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Featured Companies are employers who have come directly to FlexJobs, been approved by our staff, and have directly posted their jobs to the FlexJobs site.
- 100% Remote Work
- Alternative Schedule
- Employee
- 43,020 - 71,710 USD Annually
- MN, NY, MA, TX
Provide technical support to internal and external customers, prioritize and resolve technical issues, troubleshoot and resolve business application issues, collaborate with technical and business teams, maintain documentation of issues and follow up..
- Hybrid Remote Work
- Full-Time
- Employee
- 45,000 - 65,000 USD Annually
- Burlington, VT, NY, NJ, Detroit, MI
Provide high quality customer support, troubleshoot technical issues, manage and resolve support tickets, collaborate with internal teams, demonstrate excellent communication and problem-solving skills.
- 100% Remote Work
- Alternative Schedule
- Employee
- 20.00 - 20.00 USD Hourly
- Lindon, UT
Provide Tier 1 and 2 technical support for hardware and software issues, maintain equipment, and document technical and problem/resolution information. Meet service level agreements and field escalations as needed.
- Hybrid Remote Work
- Full-Time
- Employee
- Beijin, China
Assist customers with various issues and questions, investigate and resolve complex problems, document solutions for knowledge base, manage customer expectations, contribute to improving support processes.
- Full-Time
- Employee
- Brighton, ENG, United Kingdom
Building data and assessment tracking systems for educational courses. Working with educational consultants to build bespoke tracking systems. Resolving technical issues and providing support to customers with getting started and maximizing software...
- Alternative Schedule
- Employee
- 70,000 - 90,000 USD Annually
- Minnetonka, MN
Provide technical support to Veolia customers globally. Manage customer issues, warranty claims, and customer feedback to improve sustained product delivery. Conduct training, troubleshoot, and resolve mechanical, electrical, hydraulic, and process-r..
- Full-Time
- Employee
- 70,000 - 90,000 USD Annually
- Canada, Mexico
Support customers with post-commissioning technical issues, manage warranty claims, and provide 24/7 support. Train operators, troubleshoot equipment, and resolve mechanical and hydraulic issues. Requires technical expertise and ability to work under..
- Hybrid Remote Work
- Full-Time
- Employee
- Evansville, IN
Provide technical and account support to team members through inbound calls and chats. Perform password administration, chat support, and basic technical support for various devices and applications. Display strong customer service skills and...
- Hybrid Remote Work
- Full-Time
- Employee
- Taipei, Taiwan
Support seamless experiences for partners by troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and advocating for partners to improve processes and product offerings.
- Hybrid Remote Work
- Full-Time
- Employee
- Istanbul, Turkey
As a Technical Support Specialist, you will troubleshoot technical issues, find resolutions for partner requests, and contribute to building innovative products by advocating for partners. You will be responsible for meeting important SLAs and providi..
- Hybrid Remote Work
- Full-Time
- Employee
- Sao Paulo, Brazil
Support partners with technical issues, troubleshoot problems, find creative solutions, and provide feedback to improve processes and product offerings. Meet SLAs for response time and issue resolutions.
- 100% Remote Work
- Full-Time
- Employee
- Toronto, ON, Canada
Technical Support Specialist needed to assist end-users, maintain knowledge base, and test new features in cloud systems. Must have experience troubleshooting data-intensive systems and strong written communication skills.
- 100% Remote Work
- Full-Time
- Employee
- India
Connect with customers via phone, email, and chat to ensure effective use of products. Demonstrate expertise in product suite and provide triage and response to tickets. Monitor internal channels and stay up to speed with product landscape.
- 100% Remote Work
- Full-Time
- Employee
- Philippines
Provide exceptional technical support, perform extensive troubleshooting and testing, drive product change and improvement, own the customer experience, contribute to team growth, collaborate with colleagues, and interact with clients primarily...
- 100% Remote Work
- Full-Time
- Employee
- Reno, NV
Manage customer inquiries, identify needs, handle low-severity tasks, and assist in supplier chat. Develop technical skills and knowledge of procurement domain. Strong soft skills and customer service experience required.
- Hybrid Remote Work
- Full-Time
- Employee
- Poland
Provide timely, empathetic technical support to Grammarly customers. Respond to inquiries, troubleshoot issues, prioritize and escalate problems, and improve customer service procedures. Collaborate with cross-functional teams to ensure customer sati..
