Level 1 Support Analyst

Provide technical support to customers during business hours. Investigate and resolve incident cases, log new cases, and escalate priority cases. Maintain knowledgebase articles and ensure adherence to service desk processes.

  • Date Posted:

    7/2/2024 

  • Remote Work Level:

    Hybrid Remote

  • Location:
    Sydney, NSW, Australia, Wellington, WGN, New Zealand, Newcastle, NSW, Australia
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  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Categories:

    Technical Support, Computer & IT

  • Company:

    Company details here

  • Benefits:

    Company Benefits here

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