Member Services Representative Jobs - Remote Work From Home & Flexible

• Atlanta, GA

Collect and enter orders for new or additional products or services. Field customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensure that...

• Mariposa County, CA

Respond to complex member issues, act as a technical resource for Member Services Representatives, provide frontline customer service assistance to members and providers in person and on the phone. Assist with special projects as assigned.

• US National

Answer daily calls, collect information, verify claims, and provide quality service to customers. Assist with member outreach, appointment scheduling, and resolution of concerns. Bilingual in Mandarin/Cantonese required.

• Harlingen, TX

Create a unique and rewarding customer service experience by providing quality service, processing transactions, and educating customers about affordable financial services. Work as a team to meet goals and assist with community outreach events.

• Phoenix, AZ

Create a unique customer service experience by welcoming and assisting customers, processing transactions, and educating them about affordable financial services. Work as a team to meet goals and contribute to community outreach events.

• Denver, CO

Provide education and support to members and brokers, assist in renewal and application processes, attend conferences, and act as a liaison between the organization and membership. Position requires 50% travel annually.

...

Barrons 400,

Equal Opportunity Top 50 Employers,

Forbes 2000

• CA

Coordinates and leads Member Services Department programs and vendors, acts as a subject matter expert and primary point of contact for stakeholders, and supports initiatives to advance program operations and vended services.

• US National

Manages daily activities within Member Benefits Services and Call Center operations. Works with various teams to ensure customer satisfaction and quality standards are met. Provides supervision, training, and performance management for staff.

• Austin, TX, or US National

Sell auto insurance policies to potential customers, evaluate risks, educate on product, achieve sales targets, follow underwriting guidelines, and provide high-quality customer service.

• Scottsdale, AZ, Charleston, SC

Quickly respond to member or broker inquiries via phone, email, text, and live chat. Provide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracy.

Great Places to Work - Best Workplaces for Women,

Entrepreneur's Best Small and Medium Workplaces,

Best Companies to Work for in New York

• WA

Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes. Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business...

...

Fortune 100,

Barrons 400,

Forbes 2000

• Salt Lake City, UT

The Member Service Agent provides service to credit union members by processing financial transactions, opening new accounts, responding to inquiries, and promoting credit union products and services.

• Buffalo, NY

Supporting members and healthcare providers on inquiries. Researching and solving complex problems. Educating members and healthcare providers on benefits and navigation of our site, and Disrupting the healthcare system.

• US National

Provide compassionate and accurate guidance to members within Call Centers. Engage with members, develop a solid understanding of benefit offerings, and document accurate information about member needs in the system.

• US National

Provide compassionate and accurate guidance to members in the complex world of healthcare. Engage with members, develop a solid understanding of benefit offerings, and document accurate information about member needs. Fluency in English and Spanish...

• San Diego, CA

Support a team of experts virtually and in person, handle escalated customer situations professionally, track and problem solve customer challenges, provide leadership and guidance during high-volume traffic.

• Brazil

Handle inbound calls, schedule appointments, navigate software, provide customer service. Requires 2-3 years call center experience, excellent communication skills, growth-oriented. Remote position with competitive pay and growth opportunities.

• Córdoba, CB, Argentina

Handle inbound calls from patients, submit accurate information and notes, schedule and confirm appointments, navigate practice management software, represent dental offices, provide excellent customer service, attend meetings, demonstrate empathy, t..

• Melville, NY

Provide exceptional customer service by verifying insurance benefits, obtaining pre-authorizations, resolving billing issues, and coordinating with nursing staff. High school diploma or equivalent required.

...

Most Ethical Companies,

Military-Friendly Employer ,

Achievers Most Engaged Workplaces

• Lewisville, TX

Seek benefit coverage for patients from insurance groups, verify insurance eligibility, determine revenue amounts, obtain necessary documentation, challenge insurance companies, maintain knowledge of relevant products, and comply with regulations and..

• Melville, NY

Provide exceptional customer service by fulfilling customer needs and addressing inquiries. Verify insurance benefits, obtain pre-authorization for services, and coordinate billing. Prioritize tasks, make routine decisions, and ensure compliance with..

...

Most Ethical Companies,

Military-Friendly Employer ,

Achievers Most Engaged Workplaces

• Miami, FL, GA, MO, NC, NE, SC, TN, TX, VA

Provide administrative support to clients and the Client Services Department. Coordinate client-specific tasks, prepare paperwork, maintain documentation, review accounts, and assist with reports. Ideal candidate must have strong communication...

• Miami, FL

Act as primary point for HR requests resolution. Partner with different departments to find resolutions for complex operations. Manage cases related to Worker's Compensation. Provide guidance within Workday...

...

S&P 500,

Fortune 500,

Forbes 2000

• AL, AZ, CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, RI, SC, TN, TX, WA, WI, WY

Utilize internal and external resources to maintain a working knowledge of relevant account and industry trends. Work collaboratively within a virtual environment to build and maintain strong relationships both internally and externally.

...