- 100% Remote Work
- Alternative Schedule
- Employee
- 45,000 - 55,000 CAD Annually
- BC, Canada, AB, Canada
Resolve technical issues related to company products for customers and partners. Troubleshoot over phone and digital mediums, prioritize tasks, and provide exceptional customer experience while continuously learning new technologies.
- 100% Remote Work
- Full-Time
- Employee
- Mexico
Respond to customer requests for technical assistance through live channels (phone and chat). Collaborate with other customer support teams to communicate and escalate customer issues. Self-manage personal workload and utilize available knowledge and..
- 100% Remote Work
- Full-Time
- Employee
- Ireland
As a Technical Support Specialist, you will be the first point of contact for customer support communications, providing assistance, troubleshooting issues, and escalating as needed. You will also expand your product knowledge and contribute to conti..
- 100% Remote Work
- Full-Time
- Employee
- 80,000 - 95,000 USD Annually
- Canada, or US National
Support power off-take strategy, value proposed transactions with modeling teams, lead/support RFP responses, proposal creation, structuring, negotiation, and execution of solicitations and financeable transactions. Act as SME for power products...
- 100% Remote Work
- Alternative Schedule
- Employee
- Charleston, SC
Perform basic to intermediate inspection and repairs on surgical instrumentation using various hand and power tools, soldering, etc. Work in the field on a mobile repair truck, inside a repair lab or inside a hospital. Provide support to various loca..
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria
Prompt and efficient handling of customer inquiries and concerns via various channels. Collaborate with internal teams to manage incidents and resolve complex issues. Ensure clear communication and updates on issue resolution progress.
- 100% Remote Work
- Full-Time
- Employee
- IL
Support and configure hardware and software for customer implementations. Provide technical support to customers via phone, email, and web portal. Collaborate with Engineering and Development teams for software suites.
- 100% Remote Work
- Full-Time
- Employee
- 45,000 - 55,000 USD Annually
- San Diego, CA
Responsibility for HotDocs deployment & projects, API support for integrations & applications, tier 1 & 2 support for customers, technical advice for project & sales managers.
- Hybrid Remote Work
- Full-Time
- Employee
- 65,100 - 112,310 USD Annually
- Boston, MA
Respond to support requests, document interactions, escalate unresolved issues, research product defects, participate in BETA testing, stay updated with product improvements, develop knowledge base, influence product management and development.
- Hybrid Remote Work
- Full-Time
- Employee
- Lisbon, Portugal
Provide excellent customer service and product support to customers. Take first-line calls, troubleshoot issues, and resolve customer emails and phone requests. Escalate complex issues and improve support documentation.
- 100% Remote Work
- Full-Time
- Employee
- Belo Horizonte, Brazil
Become a UniHub functional expert, support clients through technical aspects of implementation, provide web design services, maintain technical processes and documentation, and provide tier 1, 2, and 3 support to customers.
- 100% Remote Work
- Full-Time
- Temporary
- Woodland Park, CO
Respond to customer requests and systems alerts, provide day-to-day support, and coordinate resources and interdepartmental communication. Provide technical support for TV, LTE internet, and wireless issues.
- Hybrid Remote Work
- Full-Time
- Employee
- Desio, MB, Italy
"Provide technical support for after-sales and assist with management services in Europe and the Middle East. Requires Bachelor's degree in Computer Science/Electronic Engineering and experience with video-surveillance products, networking protocols,..
- 100% Remote Work
- Full-Time
- Employee
- Xi'an, China
Provide technical support to regional teams, partner with central team, mentorship on service tools, analyze and initiate improvement projects. BA degree, 5-10 years experience, SEM/SDB proficiency, willingness to travel, and English proficiency req..
- Hybrid Remote Work
- Full-Time
- Employee
- Aix-en-Provence, PACA, France
Responding to customer support requests via phone and email, troubleshooting and resolving technical issues, documenting incidents, gathering customer feedback, and collaborating with cross-functional teams.
- Hybrid Remote Work
- Full-Time
- Employee
- Montreal, QC, Canada
Provide technical support to clients, manage support tickets, coordinate team allocation, and communicate with managers and external partners. Minimum 3-5 years of experience required with knowledge of PHP, MySQL, Apache, and Git/SVN. Bilingual in Fr..
