Technical Support Specialist Jobs - Remote Work From Home & Flexible

• India

Connect with customers via phone, email, and chat to ensure effective use of products. Demonstrate expertise in product suite and provide triage and response to tickets. Monitor internal channels and stay up to speed with product landscape.

• Beijin, China

Assist customers with various issues and questions, investigate and resolve complex problems, document solutions for knowledge base, manage customer expectations, contribute to improving support processes.

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Fortune 100,

Forbes World's Most Innovative Companies,

100 Best Corporate Citizen

• Lindon, UT

Provide Tier 1 and 2 technical support for hardware and software issues, maintain equipment, and document technical and problem/resolution information. Meet service level agreements and field escalations as needed.

• MN, NY, MA, TX

Provide technical support to internal and external customers, prioritize and resolve technical issues, troubleshoot and resolve business application issues, collaborate with technical and business teams, maintain documentation of issues and follow up..

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Human Rights Campaign Best Places to Work,

Fortune 500,

Most Ethical Companies

• Burlington, VT, NY, NJ, Detroit, MI

Provide high quality customer support, troubleshoot technical issues, manage and resolve support tickets, collaborate with internal teams, demonstrate excellent communication and problem-solving skills.

• Toronto, ON, Canada

Technical Support Specialist needed to assist end-users, maintain knowledge base, and test new features in cloud systems. Must have experience troubleshooting data-intensive systems and strong written communication skills.

• Taipei, Taiwan

Support seamless experiences for partners by troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and advocating for partners to improve processes and product offerings.

• Istanbul, Turkey

As a Technical Support Specialist, you will troubleshoot technical issues, find resolutions for partner requests, and contribute to building innovative products by advocating for partners. You will be responsible for meeting important SLAs and providi..

• Sao Paulo, Brazil

Support partners with technical issues, troubleshoot problems, find creative solutions, and provide feedback to improve processes and product offerings. Meet SLAs for response time and issue resolutions.

• Minnetonka, MN

Provide technical support to Veolia customers globally. Manage customer issues, warranty claims, and customer feedback to improve sustained product delivery. Conduct training, troubleshoot, and resolve mechanical, electrical, hydraulic, and process-r..

Forbes 2000

• Canada, Mexico

Support customers with post-commissioning technical issues, manage warranty claims, and provide 24/7 support. Train operators, troubleshoot equipment, and resolve mechanical and hydraulic issues. Requires technical expertise and ability to work under..

Forbes 2000

• Brighton, ENG, United Kingdom

Building data and assessment tracking systems for educational courses. Working with educational consultants to build bespoke tracking systems. Resolving technical issues and providing support to customers with getting started and maximizing software...

• BC, Canada, AB, Canada

Resolve technical issues related to company products for customers and partners. Troubleshoot over phone and digital mediums, prioritize tasks, and provide exceptional customer experience while continuously learning new technologies.

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100 Best Corporate Citizen,

CareerBliss 50 Happiest Companies in America,

ComputerWorld - Best Places to Work in IT

• Mexico

Respond to customer requests for technical assistance through live channels (phone and chat). Collaborate with other customer support teams to communicate and escalate customer issues. Self-manage personal workload and utilize available knowledge and..

FlexJobs Top 100 Remote

• Reno, NV

Manage customer inquiries, identify needs, handle low-severity tasks, and assist in supplier chat. Develop technical skills and knowledge of procurement domain. Strong soft skills and customer service experience required.

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Red100,

Inc 500,

Entrepreneur's Best Small and Medium Workplaces

• Poland

Provide timely, empathetic technical support to Grammarly customers. Respond to inquiries, troubleshoot issues, prioritize and escalate problems, and improve customer service procedures. Collaborate with cross-functional teams to ensure customer sati..

Inc 500

• Philippines

Provide exceptional technical support, perform extensive troubleshooting and testing, drive product change and improvement, own the customer experience, contribute to team growth, collaborate with colleagues, and interact with clients primarily...

• Ireland

As a Technical Support Specialist, you will be the first point of contact for customer support communications, providing assistance, troubleshooting issues, and escalating as needed. You will also expand your product knowledge and contribute to conti..

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Glassdoor Employees Choice - Best Place to Work,

Great Places to Work - Best Workplaces for Women,

Great Places to Work - Best Workplaces for Millennials

• Canada, or US National

Support power off-take strategy, value proposed transactions with modeling teams, lead/support RFP responses, proposal creation, structuring, negotiation, and execution of solicitations and financeable transactions. Act as SME for power products...

• Charleston, SC

Perform basic to intermediate inspection and repairs on surgical instrumentation using various hand and power tools, soldering, etc. Work in the field on a mobile repair truck, inside a repair lab or inside a hospital. Provide support to various loca..

Forbes 2000,

S&P 500

• Bulgaria

Prompt and efficient handling of customer inquiries and concerns via various channels. Collaborate with internal teams to manage incidents and resolve complex issues. Ensure clear communication and updates on issue resolution progress.

