Help Desk Jobs - Remote Work From Home & Flexible

• Phoenix, AZ

Provide tiered support for call, email or chat generated incidents, manage incidents using incident management, knowledge base, and request fulfillment processes, maintain all entered activity data for timeliness, accuracy, relevancy, escalation...

Great Places to Work - Best Workplaces for Women,

Great Places to Work - Best Workplaces for Millennials,

FlexJobs Top 100 Remote

• Monmouth, IL

Serve as the primary point of contact for faculty, staff, and students experiencing technical issues. Troubleshoot and resolve Tier 1 issues, create detailed tickets, and collaborate with IT staff to manage unresolved tickets.

Entrepreneur's Best Small and Medium Workplaces

• Southfield, MI, or US National

Receive inbound support calls and online chat inquiries from customers, communicate using various technologies, make outbound calls to customers for testing and follow-up, conduct customer training, document customer interactions and issue resolutions.

• Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela

Provide technical support to users, solve fundamental technical problems, and support all assigned areas. Proven experience in providing Help Desk support, proficiency in English, and strong communication skills required.

• Washington, DC

Providing technical support to users, troubleshooting issues, assisting with IT operations, collaborating with IT vendor, setting up computers for new staff, maintaining IT equipment inventory, and responding to IT questions from employees.

FlexJobs Top 100 Remote,

Remote.co Remote-First Company

• FL

Provide Tier 1 Technical Support and Customer Service Support to end-users, including troubleshooting hardware/software issues, answering customer program questions, and providing solutions. Interface with users, customers, and management staff.

• Washington DC, DC

Lead and supervise Help Desk team, provide technical guidance and support, ensure timely resolution of user issues and requests, collaborate with IT teams to implement solutions and improve user support experience.

• NJ

Provide technical assistance to computer system users. Assist with data migration issues, Answer calls/ work on tickets, Responsible for answering questions or resolving computer problems

• Salt Lake City, UT

Resolves technical problems remotely via phone, web tickets, or other digital services. Performs basic troubleshooting and documents, tracks, and monitors problems to ensure timely resolution. Provides excellent customer service and communication skills.

Forbes America's Best Employers for Diversity

• US National

Collaborate with data platform users and engineers to resolve Help Desk tickets. Lead change management initiatives and user onboarding sessions. Design, implement, and conduct tests and evaluation procedures to ensure system requirements are met.

• San Antonio, TX

Providing technical support to administrators, teachers, students, and parents using educational products. Troubleshooting technical issues, documenting customer interactions, and collaborating with internal groups to update Knowledge Base articles.

Military-Friendly Employer ,

Department of Defense Military Spouse Employment Partner - MSEP,

FlexJobs Top 100 Remote

• Alabang, MM, Philippines

Provide technical support to end-users via phone, email, and remote access. Troubleshoot PC and network environments, install and configure software applications, and maintain service deliverables. Ensure timely turnover of activities and expand know..

• Denver, CO

Support new employee hires by proactively procuring computers and peripherals, setting up new hire workstations, and performing basic new hire IT orientations. Manage Help Desk tickets in a timely manner, diagnose and resolve user problems...

Outside 50,

Inc 500

• Costa Rica

Provide technical assistance and support to end-users experiencing hardware, software or network-related issues. Troubleshoot and resolve problems efficiently. Provision user accounts across multiple systems including Office 365, Active Directory, VO..

Inc 500

• Brussels, Belgium, Luxembourg

Partner with functional/organizational leaders to design and deliver people strategy. Manage HR operational tasks, payroll, compliance, and talent development. Lead global HR projects and communicate effectively in a multicultural environment.

• San Francisco, CA

Lead and mentor a team of deal desk representatives, develop and execute deal desk strategy, set performance targets and optimize deal desk operations, collaborate with cross-functional teams to align efforts with business objectives.

• Lehi, UT

Work with Sales, Finance, Legal, and Business Operations to enhance business efficiency and growth. Manage sales contracting flow, approval framework, policies, process improvements, and projects for sales and business efficiency.

• US National

Manage the structuring and commercial terms of advertising agreements with media agencies and pharmaceutical companies. Serve as an expert on deal structuring, identify opportunities for sales process optimization, and evaluate deal economics, commer..

• US National

Serve as trusted advisor to the Sales team on deal structure and quoting, approve new sales quotes and contract renewals, manage customer contracts and data, assist in documenting and recommending sales processes and policies.

• CA, CO, HI, IL, MA, NY, OR, TX, WA

Handle and coordinate commercial aspects of deals, provide deal structuring guidance, set expectations and timelines, define and improve deal flow metrics, collaborate with leaders and revenue operations for sales forecasting.

• US National

Supporting the sales team in structuring and executing large/strategic deals, managing the enterprise deal approval process, ensuring a healthy sales discovery process, and understanding the competitive landscape to create competitive differentiation.

FlexJobs Top 100 Remote

• US, or US National

Achieve financial outcomes by supporting Sales and influencing Mid Market and Enterprise transactions. Streamline Sales and Customer experience at scale. Partner with Sales and Finance to execute deal strategy. Improve deal review process and systems..

FlexJobs Top 100 Remote

• US National

Monitor and track relevant bid opportunities, review and summarize bid request documents, support Bids & Proposal Managers with entry and editing of boilerplate language, and coordinate schedules and approvals for actions supporting bid opportunities.

FlexJobs Top 100 Remote

• US National

Manage non-standard deals through review process, collaborate with sales, legal, and finance teams, maintain commercial details, provide guidance to sales team, streamline workflows, drive improvements in reporting, foster team development.