- Hybrid Remote Work
- Full-Time
- Employee
- Ottawa, ON, Canada
Provide Level 1 Technical Support to customers worldwide via phone, chat, and email. Investigate and diagnose technical problems, maintain accurate records, and develop expertise in company products and third-party technologies.
- Hybrid Remote Work
- Full-Time
- Temporary
- 40.00 USD Hourly
- Redmond, WA
Provide technical support to end-users. Resolve IT-related issues promptly and efficiently. Communicate with customers to understand their needs and provide appropriate solutions.
- Hybrid Remote Work
- Full-Time
- Employee
- Gainesville, FL
Provide technical software support to a global customer base via email, chat, and phone. Identify and report bugs and contribute to an internal knowledge base. Formulate alternative solutions to help customers achieve their goals.
- Hybrid Remote Work
- Full-Time
- Employee
- Sydney, Australia, Melbourne, Australia
Provide technical support and customer service to resolve challenges. Identify, troubleshoot, and escalate issues, improve documentation, and attend meetings. Requires 2-5 years of technical support experience with basic REST API and cloud computing ..
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- Laredo, TX
Respond to customer technical inquiries via phone, chat, and email. Troubleshoot issues related to the company's insulin pump and software. Document every call into a CRM system. Act as a customer advocate to represent customer needs internally.
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- San Antonio, TX
Responding to customer technical inquiries via phone, chat, and email. Documenting calls and providing accurate information. Troubleshooting issues related to insulin pumps, software, and online platforms.
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- Miami, FL
Respond to customer inquiries via phone, chat, and email. Troubleshoot technical issues related to the company's insulin pump and software. Document calls in a CRM system. Advocate for customer needs and propose process improvements.
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- San Diego, CA
Responsible for providing technical support to customers via phone calls, chat messages, and emails. Responds to inquiries, troubleshoots issues, and documents every call into a CRM system. Represents customer needs internally and proposes improvemen..
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- Olympia, WA
Responding to customer inquiries via phone, chat, and email. Troubleshooting issues related to the company's insulin pump and software. Documenting customer interactions and proposing improvements to customer processes.
- 100% Remote Work
- Alternative Schedule
- Employee
- 18.50 - 21.50 USD Hourly
- Miami, FL
Responds to and resolves customer inquiries via phone, chat, and email. Provides technical support for insulin pumps and related software. Documents customer interactions and proposes improvements to customer processes.
- 100% Remote Work
- Full-Time
- Employee
- 18.50 - 21.50 USD Hourly
- Portland, OR
Creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. Wed love for you to team up with us to innovate every day...
- 100% Remote Work
- Full-Time
- Employee
- Xi'an, China
Provide technical support to regional service teams, collaborate with central Global Technical Service team, mentor and provide feedback on service tools, analyze and initiate improvement projects, nurture positive relationships with various teams.
- 100% Remote Work
- Full-Time
- Freelance
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Provide technical customer support in Italian for a vacation rental software company. Work remotely as a freelance contractor with opportunities for growth, referral bonuses, and team-building events in Barcelona.
- Hybrid Remote Work
- Full-Time
- Employee
- Tampa, FL
Lead a team of Technical Support Specialists to monitor and troubleshoot digital signage network, provide technical support, build relationships with customers and vendors, meet KPIs/SLAs, and work collaboratively across all teams.
- 100% Remote Work
- Full-Time
- Employee
- US National
Provide technical support to integrators, customers, and product support personnel. Troubleshoot, analyze, and resolve technical issues. Develop knowledge base articles and assist with problem resolution.
- Hybrid Remote Work
- Full-Time
- Employee
- Chicago, IL
Communicating efficiently with customers, owning customer communications and issues, becoming an expert on Intercom's product, ensuring a great customer experience, working with product teams to identify issues and offer solutions.
- 100% Remote Work
- Full-Time
- Employee
- 67,175 - 90,875 USD Annually
- US National
Troubleshoot and resolve technical issues for customers, collaborate with engineering teams to report bugs and suggest improvements, create and maintain detailed documentation, and collaborate with product development team to relay customer feedback ..
- Hybrid Remote Work
- Full-Time
- Employee
- 60,000 - 72,000 USD Annually
- Kansas City, MO
Manage website content, evaluate technical issues, communicate with clients, and create templates. 3+ years of experience in website or social media content management required. Full-time, permanent position in Kansas City with hybrid work model. Bas..
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