Customer Support Representative Jobs - Remote Work From Home & Flexible

• Hermosillo, Mexico

Answer inbound calls regarding services, accounts, and billing assistance. Deliver an outstanding customer service experience. Utilize multiple systems while speaking with customers. Comply with all operational policies and procedures.

• Brazil, Argentina, El Salvador

Provide excellent customer support, resolve queries, schedule appointments, manage calls, maintain records, and ensure smooth front and back-office operations. Work remotely, earn in USD, and receive comprehensive training.

• Lenexa, KS

Provide world-class customer service through various channels. Resolve customer inquiries and provide technical advice. Process orders and maintain customer data. Support sales team and promote digital tools.

• Romania

Interact with customers in French and English, answer questions, resolve support issues, schedule appointments, and nurture relationships. Bilingual in French and English with 2 years of prior experience as a Customer Service Representative.

Inc 500

• Canada, Mexico, or US National

Assist users in their entire experience, address and solve user issues primarily via live channels, monitor daily deliveries, anticipate potential risks, and ensure on-time delivery and exceptional service.

• Philippines

Provide exceptional customer service, troubleshoot product issues, maintain customer relationships. Analyze and troubleshoot customer issues, resolve technical inquiries, contribute to knowledge network. Fluent in English, reliable equipment and inte..

• India

Provide exceptional customer service, troubleshoot product issues, maintain customer relationships, suggest articles to knowledge base, resolve customer problems, contribute to testing of new product releases.

• Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Provide product information and resolve customer issues with accuracy and efficiency. Proficient in English and Mandarin. Support flexible start times. Strong attention to detail and customer service skills.

• São Paulo, SP, Brazil, or Work from Anywhere

As a Customer Support Representative, respond promptly to user inquiries via email or chat, troubleshoot basic account-related issues, escalate cases when needed, and achieve daily conversation targets. Bilingual proficiency in English and Portuguese..

• CA, IA, FL, NC, NJ, UT, WA

Provide customer support through onboarding, answering questions, resolving problems, and managing the knowledge base. Must have great interpersonal and communication skills, be comfortable with internet technology, and able to work in a remote envir..

• Austin, TX

Provide unparalleled customer support experience via phone, chat, and email. Exceed customer expectations and requirements. Process service requests quickly and thoroughly. Collaborate with customers on various topics such as billing and policy...

• Sheffield, ENG, United Kingdom

Handling direct support requests via telephone, web chat, and email. Liaising with other teams to resolve support requests efficiently. Maintaining quality and excellent customer service while handling a high volume of inbound contact.

• London, United Kingdom

Provide high quality support to users via live chat, calls, and emails. Collaborate with other teams to develop the platform and deliver best-in-class support. Translate technical and legal terms into relatable language for startup founders.

• WA, CA, UT, IA, NJ, NC, FL

Resolve problems by clarifying the customers issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

• ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL

Provide technical support for hospitality software products via phone, email, and chat. Diagnose and resolve client issues, log and follow up on unresolved issues, and liaise with external vendors. Hotel management experience is preferred.

• Providence, RI

Respond via email and telephone to customer questions, process feature requests and bug reports, demonstrate features or witness customer problems via instant screen-sharing, document customer issues/feature requests, and suggest improvements.

• Chicago, IL, or US National

Handle customer support requests via phone and email, troubleshoot and provide real-time assistance. Maintain professionalism with customers, work independently and as part of a team in a fast-paced environment.

• Philippines

Handle customer inquiries and provide accurate, complete, and timely information or solutions. Effectively manage and resolve customer complaints. Collaborate with internal teams to address customer needs and provide comprehensive solutions.

• New York, NY

Provide fast and painless customer support via email, troubleshoot potential bugs, document feature requests, collaborate with the team, answer questions on the phone occasionally.

• Budapest, HU, Hungary

Handle incoming calls and chats from customers of a streaming service provider. Engage with clients professionally, offer support, and solutions. Must speak Hebrew at an advanced level and have flexible availability.

• New York, NY

Demonstrate and reflect the organization's mission and values. Provide support and troubleshooting for computer systems. Communicate effectively with users and colleagues. Maintain records and collaborate with management for technical and software issues.

• Kuala Lumpur, KL, Malaysia

Provide product information and resolve customer issues with accuracy and efficiency. Proficiency in English and Korean required. Minimum 1 year experience in helpdesk or contact centre environment. Exceptional attention to detail and customer servic..

• Houston, TX

Resolve highly complex issues concerning residential and small commercial customer accounts. This requires analytical skills to review data, analyze information, diagnose a resolution, and perform all system and/or market corrections including re-bills...

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Fortune 500,

S&P 500,

Forbes 2000

• Poland

Execute fraud and risk mitigation strategies, leveraging data to drive execution and identify effective solutions. Communicate trends and collaborate with risk operations manager to enhance customer trust.