Fast Company - Most Innovative Company

• IL

Support and configure hardware and software for customer implementations. Provide technical support to customers via phone, email, and web portal. Collaborate with Engineering and Development teams for software suites.

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100 Best Corporate Citizen,

CareerBliss 50 Happiest Companies in America,

ComputerWorld - Best Places to Work in IT

• Belo Horizonte, Brazil

Become a UniHub functional expert, support clients through technical aspects of implementation, provide web design services, maintain technical processes and documentation, and provide tier 1, 2, and 3 support to customers.

• Kansas City, MO

Manage website content, evaluate technical issues, communicate with clients, and create templates. 3+ years of experience in website or social media content management required. Full-time, permanent position in Kansas City with hybrid work model. Bas..

FlexJobs Top 100 Remote,

Forbes America's Best Employers for Diversity

• Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom

Provide technical customer support in Italian for a vacation rental software company. Work remotely as a freelance contractor with opportunities for growth, referral bonuses, and team-building events in Barcelona.

• Gainesville, FL

Provide technical software support to a global customer base via email, chat, and phone. Identify and report bugs and contribute to an internal knowledge base. Formulate alternative solutions to help customers achieve their goals.

• US National

Provide technical support to integrators, customers, and product support personnel. Troubleshoot, analyze, and resolve technical issues. Develop knowledge base articles and assist with problem resolution.

• US National

Troubleshoot and resolve technical issues for customers, collaborate with engineering teams to report bugs and suggest improvements, create and maintain detailed documentation, and collaborate with product development team to relay customer feedback ..

• Boston, MA

Respond to support requests, document interactions, escalate unresolved issues, research product defects, participate in BETA testing, stay updated with product improvements, develop knowledge base, influence product management and development.

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Fortune 100,

Forbes World's Most Innovative Companies,

100 Best Corporate Citizen

• Woodland Park, CO

Respond to customer requests and systems alerts, provide day-to-day support, and coordinate resources and interdepartmental communication. Provide technical support for TV, LTE internet, and wireless issues.

Great Places to Work - Best Workplaces for Women,

Great Places to Work - Best Workplaces for Millennials,

FlexJobs Top 100 Remote

• Desio, MB, Italy

"Provide technical support for after-sales and assist with management services in Europe and the Middle East. Requires Bachelor's degree in Computer Science/Electronic Engineering and experience with video-surveillance products, networking protocols,..

• Lisbon, Portugal

Provide excellent customer service and product support to customers. Take first-line calls, troubleshoot issues, and resolve customer emails and phone requests. Escalate complex issues and improve support documentation.

Inc 500,

Great Places to Work - Best Workplaces for Women

• San Antonio, TX

Responding to customer technical inquiries via phone, chat, and email. Documenting calls and providing accurate information. Troubleshooting issues related to insulin pumps, software, and online platforms.

• Miami, FL

Responds to and resolves customer inquiries via phone, chat, and email. Provides technical support for insulin pumps and related software. Documents customer interactions and proposes improvements to customer processes.

• Portland, OR

Creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. Wed love for you to team up with us to innovate every day...

• Laredo, TX

Respond to customer technical inquiries via phone, chat, and email. Troubleshoot issues related to the company's insulin pump and software. Document every call into a CRM system. Act as a customer advocate to represent customer needs internally.

• San Diego, CA

Responsible for providing technical support to customers via phone calls, chat messages, and emails. Responds to inquiries, troubleshoots issues, and documents every call into a CRM system. Represents customer needs internally and proposes improvemen..

• Olympia, WA

Responding to customer inquiries via phone, chat, and email. Troubleshooting issues related to the company's insulin pump and software. Documenting customer interactions and proposing improvements to customer processes.

• Miami, FL

Respond to customer inquiries via phone, chat, and email. Troubleshoot technical issues related to the company's insulin pump and software. Document calls in a CRM system. Advocate for customer needs and propose process improvements.

• Tampa, FL

Lead a team of Technical Support Specialists to monitor and troubleshoot digital signage network, provide technical support, build relationships with customers and vendors, meet KPIs/SLAs, and work collaboratively across all teams.

• San Diego, CA

Responsibility for HotDocs deployment & projects, API support for integrations & applications, tier 1 & 2 support for customers, technical advice for project & sales managers.

• Montreal, QC, Canada

Provide technical support to clients, manage support tickets, coordinate team allocation, and communicate with managers and external partners. Minimum 3-5 years of experience required with knowledge of PHP, MySQL, Apache, and Git/SVN. Bilingual in Fr..

• Ottawa, ON, Canada

Provide Level 1 Technical Support to customers worldwide via phone, chat, and email. Investigate and diagnose technical problems, maintain accurate records, and develop expertise in company products and third-party technologies.

• Aix-en-Provence, PACA, France

Responding to customer support requests via phone and email, troubleshooting and resolving technical issues, documenting incidents, gathering customer feedback, and collaborating with cross-functional teams.

• Greece

Master the e-learning software platform, provide technical support to customers via phone, email, or chat, respond to customer inquiries with comprehensive and friendly responses, research and troubleshoot customer issues.