Tech Support Jobs - Remote Work From Home & Flexible

• Evansville, IN

Provide technical and account support to team members through inbound calls and chats. Assist with password administration, chat support, and basic technical support for various devices and applications. Display strong customer service skills and a w..

Forbes 2000,

Barrons 400

• US National

Provide technical support to homeowners who have purchased HVAC products from an e-commerce website. Troubleshoot remotely and assist with product questions. Utilize outstanding communication skills to advance your career.

• US National

Provide payment assistance solutions to patients, pharmacies, and medical professionals. Field requests such as card activation, program eligibility, and explanation/troubleshooting of submission rejection. Work 40 hours per week under moderate superv..

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FlexJobs Top 100 Remote,

Fortune 500,

S&P 500

• Burlington, VT

Provide excellent customer service to customers, focusing on post-sale technical issues. Conduct parts lookup and basic troubleshooting for customers. Utilize SAP software for order processing and troubleshooting needs.

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FlexJobs Top 100 Remote,

S&P 500,

Forbes 2000

• AL

Provide technical support for personal emergency response devices, troubleshoot issues with subscribers and service providers, maintain accurate documentation, and comply with HIPAA confidentiality regulations. Must be able to work all shifts and pos..

• Holmdel, NJ

Lead the technical support team in providing excellent customer service for a global cloud communications company. Manage ticket flow, performance objectives, and process improvements while ensuring timely communication with customers.

• US National

Lead the integration and optimization of support services. Develop processes, manage team capacity, and implement best practices. Empower team members, conduct team meetings, and handle escalated support issues.

• Work from Anywhere

Design and develop a tech product that provides a delightful user experience for training and job placement programs. Establish UI style guide and component system, conduct user research, and collaborate with product leaders and engineers.

• Irving, TX

Lead investigations of cybersecurity incidents in cloud, traditional, and hybrid environments. Perform incident response functions, create metrics, and work with stakeholders to identify components and information sources. Collaborate with global gro..

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Human Rights Campaign Best Places to Work,

NYSE100,

S&P 500

• United Kingdom

Lead a remote player support team, oversee day-to-day operations, coach and grow team members, monitor performance, resolve high-stakes escalations, and improve support policies for millions of mobile players.

• London, United Kingdom

Oversee day-to-day operations of the player support team. Actively influence and shape support for millions of mobile players. Lead, coach, and grow team members. Monitor team performance and report on key metrics.

• Warwick, ENG, United Kingdom

Lead the Customer Support Helpdesk team, manage schedules, create and distribute reports, coach and mentor team members, oversee global markets, troubleshoot technical issues, and drive customer loyalty and retention.

• New Zealand

Lead and manage Technical Support Team, set quality and performance metrics, prepare reports, conduct team meetings, improve support processes, recruit and train new members, provide progress updates at leadership meetings.

• WA, OR, CA, NV

Lead a team of legal professionals to ensure timely and accurate fulfillment of client filing and service of process orders. Assign tasks, manage workloads, and coordinate with internal and external teams to improve processes and workflows. Salary, b..

• US National

Manage day-to-day operations of a physician network, including capacity planning, scheduling, and communication. Improve processes, provide training and support to physicians, and contribute to physician recruiting.

• US National

Coach and train technical support agents, manage technical support escalations, analyze metrics, and provide resources to the team. Must have leadership, coaching, and customer service experience, strong computer skills, and a quiet work environment.

• US National

Delivering exceptional customer experience to global community of outdoor enthusiasts. Leading in-house and external contractor teams. Implementing innovative technologies for self-service digital experience. Analyzing data and metrics to improve cus..

• Oldsmar, FL

Provide hardware and software support to internal and field company users. Set up equipment for employee use, performing installation of operation systems and appropriate software. Configure, deploy, troubleshoot and inventory desktops, laptops, tabl..

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FlexJobs Top 100 Remote,

Human Rights Campaign Best Places to Work,

Diversity 50

• Bengaluru, KA, India

Resolve inbound issues via call, chat, email, etc. Hire, train and lead a customer support team. Establish and report on SLAs for customer responsiveness and time to resolution. Collaborate with cross-functional teams to set requirements for effectiv...

• Bogotá, Colombia

Provide exceptional customer support via calls, chats, and emails. Build positive and long-lasting relationships with customers. Meet team KPIs. Handling customers inquiries regarding product functionality, subscription, troubleshooting issues and re..

• US National

Coach and train customer support agents to improve performance. Monitor agent performance and provide feedback based on quality, productivity, and customer survey responses. Handle customer escalations and maintain coaching logs.

• US National

Coach and train customer support agents to improve performance. Monitor agent performance and provide feedback based on quality, productivity, and customer survey responses. Handle customer escalations and maintain coaching logs.

• Washington, D.C., DC

Provide resources and guidance to customers, troubleshoot issues, escalate technical problems, contribute to process improvements, draft support articles, provide feedback, allocate resources, mentor team members.

