Technical Support Engineer Jobs - Remote Work From Home & Flexible

• Houston, TX

Provide technical support to customers via phone, email, and video call. Investigate and document reported problems, test pre-release features, and maintain a database of customer issues to guide product development.

• Manila, MM, Philippines

Provide front-line support to clients by responding to queries and resolving issues. Install and deploy software, create self-help material, and stay updated on product developments. Work within specified hours and contribute to a client-facing knowl..

• Denver, CO

Troubleshoot platform for clients, work in multiple technical environments, grow as a true technologist. Support and develop Python-based applications, work with SaaS applications and infrastructure, and troubleshoot complex Python applications.

Barrons 400

• Pakistan

Resolve technical support issues for customers with fleet/mobile experience. Identify root causes, train and educate employees, build relationships with customers, and assess issue impact. Bachelor's degree and 2-3 years of experience required.

FlexJobs Top 100 Remote

• Taipei, Taiwan

Support partners with technical issues, troubleshoot problems, find resolutions, review queries, streamline requirements, provide product feedback, meet SLAs, and contribute to building innovative products.

• Poland

Develop a deep technical understanding of Cribl Stream. Provide extraordinary technical support to Enterprise customers through various channels. Research, diagnose, troubleshoot, and identify solutions for customer issues.

• Netherlands

Provide enterprise-level technical support to customers and partners. Troubleshoot, diagnose and identify solutions to resolve customer issues. Develop technical understanding of Cribl Stream and contribute to knowledge base tech notes.

• Seattle, WA

"Provide technical support via email, chat, and phone using software tools like Outreach, GSuite, Zendesk, Slack, Salesforce, and Twilio. Collaborate with different departments and show empathy to resolve customer issues."

Inc 500

• Austria, Belgium, Denmark, Finland, France, United Kingdom, Ukraine, Switzerland

Deliver exceptional technical customer support, troubleshoot and resolve customer technical issues, implement "one time fixes", contribute to back office/tooling roadmap, advocate company best practices, provide feedback to Engineering and Product...

• Santa Clara, CA

Troubleshoot and solve customer issues on deployments. Support cloud deployments and engage with customers to identify and resolve technical support requests. Participate in product conversations and write technical articles.

• Mexico City, Mexico

Technical Support Engineer responsible for providing world-class hardware and software support, troubleshooting and resolving customer issues, maintaining knowledge base articles, and collaborating with engineering and product teams to enhance...

FlexJobs Top 100 Remote

• OR

Evaluate documented resolutions and analyze trends for ways to prevent future problems. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

• Work from Anywhere

Provide technical support, configuration, and troubleshooting for the company platform. Analyze and resolve reported problems. Collaborate with engineers and other teams to answer clients' technical questions and act as a liaison between clients and i..

• Raleigh, NC

Proactively outreach to customers and address alerts received from the monitoring service. Remotely troubleshoot and resolve complex product and customer environment issues.

• Gerakas, A1, Greece

Monitor infrastructure, detect and resolve issues, escalate incidents, produce reports, provide technical support, automate tasks, and review procedures. Requires communication skills, basic knowledge of Unix/Linux, and ability to troubleshoot and pr..

• US National

Provide technical assistance and troubleshooting to customers experiencing issues with software, hardware, or technology products. Diagnose and resolve technical problems, offer guidance on product usage, and ensure customer satisfaction.

• US National

Provide technical assistance, troubleshoot and resolve issues with software, hardware, or technology products. Diagnose technical problems, offer guidance on product usage, and ensure customer satisfaction.

• Singapore

Contribute to product adoption and integration, guide customers in implementing solutions, investigate and resolve customer issues, collaborate with sales and consultants to enhance customer experience.

• Austin, TX

Contribute to company products adoption and integration by assisting customers in deploying and using solutions, investigating and solving customer issues, and providing feedback to shape product evolutions.

• Logan, UT

Respond to customer inquiries and support requests via phone, email, and chat. Troubleshoot and resolve software-related issues. Assist customers in navigating software applications and provide guidance on features and functionalities.

Inc 500

• Remote, CA, or US National

Provide technical support for Bentley's Structural Engineering software, troubleshoot and resolve user issues, coordinate with development and product management teams, create and update knowledge articles, test products before release.

• Santa Barbara, CA, Los Angeles, CA, Kansas City, MO, Philadelphia, PA, San Francisco, CA

Research, diagnose, and resolve complex technical issues with the SaaS platform. Learn and leverage internal business analytics and troubleshooting tools to identify client problems. Escalate unresolved issues to appropriate internal teams.

Inc 500

• Guadalajara, Mexico

Provide technical support to customers by troubleshooting and resolving issues. Serve as a point of contact for customer escalations and ensure timely resolution. Document bugs and create troubleshooting documentation.

...

Red100,

Inc 500,

Entrepreneur's Best Small and Medium Workplaces

• Brazil

Support Customer Success team by troubleshooting technical demands, addressing tickets through ticketing management solution, and working with Product and Engineering teams to prioritize tickets and influence product strategy.

• Houston, TX

Execute live remote broadcasts, operate performance studio, set up and repair broadcast gear, support technical operations, possess valid driving license. Self-starter with excellent communication skills. Customer service-oriented and willing to comp..

• Denver, CO

Uses technical standards to perform activities of limited scope, supports development of technical documentation, provides ongoing technical support for project activities, coordinates/leads projects or portions of projects under direction of higher-..

...

Forbes 2000,

Best Employers for Healthy Lifestyles,

100 Best Corporate Citizen

• Charleston, SC

Perform basic to intermediate inspection and repairs on surgical instrumentation using various hand and power tools, soldering, etc. Work in the field on a mobile repair truck, inside a repair lab or inside a hospital. Provide support to various loca..

