

• Philippines

Taking ownership of customer issues and providing resolutions, conducting product walkthroughs and troubleshooting customer problems, ensuring prompt and accurate feedback to customers, going above and beyond to help customers.

• US National

Responsible for managing and triaging all requests that come through support. Maintain a fair understanding of Reconstruct to effectively troubleshoot support issues.

• US National

Provide technical support, triage requests, maintain positive customer sentiment, and communicate effectively. Experience in technical support, exceptional interpersonal and written communication skills, US citizenship, and background check required...

• Philippines

Encourage clients to maximize platform features, guide them through resolution with minimal effort, articulate customer insights, collaborate with colleagues, educate users, contribute to team processes, and drive product improvement through feedback.

• France, Portugal

As a Customer Support Specialist, you'll be an advocate for our customers, identifying, promoting product education, recommending technical solutions, and guiding users through features and functionalities.

• Portugal, France

Advocate for customers, solve their concerns, and provide technical guidance. Collaborate with global support team to address technical issues promptly. Opportunity for growth and learning in a fast-paced environment.

• Barcelona, Spain

Provide excellent customer support by responding to customer inquiries, troubleshooting technical issues, and guiding customers on how to effectively use the company's software. Maintain strong client relationships and report customer feedback to rel...

• US National

Handle customer inquiries and concerns, provide expert support on e-vehicle offerings, collaborate with operational teams, collect customer feedback, and support the development of customer support materials.

• US National

Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information.

• India

Advocate for customers, recommend solutions, and resolve technical issues promptly. Work closely with the global support team to ensure customer satisfaction. Encourage learning opportunities and support team growth.

• Austin, TX, TX

The Customer Support Specialist is responsible for managing support tickets, diagnosing customer requests, escalating issues, collaborating with other teams, monitoring ticket metrics, resolving issues within SLA, and maintaining platform knowledge a..

• Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Provide technical support to customers via email, phone, or chat. Troubleshoot complex technical issues related to the software. Collaborate with the development team to resolve customer issues. Ensure customer satisfaction and timely issue resolution.

• Providence, RI

Provide customer support for institutions, investigating and troubleshooting technical issues. Respond to customer tickets, calls, and emails, escalating urgent and complex issues to senior team members.

• Mexico

Bilingual Customer Support Specialist responsible for assisting customers with inquiries, handling account issues, and providing excellent customer service. Must have experience in a customer support role and be able to communicate effectively through...

FlexJobs Top 100 Remote

• Sydney, Australia

Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but you'll also be talking to customers on the phone every now and then. Owning customer communications and issues from initial contact...

• North Bethesda, MD

Provide top-tier customer service to clients across various industries, troubleshoot and resolve inquiries via phone, chat, and email, maintain support queue, and communicate feedback to internal teams. Embody situational adaptability and excellent...

• Ukraine

Provide exceptional support by fielding customer inquiries and resolving technical issues related to our industry-leading Health & Fitness mobile and web products. work closely with product teams, QA, and marketing to effectively report...

• Loveland, CO

Provide empathetic and caring veterinary diagnostic support to customers through phone coverage, accurate order entry, and investigation of customer issues. Maintain knowledge of products and software systems. High school diploma required, 2 years...

• Mexico

Ensure high levels of customer satisfaction via phone. Make system change requests, troubleshoot and resolve hardware issues, enable system integrations for customers, conduct remote diagnostics and troubleshooting, and resolve or escalate customer r..

• US National

Provide customer support through multiple channels, empathize with customers to provide resolutions, identify process and product improvements, collaborate with internal teams, and work a structured schedule.

Great Places to Work - Best Workplaces for Women,

Great Places to Work - Best Workplaces for Millennials

• US National

Provide assistance to clients via phone/live chat/ and email. Support clients who need help or are unsure of the best way to set up a new product in their account. Assist customers with 1 on 1 troubleshooting. Train clients on new features within the..

• Philippines

Manage support tickets and provide timely updates and resolution to ensure exceptional customer experience. Become a product expert to assist customers with how-to questions and work collaboratively with the support team.

Red100

• Canada, or US National

Provide exceptional customer support to users of a cryptocurrency wallet. Respond to inquiries, assist with managing digital assets, and contribute to team projects. Requires excellent written English skills, tech-savviness, and the ability to work in..

• Canada, or US National

Support power off-take strategy, value proposed transactions with modeling teams, lead/support RFP responses, proposal creation, structuring, negotiation, and execution of solicitations and financeable transactions. Act as SME for power products...

• Bulgaria

Prompt and efficient handling of customer inquiries and concerns via various channels. Collaborate with internal teams to manage incidents and resolve complex issues. Ensure clear communication and updates on issue resolution progress.

Fast Company - Most Innovative Company

• Brescia, Italy

Serve as the primary point of contact for customers, offering world-class service and support. Address customer inquiries and complaints professionally and courteously. Use active listening to understand customer needs and provide effective solutions.

• US National

Deliver comprehensive support for a workforce management solution. Troubleshoot technical issues, analyze customer configurations, and provide timely solutions to ensure customer satisfaction. Foster collaborative relationships with clients to...

Inc 500

• Frankfort, KY, Dallas, TX

Handle inquiries, dispatch for NAGA accounts, resolve repair queries, troubleshoot equipment issues, assist with postage and supply support, and address various requests from Strategic, National, and Government Accounts. Requires problem-solving skil..

• Nashville, TN

Handle inbound inquiries, dispatch for accounts, resolve repair queries, troubleshoot equipment issues, assist with billing inquiries, and collaborate with teams. Must have 3+ years of customer service experience and strong problem-solving skills. Hi..

• Dover, DE, Dallas, TX

Promptly handle incoming Strategic/NAGA calls, troubleshoot depot repair equipment, utilize software programs for customer support, maintain professional interactions with internal and external departments.

• Montgomery, AL, Dallas, TX

Promptly handle incoming Strategic/NAGA calls for inquiry resolution, troubleshoot equipment issues, and provide first-call resolution. Utilize software programs to assist customers and maintain professional interactions with internal and external de..

• Sacramento, CA, Dallas, TX

Handle incoming Strategic/NAGA calls, troubleshoot depot repair equipment models, use software to assist customers, maintain professional interactions with departments, respond to inquiries promptly, collaborate with supervisor for work preparation.

• US National

You will provide engaging, responsive, timely telephone and email support to Consumer Clients, Sales and other internal team members. You will be the point of contact for the Consumer and/or Sales team member as you keep them informed of the status...

Achievers Most Engaged Workplaces,

Inc 500,

FlexJobs Top 100 Remote

• WA, OR, AZ, CO, UT, ID, TX, GA, FL, NC, MO, WI, IL, VA

Serve as a contact for customer-facing support and technical requests. Own product-related inquiries through to resolution. Demonstrate product knowledge and customer service skills to provide guidance and solutions to customers.

• Toronto, ON, Canada

Serve as a customer-facing support contact, handle product-related inquiries, demonstrate product knowledge and customer service skills, maintain high customer satisfaction to increase retention and drive expansion.

• Peru

Rapid and effective resolution of both retail and corporate clients problems, sent to you as requests through the CRM system; advising clients on all matters concerning bookings and our product; communication with suppliers, hotels and clients by...

• Morocco

Provide customer support to clients and partners, handle booking cancellations and changes, communicate with hotels and suppliers, and record information in the CRM system. Upper Intermediate English level required, knowledge of other languages desirable.