• Morocco

Provide customer support to clients and partners, handle booking cancellations and changes, communicate with hotels and suppliers, and record information in the CRM system. Upper Intermediate English level required, knowledge of other languages desirable.

• Malaysia

Handle client and partner requests for booking changes and cancellations, communicate with hotels and suppliers, and record information in CRM system. Upper intermediate English required, remote work available.

• Springfield, IL, Chicago, IL, Atlanta, GA, Philadelphia, PA, NY, NJ, CO

Support a remote team by driving team performance, managing performance and development of direct reports, building and maintaining station relationships, deep diving into data reporting, and assisting in DSL projects/committees.

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FlexJobs Top 100 Remote,

Equal Opportunity Top 50 Employers,

Fast Company - Most Innovative Company

• Sandy, UT

Lead a customer support team, provide exceptional service, handle escalations, manage team schedules, perform supervisory tasks, and collaborate with the support manager. Ability to troubleshoot, multitask, prioritize, and provide feedback to team me..

• Melbourne, Australia

Lead a team of Customer Support Associates, coach and develop team members, drive business metrics, improve customer satisfaction, deliver customer success projects, gather and analyze data, scale the customer support team.

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Fast Company - Most Innovative Company,

Forbes 2000,

NYSE100

• US National

Lead and mentor a technical support team, resolve complex issues, improve processes, collaborate with cross-functional teams, maintain productivity and quality, provide customer support, document interactions and solutions, stay updated with technolo..

• US National

Author digital unit-level assessments for state customizations for a given grade or grades, across Grades K through 12, including student assessments and teacher support.

FlexJobs Top 100 Remote

• NY

Develops a comprehensive care plan for each member based on assessments, counseling, environment, social support and financial status. Keeps up to date on federal (Medicare) and state (Medicaid) regulations.

FlexJobs Top 100 Remote,

Department of Defense Military Spouse Employment Partner - MSEP

• Burlington, MA, Merrimack, NH, Arlington, VA

Lead research programs, oversee multiple programs, build strategic partnerships with government agencies and external companies, define and advance technical and programmatic roadmaps, and pursue personal and portfolio growth.

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Military-Friendly Employer ,

The UK Times Top Employers for Women,

Forbes World's Most Innovative Companies

• The Woodlands, TX, Little Rock, AR, Baton Rouge, LA, Lake Charles, LA, New Orleans, LA, Jackson, MS, Southaven, MS

Operational lifecycle oversight and maintenance of electronic physical security components. Troubleshooting, repair, and coordination with stakeholders for moves, changes, and repairs. Requires advanced understanding of physical security components a..

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100 Best Corporate Citizen,

Black Enterprise - 40 Best Companies for Diversity,

Fortune 500

• The Woodlands, TX

Manage the operational lifecycle of electronic physical security components, including installation, maintenance, and repair. Collaborate with stakeholders and mentor junior team members. Requires 10+ years of experience and a Bachelor's degree or re..

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100 Best Corporate Citizen,

Black Enterprise - 40 Best Companies for Diversity,

Fortune 500

• London, ENG, United Kingdom

Lead infrastructure changes, manage service desk, provide fast support, introduce simplification and automation, operate at 1st to 3rd line. Proficient in technical support, troubleshooting, Microsoft 365, cloud infrastructure, IT security, and commu..

• San Jose, CA

Develop new skills outside of comfort zone, resolve issues preventing team effectiveness, coach others in personal development, analyze complex ideas and build recommendations, use data to inform decision-making, simplify complex messages.

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The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Albany, NY, Raleigh, NC, Charlotte, NC, Cincinnati, OH, Cleveland, OH, Columbia, SC, Columbus, OH, Dallas, TX, Richmond, VA, Baltimore, MD, Rosemont, IL, Sacramento, CA, Boston, MA, ST., MO, Salt Lake City, UT, San Antonio, TX, San Diego, CA, San Francisco, CA, Silicon Valley, CA, Seattle, WA, Spartanburg, SC, Toledo, OH, Austin, TX, Washington, DC, Denver, CO, Des Moines, IA, Detroit, MI, Buffalo, NY, Florham Park, NJ, Greensboro, NC, Hartford, CT, Houston, TX, Grand Rapids, MI, Indianapolis, IN, Irvine, CA, Jacksonville, FL, Kansas City, MO, Las Vegas, NV, Little Rock, AR, Los Angeles, CA, Louisville, KY, Birmingham, AL, Fayetteville, AR, Melville, NY, Miami, FL, Milwaukee, WI, Minneapolis, MN, Montpelier, VT, Nashville, TN, New Orleans, LA, New York, NY, Oklahoma, OK, Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR

Manage technical challenges, establish credibility with clients, and build trusting relationships. Evaluate cloud application requirements, make architectural recommendations, and communicate solutions. Research and evaluate software technology, prod..

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The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Rosemont, IL

Manage technical challenges as a trusted advisor to clients, establish credibility, build relationships, and drive technology change. Cloud engineering experience, mainframe analysis tools, and communication skills are required. Bachelor's degree and..