Barrons 400,

America’s 100 Best Adoption-Friendly Workplaces,

Forbes 2000

• US National

Work with our operations teams to resolve client issues. Be the voice of the customer by noticing and highlighting action items needed to improve the customer experience and delight our clients.

• Saint Paul, MN

Ensure SSIS follows federal and state policy mandates for delivering social services. Liaise with technical and policy staff, coordinate meetings, and gather input for system development, enhancements, and training.

• Vancouver, BC, Canada

Resolve routine and complex client service issues, assist with trading platform operation and features, analyze and test existing systems and procedures, collaborate with other teams on common issues.

• PA

Answering incoming calls, emails, and web interactions as the first point of contact. Providing support and information about enrollment management processes. Maintaining knowledge banks of information and updating student records.

INSIGHT Into Diversity HEED Award,

Forbes America's Best Employers for Diversity

• Mississauga, ON, Canada

Provide exceptional customer service by engaging with stakeholders, managing title insurance orders, and resolving client concerns. Evaluate client needs and propose suitable solutions. Demonstrate strong communication skills in French and English.

• US National

Provide customer service to members seeking or utilizing Health Management programs. Respond to telephone calls, provide accurate answers to member inquiries, coordinate collection of necessary information, and analyze information to develop effectiv..

Best Employers for Healthy Lifestyles

• US National

Respond to client inquiries via inbound calls, email, and online chat. Obtain knowledge of products offered by the company on various global exchanges. Assist clients with account opening and funding. Show clients how to use different features of the..

• Mumbai, India

Respond to client inquiries, assist with account opening/funding, troubleshoot and explain complex subjects, investigate trade issues, and identify opportunities for technology-based improvements. University degree and 2 years' experience required.

• Mumbai, India

Investigate and resolve client inquiries, educate clients on proprietary platforms, coordinate with other departments, and contribute to client service development. Fluent English and financial industry experience required.

• Milwaukee, WI, Kansas City, MO

Resolve shareholder issues, process transactions, and educate callers on funds and products. Requires a Bachelor's degree or equivalent experience and 6 months of customer service experience. Full-time position with competitive benefits.

• Kansas City, MO

Process incoming and outgoing mail and faxes, sort, time/date stamp, and scan into the Workflow and AWD system, deposit incoming checks for clients, and maintain inventory control. High attention to detail and accuracy required.

...

Barrons 400,

America’s 100 Best Adoption-Friendly Workplaces,

Forbes 2000

• Radnor, PA

Develop and maintain understanding of financial products and services. Provide sales support and build business relationships with advisors. Identify process improvements and champion organizational initiatives.

...

Fortune 500,

S&P 500,

Forbes America's Best Employers for Diversity

• US National

Prospect existing customers, make phone calls and send emails to qualify leads and establish meetings for Sales Account Managers. Document all activities in CRM system. Deliver positive customer experience.

FlexJobs Top 100 Remote

• Florence, KY

Responsible for end-to-end order life cycle, customer support, and order management tasks. Communicates with internal teams and customers to ensure timely order fulfillment and resolution of queries. Supports customer visits and participates in conti..

...

Human Rights Campaign Best Places to Work,

Glassdoor Employees Choice - Best Place to Work,

Best Employers for Healthy Lifestyles

• Dublin, Germany

Investigate and resolve client inquiries, assist Quality Assurance, coordinate with other departments, and analyze systems and procedures. Must have a degree in finance or economics, financial industry experience, and fluency in German.

• London, United Kingdom

Investigate and resolve client inquiries on trade issues, assist with complaint resolution, familiarize clients with proprietary platforms, and coordinate with other Client Service divisions for system enhancements.

• Saint Paul, MN

Lead and supervise a team in a contact center/triage unit. Provide coaching, feedback, and training to ensure team performance. Respond professionally to inquiries, ensure customer satisfaction, and analyze incoming studies for appropriate routing pr..

• US National

Contact students to provide support and encouragement, resolve student issues, provide exceptional service, and support various projects within the Student Services Department. Perform varied assignments within the Student Services Department...

• Singapore

Liaise with clients globally, educate them on proprietary platforms, troubleshoot issues, and work with various internal parties. Strong product knowledge and analytical skills required. Minimum 2 years' experience at a global financial institution p..

• Kwun Tong, Hong Kong

Liaise with clients globally, educate them on proprietary platforms, troubleshoot and take ownership of issues, and communicate with internal parties. Strong product knowledge, analytical mindset, and ability to work autonomously required.

• CT, DE, IN, KY, MD, NJ, OK, PA, SD, WV

Communicate membership value, handle member inquiries, and provide professional counseling. Utilize product knowledge, problem-solving, and customer service skills to retain members and promote AAA brand. Operate call distribution system and accurate..

• US National

Manage overall Data & Voice Network services globally, including hardware, software, and MSP. Design, install, configure, and maintain network equipment. Research network solutions, lead projects, collaborate with vendors, and maintain network stability.

Inc 500

• India, or US National

Work on Cloud roadmap including Cloud migration & transformation and lead the migration efforts. Participate on Data Center exit project and create on-prem vs Cloud cost comparison. Lead disaster recovery drills for Cloud hosted applications.

Inc 500