Consultant of Product Support

Use troubleshooting skills to help customers resolve issues with using products. Resolve customer tickets via email, chat, and phone-based support. Improve processes and tools for scaling support team. Contribute to internal and external documentation.

• Date Posted:

  6/9/2024 

• Remote Work Level:

  100% Remote

• Location:

  Cape Town, South Africa, Johannesburg, South Africa

• Job Type:

  Freelance

• Job Schedule:

  Full-Time

• Career Level:

  Experienced

• Travel Required:

  No specification

• Categories:

  Engineering, Computer & IT, Technical Support, Product, Consulting

• Company:

  Company details here

• Benefits:

  Company Benefits here

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