10 Companies That Hire for Remote Customer Support Jobs

Customer support professionals provide a specific type of customer service that includes technical troubleshooting, writing documentation, and providing product feedback. While it may seem like the terms are interchangeable, customer service is actually an umbrella term for any job that provides service to a customer, while customer support jobs support a product.

Some customer support positions require previous experience and training, as well as technical knowledge. Customer support specialists primarily communicate with customers via live chat, phone, and email, so they can often work from home with the correct setup and equipment. The Bureau of Labor Statistics (BLS) reports that customer service representatives, which may include customer support and chat support positions, made a median annual wage of $36,920 in 2021.

Ready to provide customer support from home? These 10 companies have recently posted remote customer support jobs on FlexJobs. Check out this list and browse customer support jobs—including chat agent, customer support representative, and more—to find the best job for you.

Note:

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10 Companies With Remote Customer Support Jobs

1. 5CA

Experts in customer experience (CX), 5CA helps clients optimize their customer support services, ranging from self-service to outsourced, omnichannel, and multilingual support.

Recent remote customer support jobs:

• Dutch and English Gaming Support Agent
• Mandarin – English Customer Support Agent

2. CVS Health

CVS Health is a leading healthcare company and the nation’s largest provider of healthcare services and prescriptions, annually fulfilling over 1 billion prescriptions.

Recent remote customer support jobs:

• Employee Assistance Program Worklife Customer Support Associate
• Customer Service Representative – Medicare

3. Fastly

Founded in 2001, Fastly is a privately-held internet company offering the Fastly Edge Cloud platform, a content delivery network that helps digital businesses supply quick, secure, and scalable online experiences for their customers.

Recent remote customer support jobs:

• IT Support Specialist II
• Customer Support Engineer

4. Flagstar Bank

Established in 1987 as a federal savings bank, Flagstar Bank has grown into one of the nation’s largest bank mortgage originators, in addition to providing customers with full-service banking services.

Recent remote customer support jobs:

• Commercial Support Specialist
• Senior Contact Center Manager – Banking Support

5. Kelly

Since 1946, Kelly has pioneered workforce solutions in the staffing industry, connecting skilled workers with top businesses and Fortune 100 companies in a broad range of industries.

Recent remote customer support jobs:

• Customer Support Representative – Financial Aid
• Bilingual Customer Support Representative

6. LHH – Lee Hecht Harrison

LHH – Lee Hecht Harrison is a management consulting company working to help organizations “see the possibilities in their people.” A division of Adecco Group, LHH ultimately works to help companies and individuals thrive in an ever-changing world.

Recent remote customer support jobs:

• Email Representative
• Technical Support Specialist Tier 1

7. Lincoln Financial Group

Lincoln Financial Group offers its customers a broad range of financial services to meet their needs. Through its financial products, the company’s main goal is to help its customers achieve retirement income security.

Recent remote customer support jobs:

• Customer Service Representative, Life and Annuity Contact Center
• Senior Customer Support Specialist, Executive Benefits

8. ModSquad

Founded in 2007, ModSquad modernizes outsourcing services that “lighten the load of digital engagement” for some of the world’s most prestigious global brands.

Recent remote customer support jobs:

• Customer Support – Phone – College Book Retailer

9. Randstad

A global staffing company and HR services provider, Randstad offers temporary, permanent, and outsourced staffing services, along with a variety of HR solutions, for clients in diverse industries.

Recent remote customer support jobs:

• Technical Support Specialist
• Healthcare Service Customer Representative

10. Sutherland

Founded in 1986, Sutherland is a global process transformation company that “rethinks and rebuilds processes for the digital age.”

Recent remote customer support jobs:

• Sports Support Specialist

Related Companies that Hire:

• 10 Companies That Hire for Remote Call Center Jobs
• 10 Companies That Hire for Remote Chat Support Jobs
• 12 Companies That Hire for Remote Customer Service Jobs
• 10 Companies That Hire for Part-Time Customer Service Jobs
• Best Companies to Work for With Call Center Jobs
• Best Companies to Work for With Customer Service Jobs
• Best Companies to Work for With Inbound Call Jobs
• Best Companies to Work for With Outbound Call Jobs
• Best Companies to Work for With Technical Support Jobs

Use FlexJobs to Find Remote Customer Support Jobs

Flexible and remote customer support positions are available in a variety of industries, and FlexJobs members can log in now and start searching our database.