• USA, or US National

Effectively resolve customer inquiries via email, chat, and phone. Compose personalized responses for customer requests. Triage incoming requests and spot trends in customer issues. Make active contributions to achieve team goals and successes.

• US National

Outbound Customer Support Representative responsible for scheduling and completing outbound Zoom meetings to update customer scanner certifications. Must have customer call center or technical support experience and strong communication skills.

• Germany

Handle customer enquiries and requests via phone, email, or chat. Communicate with customers to ensure optimal customer experience. Provide individual product advice and document interactions in the customer database.

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FlexJobs Top 100 Remote,

Training Magazine - Top 125,

Department of Defense Military Spouse Employment Partner - MSEP

• CR, Costa Rica

Provide excellent customer service by managing inbound communications, advising customers on product usage, maintaining product knowledge, and tracking interactions. Strong communication skills in English and French required. No high school degree re..

• ON, Canada, NL, Canada, NB, Canada, SK, Canada, NS, Canada, AB, Canada, MB, Canada

Monitors and answers incoming support calls, chats, and emails. Uses remote login tools to assist clients with technical and product questions. Maintains client relationships and creates support documentation.

• Philippines

Initiate contact with clients for document submissions, invoice payments, and inquiries. Manage document requests, notify clients of overdue invoices, and provide customer support. Educate clients on company services and policies.

• Salt Lake City, UT, Denver, CO, Scottsdale, AZ, or US National

Provide technical support for the Optos retinal scanning medical device and other IT systems. Troubleshoot network issues, log interactions, escalate critical problems, and perform software installations and upgrades.

...

FlexJobs Top 100 Remote,

Fortune 500,

S&P 500

• Brazil

Field and manage inbound/outbound calls, schedule patient appointments efficiently, utilize advanced knowledge in confirming/rescheduling appointments, adhere to excellent record-keeping practices for seamless operation of medical practice.

• Córdoba, CB, Argentina

Resolve customer queries, recommend solutions, and schedule appointments for dental/optometry practices. Provide excellent customer support, manage calls, and maintain accurate records. Assist with bookkeeping tasks and create a welcoming experience ..

• US National

Provide immediate, ongoing, and efficient information and problem resolution to students via telephone, email, or chat. Protect student privacy and develop conflict resolution strategies. Maintain a productive working relationship with other departments.

FlexJobs Top 100 Remote

• Bengaluru, KA, India

Field complex/escalated issues for high value/critical clients, work with clients to understand/document issues, uphold SLAs, serve as escalation point for Customer Support Reps, and be resident product subject matter expert for specific product sui..

Inc 500

• Vienna, Austria

Resolve technical issues for international customers using a SaaS platform. Troubleshoot and categorize issues, communicate progress, and collaborate with teams to achieve KPIs. Provide clear and error-free guidance and solutions.

• US National

Provides technical support to customers via phone, chat, email, and other channels. Educating teachers and administrators on how to use Learning products. Create and update cases with customer inquiries via Salesforce.

• WA, OR, CA, NV, ID, UT, AZ, MT, WY, CO, NM

Provide technical support to customers for autonomous UAS drone investments. Troubleshoot software, hardware, and cloud issues, and recommend best practices for safe and effective flying. Deliver premier technical support to drive customer satisfacti..

• Brazil

Collaborate with Engineering to troubleshoot bugs, escalate issues, and provide feedback, ensuring clear communication and actionable steps toward resolution.

• Greensboro, NC

Assist Account Managers in post-order sales support, including equipment audits and customer in-services. Develop relationships with customers in various departments. Provide exceptional customer service and support during equipment installations.

Forbes 2000,

S&P 500

• Louisville, KY

Respond to customer inquiries in a timely and efficient manner, providing technical support and troubleshooting for credit card processing. Coordinate with other departments to resolve customer issues and maintain accurate documentation.

• Dallas, TX

Utilize proprietary and partner systems to resolve complex customer inquiries. Provide exceptional customer service and become an expert in the company's product offering. Translate complex customer issues and help prioritize product roadmap decisions.

• US National

We deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members...

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Barrons 400,

ComputerWorld - Best Places to Work in IT,

FlexJobs Top 100 Remote

• US National

Provide initial support for customer requests via telephone, email, fax, or other means. Assess user issues and provide first-level support. Document resolution information and escalate unresolved issues promptly. Suggest recommendations to managemen..

• US National

Provide payment assistance solutions to patients, pharmacies, and medical professionals. Field requests such as card activation, program eligibility, and explanation/troubleshooting of submission rejection. Work 40 hours per week under moderate superv..

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FlexJobs Top 100 Remote,

Fortune 500,

S&P 500

• US National

Provide technical implementation and support to franchise owners, Home Office staff, and International Franchise Partners. Answer technical questions, plan implementation activities, document procedures, communicate with third-party vendors, and prov..