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The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Salt Lake City, UT, Raleigh, NC, Charlotte, NC, Cincinnati, OH, Cleveland, OH, Columbia, SC, Columbus, OH, Dallas, TX, Richmond, VA, Baltimore, MD, Rosemont, IL, Sacramento, CA, Boston, MA, Saint Louis, MO, San Antonio, TX, San Diego, CA, San Francisco, CA, Silicon valley, CA, Seattle, WA, Spartanburg, SC, Albany, NY, Toledo, OH, Austin, TX, Washington, DC, Denver, CO, Des Moines, IA, Detroit, MI, Buffalo, NY, Florham Park, NJ, Greensboro, NC, Hartford, CT, Houston, TX, Grand Rapids, MI, Indianapolis, IN, Irvine, CA, Jacksonville, FL, Kansas City, MO, Las Vegas, NV, Little Rock, AR, Los Angeles, CA, Louisville, KY, Birmingham, AL, Fayetteville, AR, or US National

Develop new skills outside of comfort zone, resolve issues preventing team effectiveness, coach others, analyze complex ideas, use data to inform decisions, manage viewpoints, simplify complex messages, uphold code of ethics.

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Hartford, CT, Raleigh, NC, Charlotte, NC, Cincinnati, OH, Cleveland, OH, Columbus, OH, Sacramento, CA, Boston, MA, St. Louis, MO, Salt Lake City, UT, San Antonio, TX, San Diego, CA, San Francisco, CA, Silicon Valley, CA, Seattle, WA, Spartanburg, SC, Albany, NY, Toledo, OH, Austin, TX, Washington, DC, Denver, CO, Des Moines, ID, Detroit, MI, Buffalo, NY, Florham Park, NJ, Greensboro, NC, Houston, TX, Grand Rapids, MI, Indianapolis, IN, Irvine, CA, Jacksonville, FL, Kansas City, MO, Las Vegas, NV, Little Rock, AR, Los Angeles, CA, Louisville, KY, Birmingham, AL, Fayetteville, AR, Melville, NY, Miami, FL, Milwaukee, WI, Minneapolis, MN, Montpelier, VT, Nashville, TN, New York, NY, New Orleans, LA, Oklahoma City, OK, Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR

Manage engagements as a trusted technical advisor, solve complex technical challenges, establish credibility, build relationships, assess existing IT environments, migrate legacy solutions to the cloud, communicate solution approach, research and eva..

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Austin, TX, or US National

Manage technical challenges, establish credibility with clients, migrate to cloud, and evaluate cloud application requirements. Lead technical discussions and make recommendations for technology change.

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The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Cincinnati, OH, or US National

Develop new skills outside of comfort zone, resolve issues preventing team effectiveness, coach others, analyze complex ideas, use data to inform decisions, simplify complex messages, uphold code of ethics.

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Raleigh, NC, or US National

Manage engagements as a trusted technical advisor, assess existing IT environments for migration to the cloud, participate in the implementation of cloud applications, and communicate solution approach to stakeholders.

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Dallas, TX

Manage engagements as a trusted technical advisor, solve complex technical challenges, establish credibility & build relationships with clients. Assess IT environments for migration to Cloud, participate in technical discussions, and communicate solu..

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• Fayetteville, AR, Raleigh, NC, Charlotte, NC, Cincinnati, OH, Cleveland, OH, Columbia, SC, Columbus, OH, Dallas, TX, Richmond, VA, Baltimore, MD, Rosemont, IL, Boston, MA, St. Louis, MO, Sacramento, CA, Salt Lake City, UT, San Antonio, TX, San Diego, CA, San Francisco, CA, Silicon Valley, CA, Seattle, WA, Spartanburg, SC, Albany, NY, Toledo, OH, Austin, TX, Washington, DC, Denver, CO, Des Moines, IN, Detroit, MI, Buffalo, NY, Florham Park, NJ, Greensboro, NC, Hartford, CT, Houston, TX, Grand Rapids, MI, Indianapolis, IN, Irvine, CA, Jacksonville, FL, Kansas City, MO, Las Vegas, NV, Little Rock, AR, Los Angeles, CA, Louisville, KY, Birmingham, AL, Melville, NY, Miami, FL, Milwaukee, WI, Montpelier, VT, Minneapolis, MN, Nashville, TN, New Orleans, LA, New York, NY, Oklahoma City, OK, Philadelphia, PA, Phoenix, AZ, Pittsburgh, PA, Portland, OR

Manage engagements as a trusted technical advisor, assess existing IT environments for cloud migration, participate in the implementation of cloud applications, and communicate solution approach effectively.

...

The UK Times Top Employers for Women,

Fortune 100,

Diversity 50

• US National

Empower and inspire a team of engineers, mentoring their growth and fostering a culture of collaboration, knowledge sharing, and continuous improvement. Drive the technical vision of your module, ensuring high code quality, robust testing...