Forbes 2000,

S&P 500

• US National

Match customer requirements to advanced capabilities in VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC. Provide technical pre-sales consulting. Design and implement telco-grade open source multi-tenant private clouds and micro clouds. Investigate, report, and fix so..

• Gurgaon, HR, India

Proactively detect and respond to cyber-attacks, defend against emerging risks, reduce attack surface, develop operational resilience, maintain compliance, and liaise with stakeholders for a Security Engineer role specializing in SIEM Engineering.

...

Fortune 100,

Best Companies to Work for in Texas,

Glassdoor Employees Choice - Best Place to Work

• Boston, MA

Manage production and pre-production environments, security, change management, deployment, architecture, and tools. Analyze performance and ensure scalability and reliability of applications hosted in AWS. Automate deployment, monitoring, and incide..

...

Red100,

Barrons 400,

Forbes 2000

• Seattle, WA

Develop healthcare software and applications to improve patient care, streamline healthcare workflows, and enhance healthcare processes. Collaborate with diverse functions, lead cross-functional teams, and utilize data and service architectures to enh..

• Seattle, WA

Engineer modern healthcare technologies to improve patient care, streamline workflows, and integrate healthcare applications. Collaborate with diverse functions to develop products and tools, and lead projects involving data analysis to optimize trea..

• Oxford, ENG, United Kingdom

Design, develop and deploy electrical and electronic systems to autonomous test vehicles. Lead the integration of Drive by Wire systems, produce wiring schematics, and influence the build process to ensure robust, capable test beds for autonomous tra..

• IL

Support and configure hardware and software for customer implementations. Provide technical support to customers via phone, email, and web portal. Collaborate with Engineering and Development teams for software suites.

...

100 Best Corporate Citizen,

CareerBliss 50 Happiest Companies in America,

ComputerWorld - Best Places to Work in IT

• Pakistan

Diagnose and troubleshoot technical concerns related to Public API. Perform data analysis, attend developer meetings, and provide guidance to employees. Communicate with customers via phone, email, and chat.

FlexJobs Top 100 Remote

• Makati City, Philippines

Collaborate with teammates, senior Support engineers, and other colleagues as and when necessary to ensure we provide the ideal resolutions to partners and customers.

Canada's Top 100 Employers

• Belgrade, Serbia

Technical troubleshooting: You will understand, troubleshoot, and resolve complex technical support problems efficiently. Commitment to service excellence: Strive to deliver exceptional service to customers.

• Pakistan

Resolve safety-related cases by managing, tracking, diagnosing, and troubleshooting complex technical issues. Provide assistance, training, and guidance to support team and contribute to knowledge base. Identify and communicate broader issues and trends.

FlexJobs Top 100 Remote

• US, or US National

Provide extraordinary service for both open source users and Enterprise customers across various support channels. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues and suggest ways to improv..

• Bengaluru, KA, India

Provide technical support to customers through diagnosis, prioritization, and resolution of complex issues. Collaborate with cross-functional teams to deliver prompt and high-quality solutions. Develop customer-facing content and identify product imp..

• Santa Clara, CA

Subject Matter Expert for multiple applications. Debug JavaScript code and find better solutions to custom code. Use ServiceNow platform to diagnose customer issues. Customer-facing role in a collaborative environment.

FlexJobs Top 100 Remote

• Dobrovelychkivka, Kirovohrad Oblast, Ukraine

Deliver technical support, prioritize and handle intricate customer service issues, maintain high customer satisfaction, and become a product expert. Minimum 3 years of relevant experience and strong interpersonal skills required. Competitive salary ..

• US, or US National

Working a customer-facing third-tier support queue. Deep diagnosis of customer issues, including lab reproduction and source-code analysis. Quantifying customer impact and prioritizing solutions both within and external to the Support team.

• London, United Kingdom

Provide technical support, debug integration issues, write custom scripts, and help customers get the most out of using the product. Interact with customers on a technical level and serve as an escalation point. Play a crucial role in maintaining a f..

Inc 500,

Great Places to Work - Best Workplaces for Women

• Orlando, FL, Kalamazoo, MI, Fort Wayne, IN

Provide technical support for a healthcare company's Vocera solutions, investigating and resolving customer issues via phone, email, and web. Author knowledge-based articles, provide training, and conduct root cause analysis. Requires a BA and 4+ yea..

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Fortune 100,

Barrons 400,

Forbes 2000

• US National

Provide exceptional diagnostic support for mission-critical PeopleSoft systems. Build relationships with clients and collaborate with team members. Troubleshoot and support incidents, exhibiting expertise in all layers of the PeopleSoft tech stack.

Red100,

Department of Defense Military Spouse Employment Partner - MSEP

• Venlo, Netherlands

Provide expert technical support to customers, optimize product quality, and participate in project teams. Drive technical support strategy, mentor team members, and establish strategic technological relationships.

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Forbes World's Most Innovative Companies,

Fortune 500,

S&P 500

• AL, AR, AZ, CT, FL, GA, IL, IN, MA, MD, MI, MO, NC, NM, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT

Provide technical support for software products, troubleshoot and resolve complex technical issues, collaborate with engineering teams to address product defects, and contribute to the development of knowledge base resources.

• Mexico City, Mexico

Working independently and as a team in a fast-paced environment, managing support emails, chats, and calls. Providing high-quality customer support, collaborating with departments, and using software tools like Outreach, GSuite, Zendesk, Slack, Sales..

Inc 500

• San Diego, CA

Manage and resolve challenging technical issues for a global B2B high-tech company. Provide technical guidance to customers and communicate progress. Requires strong technical and customer service skills.

FlexJobs Top 100 Remote