• Canada, Mexico

Act as a trusted advisor on deal structure, quoting, and order form creation. Support sales by being the primary point of contact for deal-related questions. Interpret deal intent and advise on required approvals.

...

Remote.co Remote-First Company,

FlexJobs Top 100 Remote,

Inc 500

• US National

Manage the quote to cash process, support sales teams, own contract reviews, identify optimal deal attributes, ensure data accuracy, collaborate with stakeholders, maintain approval processes, and act as expert in deal desk activities.

• US National

Establish trusted working relationships with cross-functional teams, provide excellent customer service, educate and guide sales teams on internal contracting policies, provide end-to-end quote to signature support.

...

Inc 500,

Fast Company - Most Innovative Company,

FlexJobs Top 100 Remote

• Sunnyvale, CA

Collaborate with sales leadership and account executives to develop pricing strategies and terms for non-standard transactions. Serve as a point of escalation for deal-related matters and facilitate the sales approval and quote generation processes.

• US National

Manage deal execution, collaborate with teams, provide business intelligence, maintain data integrity, identify process improvements. 4+ years tech experience required. Bonus for revenue recognition or pre-IPO. Remote position with benefits.

• US National

Build and lead the Deal Desk team, streamline quote-to-cash processes, advise on deal-related activities, ensure compliance, collaborate with sales and accounting teams, drive process improvement, manage projects, and handle complex quotes and deals.

• Krakow, Poland

Manage contracts and license agreements, evaluate customer contract and billing data, and identify areas of process improvement. Liaise with legal, finance, customer support, business process, and IT to drive efficiency and maturity throughout the de..

• Łódź, Poland

Manage contracts and license agreements, support account executives with pricing and licensing models, evaluate customer contract and billing data, identify areas of process improvement, and facilitate license and product requests.

• Gdansk, Poland

Identify areas of process improvement and develop recommendations. Ensure adherence to lead-to-contract processes and policies. Facilitate license and product requests, handle contracting process, and maintain documentation. Act as liaison between Cu..

• Warsaw, Poland

Manage contracts and license agreements, support account executives with pricing and licensing models and new product purchases. Evaluate customer contract and billing data, identify areas of customer insight, and drive efficiency and maturity throug..

• Katowice, Poland

Identify areas of process improvement and develop recommendations. Facilitate license and product requests, ensuring accurate pricing and high-quality experience. Act as liaison between customer group and other business units.

• Poznan, Poland

Manage contracts and license agreements, support account executives with pricing and licensing models, evaluate customer contract and billing data. Identify process improvements, facilitate license and product requests, act as liaison between custome..

• Wroclaw, Poland

Identify process improvement areas, develop recommendations, ensure adherence to lead-to-contract processes and policies, facilitate license and product requests, communicate pricing and product info, ensure quality experience with customers and...

• London, United Kingdom, Edinburgh, United Kingdom, United Kingdom

Act as a trusted advisor to sales teams, guide deal structures, collaborate with various teams, ensure deal progression, review deal requests, establish improvement plans, and contribute to process improvement projects.

FlexJobs Top 100 Remote

• US National

Able to train and enable various depts across Instacart business on best practices. Operating in a fast paced environment Internationalising and systematising new products, pricing, acquisitions

Harris Reputation Quotient Survey,

Human Rights Campaign Best Places to Work

• US National

Lead Deal Desk Operations for existing and prospective customers. Drive the Deal Desk workflow process and provide guidance on deal economics. Develop and maintain deal planning tools and analyze customer requests and pricing trends.

• US National

Support global sales requests, assess non-standard deal requests, review order details, create private offers through cloud platforms, collaborate with cross-functional teams and drive process improvements.

• Savannah, GA

Conduct detailed threat research in deep and dark web environments to solve customers cybersecurity challenges. Identify and analyze threat actors and their tactics, techniques, and procedures. Craft findings into finished intelligence and present t..

• New York, NY

Create accurate renewal quotes, guide CSMs on pricing, update opportunities in CRM, coordinate with legal team for contract changes, prepare and send order forms/contracts, maintain records in CPQ system, provide assistance for renewals.

• London, United Kingdom

Review commercial terms for sales orders, SaaS agreements, service agreements, and statements of work. Ensure compliance with business requirements and coach sales team on automated contract tool. Implement productivity improvements for scaling.

• US National

Review and approve quotes to ensure alignment with company policies and objectives. Advise account executives on deal structures and strategies. Manage deal risks, approvals, and provide recommendations for non-standard terms and pricing.

• US National

Develop pricing strategies, ensure policy compliance, optimize profit margins, manage deal forums, and drive productivity and effectiveness within sales operations and contract administration. Bachelor's degree and 5-7 years of related experience ...

• UK, United Kingdom

Develop pricing strategies, optimize profit margins, manage deal forums, and ensure policy compliance. Manage process improvement projects, provide pricing guidance, and support contract administration processes. Bachelor's degree and ex..

• Canada

Advise on deal structures, pricing, and contract options. Manage quotes and pricing approvals. Ensure commercial operation readiness and execute the quote-to-cash process. Handle escalations, collaborate with Legal, and drive process improvements.

• FL

Drive financial modeling for evaluation of market development opportunities, including capital, revenue, and expense analysis. Develop financial return models and communicate strategic returns to leadership team for decision making.

• Pune, India

Manage quote and pricing approvals, contract review process, deal structure, and contract compliance. Work cross-functionally with Sales, Finance, and Legal. Experience in deal desk and sales operations required.

Inc 500